Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

4,988 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was my first time there. Dr. Justin Franson listened to my situation and gave me an explanation to why Im in such horrible pain! I look forward to future treatment for my foot.
    Laurel S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Exceptional office visit, with great experience with all the staff. I have already referred a patient to your office.
    JAMES H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I love Dr Franson. Not only did he do great surgery for me but he is a kind loving patient person. I especially appreciated the fact that he was responsive by email within 24 hours every time I had a question, and I had a lot of questions with a complete ruptured Achilles
    Lorraine M.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    All interactions were performed with kindness and professionalism.
    James L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson is the best
    Alexander K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great!
    No appointment; just needed a new pair of insoles. Walked in, payed for them, walked out.
    Easy peesey!
    Lynn V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    He was very good explaining what he was going to do.
    Made me feel very confident .
    Patricia G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great staff, and the doctor took his time, and had a plan in place for strengthening our son's mobility. Would highly recommend.
    Myles B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Efficient and quick!
    Su S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    just excellent as always
    Virginia A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I’ve been going to dr Franson’s office for years now and my foot problems have been addressed and solved every time I can’t be any more grateful. I can’t work without my feet because I’m on them 12 hrs a day. Thank you all in Dr Franson’s office including Dr Franson
    Kevin M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Fine. The doctor let me know what was the issue and gave his recommendations but did not push for anything that would be unnecessary. I appreciated that I did not have to wait an excessive amount of time . It showed that my time was valued.
    Eileen B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    So far I am having the best experience I could have, given I have a broken foot. Everyone there is very capable and nice.
    Bradley B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good
    Konstanze S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great experience! Would definitely recommend to friends and family.
    Angie M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It’s always a good experience
    Samuel V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Exactly what I expected
    Sandra K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent staff and Dr. spent plenty of time to explain condition and treatment options
    Sharon O.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr.Fransom and team are the only orthopedic team I would consider. I have also sent referrals.
    Jeffrey W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson is great!
    David F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I am very pleased with Dr Franson as my foot doctor.
    Mary T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    They were very helpful, professional and informative during my visits.
    Isaac Z.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Couldn't have asked for a more caring office staff and Dr. Franson is one of the best doctors I have ever had
    Nanette B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson and staff are awesome!! They take their time and are very thorough. They are great to work with!
    Ryan H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Doctor is very friendly, informative and takes his time to make sure you are comfortable before moving onto next step in the process. The staff is both friendly and efficient.
    Gaynor G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    ...
    Alexander L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I would not trust anyone else
    Vincent L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Fransom is wonderful! I can always count on him to take care of my various foot problems as they come up!
    Juliana M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson and his staff are very friendly and caring. Appointments are on time and I’ve never had to wait more than 10 minutes to be seen. It seems that the doctors have a personal connection with each of their patients.
    Gerald S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Awesome! Very professional and kind! Get everything you need done in a timely manner ! Doctor and staff as well as Pt so great
    Deborah M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Outstanding doctor and staff- love them and why I’m having my second foot surgery with Dr Franson, he’s the best!
    Cynthia T.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I think the doctor does a great job helping me with my needs.
    Kikue F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very positive.
    David V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent
    Nancy A.
  • Google
    University Foot and Ankle Institute
    5.0
    I have never been in the least bit disappointed in the results and kindness of Dr. Franson ans his staff during the approximately 5 years he has been helping me with various foot and ankle issues.
    Fred S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great experience as always
    Frederick R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    good
    Patricia M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have never had a bad experience with Dr. Franson and his colleagues!!!!
    Fred S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Fabulous care and concern
    Marsha C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I couldn't be more pleased with the service that provided for me Dr Franson is the best
    Gail B.
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