Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

2812 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Would be nice if I get the interpreter but I didn’t ask. Should have asking for it because I would understand more and can ask more questions. Write on the paper limit my thinking or expressing my feelings.
    Sandra C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson and his staff are always professional and take the time to answer all of my questions. I would highly recommend them for any foot and ankle needs
    Myra N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone is wonderful. Caring and professional.
    Suzanne W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Suzanne and Jasmine are amazing. Very patient and motivating. I’ve been to four physical therapy offices in my life, and this team/center is the best.
    Nicole H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent care
    Alexis G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    What a well-run office! My experience has been excellent.
    Jennifer Z.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love Dr and his nurses.
    Joseph M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Friendly staff, great doctor!
    Aidan M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Happy with everyone in this office. It takes a village to care for patients and am very happy.
    Mary W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thanks
    Consuelo A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very friendly!
    Shawn S.
  • Google
    University Foot and Ankle Institute
    5.0
    When moving to this area 4 years ago I went to two other podiatrists, Dr Franson is the best. Very professional and thorough in his examination and treatment. The staff is also very friendly and courteous.
    Marilyn R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The dr was very knowledgeable and patient with our questions
    Nancy D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I wish all doctors were as caring and personable as Dr. Franson is. I have and will continue recommended him to others.
    Linda B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great service and friendly people
    Alexander K.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Since Dr. Franson adjusted the inserts, the pain is gone. However, those shoes from the "Running Store" seem worse. Now they keep throwing me off balance and I am afraid of falling when I walk. I have put the inserts back in my tennis shoes and no pain, plus much more stable on my feet.
    Marcia B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My surgery went very well all my questions were answered. I’m good as new. The staff was friendly
    Merrie U.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson and Suzanne are an excellent team.
    Nora M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Staff are all very supportive and helpful.
    Sarah F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Efficient and thorough
    Kristine A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great therapists and doctor
    Maureen K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Before coming to Dr. Justin Franson, my feet were very painful and it was hard to walk. He helped me so much.... I don't have pain in my feet anymore. I recommend him to anyone who has problems with their feet.
    Janet M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I'm very pleased about the news from Dr. Franson after examination that I could resume running.
    Kevin T.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    The staff was attentive and helpful. The only opportunity for improvement is my inability to reach out directly to the staff in the office over the phone. It was through an operator or another office which was little frustrating.
    Manish K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson and his staff is excellent! I always feel cared for and assured.
    Dawn S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    They are the best!!!
    Marius D.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    All the staff is very professional.
    Ben M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Both Suzanne Hawson and Christel Beattie are outstanding therapists. They are the reason I come here!
    Kevin G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Suzanne Hawson is the best PT. She can figure out what’s going on in my body and provide the best treatment to heal me quickly.
    Lisa V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Chuuch
    Ramian W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Happy with the surgery experience. It's only been 5 days so I don't know the outcome.
    Barbara T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love this office
    Cynthia N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    So Happy with Dr. Justin Frason advice.
    Fabiana P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    PT staff does great work!
    Dennis C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson improved my health in 2009. Surgery on my right foot for plantar fasciitis & nerve damage. 9 years later my foot is still doing well & exercising regularly on it; this after another foot Dr. suggested that I learn to live with the pain.
    Andre S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson was great!
    Debbie M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    When we moved here 4 years ago I searched for a podiatrist, this was my third and Dr. Fransen is the best, he was very thorough, professional and I will recommend him to many.
    M. Lynne Raggio
    Marilyn R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I appreciate all the attention to detail and the level of professionalism that went into my ankle replacement surgery. Both the surgeon (Dr. Franson) and his staff were great all the way through this process.
    Mark P.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    The office needs to be more on top of returning calls. MRI referrals, appointments, disability forms etc... Sabrina was awesome. She stayed on top of everything. other then the office staff not returning phone calls everything was great.
    Steve S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everything’s going well!
    Loreen W.
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