Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

2812 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thank you for excellent care. I have now recovered from the problem I had þ, with Dr. Fransons help.
    Helga K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    May still need medical attention/advice.
    Jeffrey L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    very Professional
    Christina M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The doctor was very sweet and took care of my mom’s foot issues right away.
    Debra H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Suzanne is excellent. Extremely knowledgeable and careful.
    Steven M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Given how busy you were on the day of my appointment, you did admirably. I was not in the slightest dissuaded and look forward to my next appointment.
    David C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    .......
    Diane L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Suzanne is great and very professional. She takes the time to make sure you are on the road to recovery.
    Ellen R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff and the doctor were pleasant and professional. Treatment was painless and successful. I would recommend to anyone.
    Linda D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    always a great experience
    Richard F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everything went well, the Doctor was excellent and the staff was great.
    Edna R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I am elated that I was referred to Dr Franson by my pain management specialist. He is professional, courteous, considerate and easy to talk to. I appreciate that he doesn't take himself too seriously.
    I give him big props for running his appointments on time. However, if you need more time you'll never feel rushed.
    The staff are like the cherry on top. I like them very much.
    Viki M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I appreciate the promt attention!
    Lawrence D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is great and always accommodating.
    Cecilia M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent care.
    Janet C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Aways a great experience
    Bianca C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    everyone here is very nice. You dont have to wait a week to see the Dr. and they get you in and out but you dont feal rushed. i had questions about somthing the after seeing the Dr i called they answered my questions rigght away, the Dr. even took the time to get on the phone and talk to me for a moment. Great Dr office!!!
    Kayla A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I find it frustrating that there is no direct phone line to communicate with the Valencia Physical therapy office for appointment changes.
    Jennifer K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I had a foot problem which needed to be taken care of right away. Tami was able to work me into Dr. Franson's busy schedule.
    Craig L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Courteous, friendly staff. Dr. Franson is always great.
    George C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Best office in Santa Clarita!
    Elaine B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My husband and I are always happy with everyone at the front desk, and in the back with Dr. Franson. For whatever reason, we waited in the waiting room for over 30 min. and then back in the room for another 10-15 before seeing Dr. F. Usually, my appointments have been much more on-time!
    Carol H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    i really like it there. great service. really nice staff. Carring doctor. frinedly.
    Carlos D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson was great, very knowledgeable and took his time every visit to to answer any questions and explain the treatment so my 9 year would understand her condition.
    Maya M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The nurses are so helpful and made me feel comfortable. Dr Franson knew what was wrong before even seeing the x-ray. Very knowledgeable.
    Bryana V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Amazing staff!
    Cory V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have been very happy with the office and Dr Franson.
    Barbara T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I continue to refer people to your practice. You guys are the best!
    Amy G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was happy with the time and the thorough explanations given.
    Anne R.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Could have spent time with me when I picked up the new orthotics instead of sending me off to figure it out .
    Ann S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The best Doctor and staff I’ve ever been too, very caring, friendly, very proffesional, courteous and take their time.
    Theresa M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always treated great on all my visits. Top notch organization and staff. I left positive reviews online as well.
    Kevin A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Suzanne is the best!!
    Valencia staff is amazing!!!
    Grateful to have found this place!
    Connor C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My pleasure, I really like the doctor and the hospital.
    Barbara A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Doctor Franson and all his staff are excellent!
    Gregory L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    everyone there is perfct
    Gary D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Suzanne is awesome
    Luke W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Been going here since 2009
    Carol H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff is great.. I really like Dr Franson. He listened to me and I was great full.
    Gail B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always the best and always so considerate. Dr. Franson is the man. He and his team are true professionals!
    Ambyr D.
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