Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

5,032 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very pleased with everything!
    Christopher T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very friendly people. Felt cared for and got all of my questions answered!
    Karly V.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I have always been treated very well at UFAI.
    Barry W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson’s standard of care is went way beyond the health industry norm and i believe his efforts and timely treatment in my case prevented much greater pain and suffering on my part and very likely prevented the loss of my foot due to a very serious bone infection.
    Catherine G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have been very happy at University Foot and Ankle Institute. Thank you to my doctor and physical therapists! They have been great at diagnosing my injury and explaining things in detail to me. Much appreciation!
    Gabrielle L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson and his office staff are the very best. They are so good that they almost make we WANT to have surgery (just kidding)! However, I am having surgery with Dr. Franson in November and I know that he will take great care of me!
    Cynthia F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very pleased with the treatment at your office. Dr. Franson was fantastic and the Physical therapy is going great as well. Thank you!
    Emily R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Highly recommended.
    John S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thank you!
    Theresa S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I completely trust UFAI to take care of any foot problem I may have, which is many.
    Anna M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    ...
    Cheryn W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have to travel a long distance to come here. Worth every mile. Great place, easy access to Dr F, and I look forward to doing my other foot soon.
    Shannon K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    So far I’m very impressed with your office and staff!
    Valerie S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr.Franson and his staff have are great . I thank them for everything they've done for me...
    Javier A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I feel very welcomed, comfortable with the staff and well taken care of. I look forward to going to my appointments.
    Joel G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson has given me such excellent care, first with my right toe injury, and now with my bunion surgery. He explained the procedure and recovery instructions so explicitly. It is unbelievable to me that he performed all the foot corrections I required in just two hours. The healing process is going very smoothly especially after the surgery he performed on such a deformed right foot. Really appreciated the personal after surgery follow-up call from him.
    Karen Neel/Welling
    Karen N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Friendly staff and great doctor
    Russell H.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Nice staff. Very little waiting. I really like Dr. Franson and his bedside manner.
    Regina J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thank you so much for the compassion and care extended to me during my illness. I love the short waiting times and efficient staff support. Thank you so much for your help !
    Joseph D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    First class treatment.
    Gary C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great service
    Michael J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson is my go to doctor for foot and ankle specialist
    Richard H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Staff was great
    Thomas C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was pleased to learn I do not have arthritis in my feet.
    Inserts are helping so I will not go for therapy.
    Well done and I don’t feel I need another MD visit. Please cancel my visit Thanks
    Robert W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very happy with my care and service. Great doctors and team
    Mark S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I felt very comfortable. I felt heard and understood. I do think they could really help with my condition. However, my insurance does not cover this until a $3K deductible is met and unfortunately, I just can't afford. I would recommend this doctor to others.
    Lisa M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    They all made me very at ease.
    Susan G.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Suzanne T. Hawson, was personable, attentive, and knowledgeable. Great therapist, and very nice person. It’s rare to look forward to a medical appointment, but I find myself doing just that! Keep up the great work!
    Benjamin S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Grandson and his team are very empathetic and professional. I would highly recommend them!
    Michele M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I appreciate Dr. Franson and his staff for their ability to treat patients personally and they are willing to work with their patients schedule.
    Teresa J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson is great. I chose my insurance based on Dr Franson taking it.
    David F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Since the first time I came into the UFAI, I have been treated with care and compassion and would definitely recommend
    Barbara D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have been very satisfied with every visit, I especially like not having to wait for long periods to see the doctor. Best no wait time of any doctors I've been to. Keep up the good work. : )
    Gary S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great medical office. I appreciate the care and open dialogue about my situation.
    Patricia D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very satisfied with the experience.
    Eric H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Staff is courteous and very friendly. When they are in the room with you, you feel as if you are getting undivided attention.
    Marie S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love dr Franson and staff
    Cynthia N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great staff!!
    Linda R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great experience
    Fred S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was very pleased with my last visit..

    The service that was provided was excellent!!!!
    Robert G.
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