Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

2812 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Positive
    Alec J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Lynn C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I'm very pleased with Dr. Franson and his staff.
    Marian N.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    the staff was friendly.
    Patricia S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very professional. Took time to explain issues and options. Highly recommend!
    Joan D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson was a good listener, communicator, and healer. Very grateful!
    Judith F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent quality of care.
    Lisa L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    One of the receptionists was a bit gruff but otherwise just fine.
    Judith G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very kind and helpful!
    Gia N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone is you’re always very nice would definitely recommend
    Craig F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent. It was quick and concise, but still in a warm manner.
    Emily E.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Dr and staff are wonderful! I am not happy with my orthotics at all. The dr was very nice to listen to my concerns, but I ended up with make shift pieces glued to the bottom of my $1,000 orthotics.
    Faith T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Professional and organized. So far, am satisfied and pleased with the care I received.
    Coree B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    .....
    Cheryn W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Carmen E.
  • Yelp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is caring and generous with his time. He takes the time to answer your questions and concerns. Everyone in the office from the front desk to the nurses and assistants make you feel comfortable.
    Amanda K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Francine and the PT staff Suzanne and Jen always make you feel like you are getting personal experienced help. I can't imagine that place without Suzanne.
    Pamela S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My feet are happy therefore so am I
    Nancy A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Absolutely lovely staff and doctors. I was made to feel comfortable. I would recommend to anyone who needs foot care.
    Nancy B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The best doctor in town and his staff reflect his high standard of patient care.
    Jeffrey H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson immediately diagnosed my condition and prescribed treatment. He has great 'bedside' manner. The entire staff was extremely helpful.
    Wendy H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It has been a great experience so far
    Lance N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have been quite happy with the office and staff. I have been seen pretty much on time and never feel like I am being rushed during the doctor visit. I especially like that my doctor is trying to avoid surgery....always giving me new ideas for healing and encouraging me. I was also happy with the physical therapy sessions I had there.
    Peggy S.
  • Google
    University Foot and Ankle Institute
    5.0
    Intelligent, professional and caring. My experience with University Foot and Ankle has been fantastic.
    christopher B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson gave me great care.
    Friendly and courteous staff.
    Jeanie B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I like how calm the doctor made me feel. I was nervous at first but I truly can say Dr Franson made it all better.
    Sally P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great! The whole experience was professional and yet personable from the front desk to Doctor Franson. I have already referred a friend.
    Laura W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very nice
    Howard F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always a great experience, very caring and very informative. We always leave feeling confident in our condition, thank you!
    Emily D.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Very timely appointment and very efficient.
    James S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good quality patient care!
    Jung Y.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone from receptionist to Dr Franson are wonderful.
    Robin S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Our whole family comes here.
    Elaina G.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    My second appointment at 4:45pm. The first one felt rushed. The second was better although I don’t think I would book another appointment just before closing.
    Monica M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Outstanding in every respect!
    Hook V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Best Crew of folks that I have ever experienced at a doctor!! The second you walk in, you feel comfortable. Such sweet and nice ladies at the front desk always smiling genuinely. Just a real really really kind and smart office staff. The doctors are incredibly sweet as well. Dr Fransen listened to everything I had to say and answered all of my questions. Just a great Practice all around. Thank you guys! be back in a few months for a re check!

    Jimmy Flores!
    Jimmy F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Grateful
    Patrick G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My wife, Casey, and I couldn't be happier with the courteous, informed, and talented staff and doctors at University Foot and Ankle. I suppose there's always room for improvement, in any endeavor, but I can't think of a problem that needs addressing at this time. I feed very reassured knowing that you guys are there if I have a question or a problem "below the knee." Thanks, Chris Beaumont and Casey Clair
    Christopher B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    We’re very pleased with Dr. Franzen. He is truly an amazing doctor.
    Cameron B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    So happy I found UFAI. Not from the area made me feel like I was apart of a family.
    Linda A.
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