Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

5,031 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great Dr. and great service.
    Thomas M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is great!!
    Linda C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Have been Very Satisfied with Dr. Franson.
    Thomas M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson and his staff are very knowledgeable and kind
    Sharon K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is fantastic. Appreciate his candid and friendly approach.
    Joel B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Professional staff, knowledgeable caring doctor, couldn’t have felt in better hands.
    Melissa M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson and the staff are always great. He always takes time to answer questions and explain my condition and options.
    Steven M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson always is patient and explains what he's doing, my diagnosis and prognosis and is thinking ahead about what I can do to contribute to a successful recovery; as well as medications that will help in treatment and recovery. I was seeing doctors at USC medical for years for chronic lymphedema in my legs, and I felt I was getting nowhere.....Dr. Franson had recommendations for treatment that had a positive effect, and did some good in keeping the lymphedema under control. I feel confident that Dr. Franson knows what will be best in moving forward in my treatment.
    Joi D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great Doctor; great bedside manner
    Susan H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Over the years I have had several foot and toe issues. Dr. Franson and his staff have always given me prompt and exceptional care. I have highly recommended Dr. Franson to others and will continue to do so.
    Linda B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was very grateful for the level of care, and for the doctor’s willingness to make an appointment for me on such short notice.
    Laura H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The best love yous guys
    Eddie L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was great, felt safe
    Cameron C.
  • Google
    University Foot and Ankle Institute
    5.0
    Dr. Justin Franson and staff are great. 10 stars. I have had foot pain for years due to plantar fasciitis. His time is well spent with Patience one by one. His technology is stae of the art. and has a top of the line physical therapy treatment center on site. I have had no pain since my treatment and orthopedic insoles are in place. I was recommended, and will only continue to recommend University Foot and Ankle institute.
    Haloates N.
  • Google
    University Foot and Ankle Institute
    5.0
    Over the years I have had several foot and toe issues. Dr. Franson and his staff have always given me prompt and exceptional care. I have highly recommended Dr. Franson to others and will continue to do so.
    LaVerne B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everything and everyone was great! Very professional and clean facility. Excellent service.
    Kathleen H.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Always polite pleasant
    Elva S.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Doctors and assistants were great, had a billing issue that still hasn’t been resolved.
    Brody T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love this place!
    Kathleen D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    As always they were very professional A pleasure to be under the care of Dr Franson
    Gail B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good care from the doctors and attentive staff
    Carolee K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very satisfied.
    Nora M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Francen was great. His office followed all safety precautions and I felt very comfortable.
    Kelly Q.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Comforting
    Michelle R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson is the best- he listens, explains all options, and I never feel rushed.
    Lori W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My experience with Dr.Franson and his staff have always been pleasant. He is patient during visits while making sure I understand his plan of care. The staff are friendly and helpful.
    Shaquilla M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    As often as we have to come here, we always have a positive experience.
    Tylar A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was told originally that my visit for the procedure would be $45.00 and the girl at the desk at that time did call Blue Shield to check and then when I came to have the procedure she was not there and the girl said that I owed 45.00 plus over 100.00.
    Debra L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I actually cancelled this appointment I was hoping that I could get a telehealth appointment with the doctor. Was disappointed that this was not an option. But I love UFAI. Dr Franson is awesome
    Maureen B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson is the just the BEST -
    He is warm, attentive and patient. We've been seeing him for decades!!
    The staff is accomodating and getting an appointment when you need it is relatively easy.
    I appreciate Foot & Ankle Specialists!
    Melody U.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    As always, the Doctor and staff are awesome!
    Maureen H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone was very pleasant and professional. All my questions were answered. Waiting time was reasonable.
    Kathryn G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good
    Pamela P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good.
    Jack M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It is always a good experience to have Dr Franson care for any podiatry needs. The staff always is very pleasant and professional. I would highly recommend UFAI - 10 Star rating!
    Glenna W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent experience
    Jason P.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Good. The doctor was great. I am still waiting for the call they said they would make to me to schedule my next appointment.
    Sondra F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great!
    Dr. Franson is the best!
    Kimberly H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very professional and friendly.
    Mary D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is awesome, I now live 450 miles away and will gladly make the drive to see him.
    Frederick R.
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