Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

3,412 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff at UFAI is amazing. Pleasant and you know they have your best interest at heart. Truly wonderful!
    Marie S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Count me as an enthusiastic fan of Dr. Franson and the staff!
    Kevin K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Wonderful, as always! Such a kind, professional Dr. and staff!
    I trust them completely!
    Debbie H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I felt like I was in good hands, and cared for.
    Holly R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Jeffrey D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson and his staff are wonderful. Great experience. Have recommended Dr. Franson to many people.
    Kelly Q.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    i felt right at home. everyone is so nice. dr. was really kind and actually take his time with you. answered all my questions and concerns.
    Daniela T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Amazing staff. Amazing results. Great therapist and care.
    Stephanie H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My daughter had a great experience. Only thing I would say is that my friend referred me to Dr. Franson. When I made the appointment for my daughter’s ankle injury, I was under the impression it would be with Dr. Franson. Instead, when I got to the appointment, it was with Dr. Jafary. Nice man. I didn’t have a problem with him at all. But you might want to advise/train your offsite appointment setters to verify who the appointment is with. Like I said, Dr. Jafary was very kind and knowledgeable. But he was not the one I was referred to by a friend of mine. We both have daughters who suffered the same ankle injury so she told me what to expect. I prefer seeing a specialist who was referred to me rather than someone who I have no knowledge of. Other than that, our experience there was very pleasant.
    MacKenzie J.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Great
    Jordan C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Positive
    Alec J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Lynn C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I'm very pleased with Dr. Franson and his staff.
    Marian N.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    the staff was friendly.
    Patricia S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very professional. Took time to explain issues and options. Highly recommend!
    Joan D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson was a good listener, communicator, and healer. Very grateful!
    Judith F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent quality of care.
    Lisa L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    One of the receptionists was a bit gruff but otherwise just fine.
    Judith G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very kind and helpful!
    Gia N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone is you’re always very nice would definitely recommend
    Craig F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent. It was quick and concise, but still in a warm manner.
    Emily E.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Dr and staff are wonderful! I am not happy with my orthotics at all. The dr was very nice to listen to my concerns, but I ended up with make shift pieces glued to the bottom of my $1,000 orthotics.
    Faith T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Professional and organized. So far, am satisfied and pleased with the care I received.
    Coree B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    .....
    Cheryn W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Carmen E.
  • Yelp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is caring and generous with his time. He takes the time to answer your questions and concerns. Everyone in the office from the front desk to the nurses and assistants make you feel comfortable.
    Amanda K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Francine and the PT staff Suzanne and Jen always make you feel like you are getting personal experienced help. I can't imagine that place without Suzanne.
    Pamela S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My feet are happy therefore so am I
    Nancy A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Absolutely lovely staff and doctors. I was made to feel comfortable. I would recommend to anyone who needs foot care.
    Nancy B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The best doctor in town and his staff reflect his high standard of patient care.
    Jeffrey H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson immediately diagnosed my condition and prescribed treatment. He has great 'bedside' manner. The entire staff was extremely helpful.
    Wendy H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It has been a great experience so far
    Lance N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have been quite happy with the office and staff. I have been seen pretty much on time and never feel like I am being rushed during the doctor visit. I especially like that my doctor is trying to avoid surgery....always giving me new ideas for healing and encouraging me. I was also happy with the physical therapy sessions I had there.
    Peggy S.
  • Google
    University Foot and Ankle Institute
    5.0
    Intelligent, professional and caring. My experience with University Foot and Ankle has been fantastic.
    christopher B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson gave me great care.
    Friendly and courteous staff.
    Jeanie B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I like how calm the doctor made me feel. I was nervous at first but I truly can say Dr Franson made it all better.
    Sally P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great! The whole experience was professional and yet personable from the front desk to Doctor Franson. I have already referred a friend.
    Laura W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very nice
    Howard F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always a great experience, very caring and very informative. We always leave feeling confident in our condition, thank you!
    Emily D.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Very timely appointment and very efficient.
    James S.
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