UFAI Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

2408 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    great service!
    Susmitha N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I’m still waiting for insurance payments for physical therapy that I had in February from a December surgery. I also need more visits approved and I cannot request them, only UFAI can. I don’t know if the problem lies with UFAI or the insurance company but I’ve called both to no avail. Insurance states that I’ve used up my visits since I also had shoulder surgery but they tell me that it’s easy to get more; the medical facility just needs to request them with a letter of medical necessity. Then they will also pay the back visits. I’ve gotten no feedback from either as to where the hang up is. I’m afraid now that since it’s been so long that they’ll deny more visits and won’t pay the ones I owe.
    Sharon O.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    oh, I had a broken little toe, but it was not notice until the second x-rays,

    (very nice people)
    Robert Z.
  • Google
    University Foot and Ankle Institute
    5.0
    Dr. Franson is great. Physical Therapist Suzanne is great as well, and all the staff. Always satisfied when I go here for treatment. Have been for several different reasons. Highly recommend.
    Tracey T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thank you Dr.Franson
    Jennifer T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Hello,

    I've been inquiring about a billing issue since January. I've spoken to someone six times regarding this issue, (three times in the office and three times with your billing department.), with no resolve. Your billing office could use some help.

    Otherwise, the care has been great.

    Thank you,
    Marie Longworth
    Marie L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love your entire office!
    Jean J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good place
    Rudy A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr and staff are attentive and knowledgeable. Very happy we chose ufai.
    Ron S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is the best! Puts you at ease and is very caring.
    Ernest W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is great. The PT staff is great as well. Love this office!!
    Tracey T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Incredible staff. genuine. Very caring. Dr Franson is knowledgeable, awesome
    Shannon S.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    The waiting time to see the doctor was minimal.
    William F.
  • Google
    University Foot and Ankle Institute
    5.0
    Dr. Franson is a great podiatrist and doctor. The office is super friendly they always have just the right treatment for what I need. I highly recommend this practice our whole family has been coming here and had nothing but good results.
    C M.
  • Google
    University Foot and Ankle Institute
    5.0
    The staff is friendly and helpful. Dr. Franson is very thoughtful, easy to talk to and he truly cares about his patients.
    Mirna Z.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My heel pain is back but not quite as intense as before. I don't want to get another Cortisone shot though, as the shot was much more painful than the heel pain. I'd rather live limping than go through that again. If my heel gets progressively worse I'll give the doctor a call.

    Teresa (Terri) Bradbury
    Teresa B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thanks for everything......
    Shirley B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have been very happy with the doctor and his staff!
    Michele W.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Dr. Franson is very professional and thorough in my care.
    Susan L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    WAS WILLING TO HELP ME WHEN I DIDN'T EVEN HAVE AN APPOINTMENT. VERY GRATEFUL!
    Will H.
Now viewing 1261 to 1280 of 2408