UFAI Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

2408 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone was fantastic!! From the front desk.. to the doctor.. band beyond. I highly recommend this place to everyone.
    Sesly E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thank you
    James G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Think receptionist needs to have an empathetic hearing when a caller needs serious help even though the office is closing in 10 minutes and grasping for help.
    George B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Their or great and friendly thank you .
    Antonio E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone was pleasant, direct, and professional. Scheduling was well done. Sabrina got everything coordinated, with no issues. Office staff were great. Wait times were never more than a few minutes.
    Loren D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Awesome experience with the entire staff.
    Kevin A.
  • Yelp
    University Foot and Ankle Institute
    5.0
    I wish I could give Dr. Justin Franson 10 stars. I went with him because a friend recommended it to me.I broke my ankle back in 2016, still with pain sometimes, my doctor said I had to decide whether to take out the metal and the nails or not. So I was looking for a second opinion when I visited Dr Franson. He was very nice, with a lot of knowledge of what I was going through. Immediately he sent me to do an MRI (same day of my appointment) because he found out that my pain now is coming from my ligaments. Today he sent me an email with the MRI results and his advice. I am so happy that I had this consultation with Dr. Franson. I am so grateful with him.
    Fabiana P.
  • Yelp
    University Foot and Ankle Institute
    5.0
    Dr Franson and staff were excellent. They took the time to answer every question clearly and I didn't feel rushed at all. The wait time in the waiting room to be seen was just a few minutes, which seems unheard of these days. I highly recommend them.
    Sesly E.
  • Yelp
    University Foot and Ankle Institute
    5.0
    We appreciate Dr. Franson, his staff and the physical therapists in the office. Unfortunately my daughter has had several injuries to her feet and legs and this office has been fantastic. I appreciate that we can easily schedule a convenient time for the appointments and that we never have to wait long before we go in.
    Melanie P.
  • Yelp
    University Foot and Ankle Institute
    5.0
    Dr. Franson helps my hockey player son w foot injuries and orthotics. I highly recommend. The staff is efficient and easy to deal with. I would say dr. Franson and the team at University foot and ankle are the best in Santa Clarita
    Kristina L.
  • Yelp
    University Foot and Ankle Institute
    5.0
    Saw Dr. Franson for an issue with my foot. He was patient and took his time to explain everything. Would definitely recommend.
    Eric M.
  • Yelp
    University Foot and Ankle Institute
    5.0
    I can't say enough nice things about Dr. Franson and his staff. If you need care this is the place to go. He put me back together after an injury and has been caring and compassionate with every visit to this office. You never feel rushed like he doesn't have time for your questions no matter how silly and you never have to wait forever in a waiting room to be seen. That shows that they respect your time. Awesome in every way possible.
    Michelle P.
  • Google
    University Foot and Ankle Institute
    5.0
    He's an amazing doctor. Friendly and very excellent when it comes to diagnosing and doing procedures. I definitely recommend going to Dr. Franson.
    Caitlin T.
  • Yelp
    University Foot and Ankle Institute
    5.0
    Dr. Franson continues to be the best. Their office and staff are great and he is always gentle with injections, etc. Love it here! My husband is a patient too and has had nothing but good results with his surgery. Dr. Franson got rid of his plantar fasciitis. Yaay.
    C M.
  • Yelp
    University Foot and Ankle Institute
    5.0
    I was really impressed with this medical office. Recently my 89 year old grandmother moved in with me from out of state. I found this office on Yelp and made an appointment since the reviews were so good. Front office woman was welcoming, all the nurses and staff were friendly and helpful. We saw Dr. Franson and he was wonderful, had great bedside manner. He was able to give my grandma the answers she's been waiting for. We were so satisfied with the appointment and getting answers for some of her conditions that other doctors were never able to give her.
    Lydia H.
  • Yelp
    University Foot and Ankle Institute
    5.0
    I love the staff and Dr. Volkmann in this office. The ladies at the front desk are fabulous as well as the rest of the staff. I can't say enough good things about Dr. Tanler Volkmann. He's just plain awesome. He's courteous, friendly but more important explained everything very thoroughly regarding my issue, the need for surgery and what was done during surgery. I highly recommend Dr. Volkmann and University Foot and Ankle Institute.
    Sue C.
  • Yelp
    University Foot and Ankle Institute
    5.0
    I've been seeing Dr Franson for about eight years now best foot doctor awesome staff I trust Dr Franson 100% since I've been going my feet have been a lot better when I have a flare up  I make an appointment I see Dr Franson and he takes care of it I recommend Dr Franson and his staff for everyone.
    David C.
  • Yelp
    University Foot and Ankle Institute
    5.0
    Was referred to them by my Doctor for an issue with my foot.

    The office is neat and modern and the bedside manners of the doctors is exceptional. You know those doctors' offices that make you feel like you are bothering them by showing up? This isn't one of them.

    Everyone was friendly and nice. There was almost no wait time. Dr. Justin Franson was the physician who treated me. I have nothing but good things to say about how he conducted himself and genuinely cared for my well being.  

    I hope they don't take offense if I say I don't want to seem them on a regular basis, but I know where I will go if I have any issues relating to feet, ankles, etc.
    Steve B.
  • Google
    University Foot and Ankle Institute
    5.0
    The greatest Doctor!! After suffering for nearly a year with foot problems, Dr. Franson and his team were able to successfully Diagnose and treat a tear in my Achilles, I am happy to say I am on the road to recovery. Great Staff, Great Physical Therapists!
    Catherine L.
  • Google
    University Foot and Ankle Institute
    5.0
    I had a partial tear of my achilles tendon, with several complications that made it a very non-standard and confusing issue. Dr. Franson approached the issue like a detective, clearly explaining to me the issues and options the entire time so I knew what was going on. He was also very patient when I had tons of questions. I'd absolutely recommend him for achilles or any foot/ankle issue. The PRP procedure helped a lot with the severe pain, tears, swelling, inflamation, etc. that I had at the very bottom of the achilles at the attachment all around both sides, where it is very thin with low blood flow, after it was not healing on it's own even with complete rest on crutches for months. I'd definitely recommend this procedure also if the doctor suggests it.I also saw Suzanne Hawson for Physical Therapy. Her expertise with runners and triathletes was invaluable. She understands that I don't just want to get back to walking and moderate activity. I won't be satisfied until I can actually run again, and neither will she. I feel very comfortable that she actually understand and empathizes with exactly what I'm going through. I've seen many PTs throughout my life for all sorts of injuries, and none of them come close to her level of knowledge and expertise, especially regarding the particular therapy needs of athletes, and I can tell that she'd also be very good to help people with less intense goals.And everyone in the office is very friendly and nice to talk to.
    Brian R.
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