Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

4,988 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is amazing. Very caring
    Shari V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    There was nothing I did not like about my visit !
    Everyone was professional and all my questions were answered ! Thanks !
    Myrna C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was pleased.
    Camaron S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Jafary is a super doc and he makes me feel more like a friend than a patient.
    Marilyn H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    everything was great
    Michael B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I keep coming back
    Faith H.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Good
    Christine A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The inability to contact your office 'Direct" and go through a control station was not assisting to a new patient . One example---Directions!!!!!!!!!!
    Told to turn left on McBean----My GPS (New Lexus) designated my Destination arrived at Kohl Shopping center???????????? Traveled in circles for 50 Minutes!! Never told that it was "It the Back" of the very "CORNER" I turned on to McBean The END.
    Robert S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I so appreciate the responsiveness of the doctor and staff. They were able to assist me even though I was out of town. They quickly scheduled my appointment when I returned. Will definitely refer them in the future.
    Douglas W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very positive and professional.
    James L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson and the entire staff at UAFI are wonderful. I always feel that I have received the best care possible.
    Annick A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I always feel comfortable and relaxed with Dr Franson and his staff.
    Dawn S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love Dr. Franson & his staff!
    Kimiko F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Absolutely wonderful, the staff, facility were very nice and helpful. Dr. Fransen is the best. Went in to see him with terrible pain. And now have been able to continue my life style with no pain. Would definitely recommend this doctor and facility to everyone
    Magdalene D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very thorough and friendly.
    Barbara P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The office staff made me feel less than because I have an HMO insurance and Dr was a second opinion only payment . I should have the same respect and care as a PPO patient
    Cheri K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very positive, as usual.
    Anna E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good office. Great at returning calls and being very informative and making appointments fairly quickly.
    Gloria G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I would never go anywhere else with regard to feet/ankles!! Dr Franson is the absolute best
    Melody U.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Staff and doctor were friendly and helped us with all our concerns.
    Kyle T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good.
    Lisa W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    As always the Office staff was efficient and and friendly. Dr. Franson was great at taking the needed steps to evaluate and treat my issue.
    Neil W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    no complaints, good job.
    George B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very friendly, good bedside manner,
    Trevor R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I appreciate the short wait time and how well the team is organized. The office seems to run very smoothly. Thank you.
    Joanne H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    PT Suzanne and Dr Franson the best
    Clifford A.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    The callus pain I had was taken care of with the fixing the shoe insert. Now I do not have pain. Next time the right insert may need to be fixed also. No pain there yet. Thank you. Hannah
    Hannah C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I feel that I'm in good hands. The people that are employed there have knowledge and are also polite.
    Ruth P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    We found you on the internet. Great service, very respectful and quick about the appointment. Thank you!
    Maria S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson is great!
    David F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good
    David C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Experience has been wonderful and Dr. Franson has been very helpful to us-
    Calista C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The doctors and staff were great.
    Isaac Z.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Dori A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent staff. Respectful of your time. Dr Jafary is the best explains what he is doing
    Marilyn R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I like everyone!!!
    Maureen H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Professional at the same time personable! Dr. Fanson is awesome...his responding by email when you have a question, is refreshing. All doctors should be doing it. It makes for quicker response and less frustration. My only negative comment is when you call the office, you get a main operator for all the UFAI ‘s instead of the one you are using.
    Marianne L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everything has been perfect!
    Jaimie M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Would highly recommend Dr. Franson
    Joseph F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Frason and staff have always been great in getting me back on my feet again.I wouldn't go anywhere else.
    George Z.
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