Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

5,031 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Overall good experience staff was friendly and very nice.
    Daniel S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It is a very efficient office. Dr. Franson is easy to talk to. He never rushes and does everything to alleviate the pain.
    Angela B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson was great with my toddler son. He was very gentle and took good care of him. Staff was great too. Very nice front desk! Clean beautiful office!
    Klinton H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Only doctor I will see for my foot issues
    Denise W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    So happy to have the boot and scooter. Thank you
    Debra K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    awaiting mri of toe
    Holly C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Pleasant experience.
    Jacqueline M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have a very rare and complicated disease that goes along with my injuries. I do not think I would be able to walk today if it wasn't for the detail to his initial care by Dr. Franson and his complete knowledge to his profession. His bedside manner will make you think you are back in the olden days, when Dr.'s came to your house. He cares that much. Dr. Franson and his team have gone above and beyond to ensure that I have been taken care of in the most professional way possible. I wish all Dr.'s and their staff were this way!
    Bridgette B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thank you Dr. Franson and staff. Always friendly and helpful.
    Marsha E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My daughter felt comfortable and listened to. Wouldn’t go to any other place.
    Adyne B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Grandson is awesome. I highly recommend him and trust him completely with my child’s care.
    Madelyn K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I needed new orthotics. The doctor was very helpful, and knowledgable. The staff was very nice.
    Sharon B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very pleased with how my visit went. Questions answered, issues
    addressed. Very happy overall!
    Lois A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff at UFAI is amazing. Pleasant and you know they have your best interest at heart. Truly wonderful!
    Marie S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Count me as an enthusiastic fan of Dr. Franson and the staff!
    Kevin K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Wonderful, as always! Such a kind, professional Dr. and staff!
    I trust them completely!
    Debbie H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I felt like I was in good hands, and cared for.
    Holly R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Jeffrey D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson and his staff are wonderful. Great experience. Have recommended Dr. Franson to many people.
    Kelly Q.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    i felt right at home. everyone is so nice. dr. was really kind and actually take his time with you. answered all my questions and concerns.
    Daniela T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Amazing staff. Amazing results. Great therapist and care.
    Stephanie H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My daughter had a great experience. Only thing I would say is that my friend referred me to Dr. Franson. When I made the appointment for my daughter’s ankle injury, I was under the impression it would be with Dr. Franson. Instead, when I got to the appointment, it was with Dr. Jafary. Nice man. I didn’t have a problem with him at all. But you might want to advise/train your offsite appointment setters to verify who the appointment is with. Like I said, Dr. Jafary was very kind and knowledgeable. But he was not the one I was referred to by a friend of mine. We both have daughters who suffered the same ankle injury so she told me what to expect. I prefer seeing a specialist who was referred to me rather than someone who I have no knowledge of. Other than that, our experience there was very pleasant.
    MacKenzie J.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Great
    Jordan C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Positive
    Alec J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Lynn C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I'm very pleased with Dr. Franson and his staff.
    Marian N.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    the staff was friendly.
    Patricia S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very professional. Took time to explain issues and options. Highly recommend!
    Joan D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson was a good listener, communicator, and healer. Very grateful!
    Judith F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent quality of care.
    Lisa L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    One of the receptionists was a bit gruff but otherwise just fine.
    Judith G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very kind and helpful!
    Gia N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone is you’re always very nice would definitely recommend
    Craig F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent. It was quick and concise, but still in a warm manner.
    Emily E.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Dr and staff are wonderful! I am not happy with my orthotics at all. The dr was very nice to listen to my concerns, but I ended up with make shift pieces glued to the bottom of my $1,000 orthotics.
    Faith T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Professional and organized. So far, am satisfied and pleased with the care I received.
    Coree B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    .....
    Cheryn W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Carmen E.
  • Yelp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is caring and generous with his time. He takes the time to answer your questions and concerns. Everyone in the office from the front desk to the nurses and assistants make you feel comfortable.
    Amanda K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Francine and the PT staff Suzanne and Jen always make you feel like you are getting personal experienced help. I can't imagine that place without Suzanne.
    Pamela S.
Now viewing 2601 to 2640 of 5031