Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

5,032 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is awesome, I now live 450 miles away and will gladly make the drive to see him.
    Frederick R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Would not go anywhere else!
    Frederick G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone was very courteous and professional.
    Sherry G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent care
    Jennifer C.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Issues are dealt with directly. Communication is very good
    Gerald S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good. I truly felt like they cared about me and Dr Franson is so knowledgeable.
    Joseph J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson and his staff are friendly, helpful and real. I feel listened to and well cared for. I am very happy with the level of care I received
    Erin W.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Very thorough and made sure I knew what was wrong and how to make it better.
    Carol C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I’ve had 2 Ankle surgeries in the past year. Dr Franson and his staff are the utmost professionals and provide outstanding medical expertise and care
    Robert B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The best dr and staff!!!! Took care of my dad too. Thank you so much!!!
    Jamisen B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Didn't wait long to be seen. Dr Franson took his time and answered all my questions.
    Laurie G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Appreciated Dr. Franson's time & the staff's time to make sure my mom (Eleanor) was taken care of safely since she is wheelchair bound!
    Eleanor R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very satisfided!!
    Helgar P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Erin K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I've always received great care from the clinic both therapist, physicians and staff. Unfortunately they don't do the billing in Santa Clarita it's done in Santa Monica and whenever there's been a problem it is problems with the billing and with the people that are disconnected from the clinic.
    Thomas A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    They did an awesome job of conveying what needed to happen and what recovery time would be. The also would answer my questions and respond right away. Dr. Franson is really nice and knowledgeable. He kept me comfortable and would answer my needs in a very quick manner. Thanks you for taking care of my foot problem.
    Nickoles H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was a great appointment!!
    Love the care that was given to my mom!!!!
    Tina A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    How you would hope it would be everyone is skilled and friendly
    Brys P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have a basic mistrust of doctors, but Dr. Franson made me very comfortable and I felt that he wanted what was best for me.
    Vicki V.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I did not have to wait long in the waiting room or in the exam room. My options were discussed. The doctor took care of the problem. My future treatment was discussed and I will be back when my schedule allows.
    Carrie M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    All has been great Dr. Jafary goes above and beyond. So much so i brought in a gift from edible arrangements for doctor a staff. Was a bit disappointed thought there was no acknowledgment from anyone other than the person I gave the gift to, I don't even think doctor was aware a gift was given.
    Lori C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very satisfied, Everyone is friendly and helpful and the appointments run on time.
    Alexander M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was evaluated, given the supplies to care for my wound and I'll be returning when my brace has been made.
    Thank you
    Dale W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The experience was very pleasurable and pleasant. The Dr and entire staff were very professional. I would definitely recommend them.
    RODNEY V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    You guys are awesome!
    Diane Y.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Doctor was very clear and acknowledged of my daughter’s problem
    Miranda R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Both my husband and I are patients of Dr. Jafary. He is the best. Professional, friendly, knowledgable. He really listens and is very thorough.
    Casey C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very happy with caring staff
    Jung Y.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The doctors and staff are great.
    Belinda A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    DR. JAFFREY was very very kind man. I have already recommended to a few folks. Thanks Doc
    Rose L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    As always, I appreciate the attitude and expertise of everyone at University F and A.
    Christopher B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Doctor and staff were awesome and gave me very good care. They were professional, kind, and compassionate. Very happy with them, and entire experience.
    Julia T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very well, efficient
    Anna F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was recommended that I have an operation. That is now on my to do list! This will be sometime in the future, especially under the current conditions.
    George E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It’s akways nice to go to a dr, office with such nice people!!
    Tina A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always a pleasant visit to this Doctor and his staff, they are the best!
    Darrell F.
  • GatherUp
    University Foot and Ankle Institute
    3.5
    It was pleasant and my foot pain is relieved.
    Jacqueline S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very professional office. I would highly recommend them.
    Sydney H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent
    Thank you
    Anthony D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson is an amazing doctor. He’s patient and answers all questions. His staff is awesome!
    Maria M.
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