Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

4,988 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    They were very friendly and professional.
    Marilyn G.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Thank you
    Susan W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Best staff ever
    Cheralyn G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Professional, knowledgeable, caring doctor and staff.
    Kimberly D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone at the office is always great and there to answer any question I may have.
    Jessica G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I feel comfortable with the treatments I receive. Thanks
    Daniel J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Amazing staff and Dr. Franson is very kind and has an amazing bedside manner, that is not as easy to find these days.
    Margarita V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thank you
    Michelle P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    You guys are awesome
    Shie R.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    I don’t have any additional comments, I’m satisfied with my physical therapy.
    My only comment isnt about the therapy, its about the phone system. I find it odd that you are not able to communicate directly with the office to reschedule an appointment or even leave a message.
    Lorraine H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I love the care they have provided
    Gabriella R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    You guys are great! Will continue to use you.
    Marisa P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone is friend and helpful.
    Heather A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everything went great, maybe next time let the patient know ahead of time- no jewelry. I had just gotten a new piercing and could not remove the earrings; if I had known I wouldn’t have gotten them done (3 weeks prior) and would have waited. Also the nurse made it seem as if she was giving me a ‘free pass’ by not making me remove them which was a little annoying.
    Meredith P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Super happy with your team. Thank you
    Julie M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. was great, staff was wonderful, appointments were on time.
    Linda S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    You guys are great. Wish I could call direct and not have to deal with the call center.
    Allison W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thank you
    Louie G.
  • Google
    University Foot and Ankle Institute
    5.0
    Best Dr. office ANYWHERE.
    Chris C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great service
    Ricardo B.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    I was disappointed that after surgery my foot discomfort did not improve I understand that there are other things that are involved but I might not have done it had I known
    Sarita B.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Good doctor and staff.
    Kaylin C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everything was great!
    Lauri K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    You have a great team in Valencia. Dr Franson was very thorough and kind in answering all my questions
    Margaret J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    All the office personnel treated me very well. I would not hesitate to recommend anyone to this office.
    Love Dr Franson, great bedside manner. Thanks for making me better!
    Thanks to all his staff.
    Thank you
    Christine A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Best Dr. office ANYWHERE
    Frank C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franzen and Sabrina are awesome. The entire staff are very kind
    Carlos J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is an awesome doctor and is very through with his treatments
    Teresa K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Would be nice if I get the interpreter but I didn’t ask. Should have asking for it because I would understand more and can ask more questions. Write on the paper limit my thinking or expressing my feelings.
    Sandra C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson and his staff are always professional and take the time to answer all of my questions. I would highly recommend them for any foot and ankle needs
    Myra N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone is wonderful. Caring and professional.
    Suzanne W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Suzanne and Jasmine are amazing. Very patient and motivating. I’ve been to four physical therapy offices in my life, and this team/center is the best.
    Nicole H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent care
    Alexis G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    What a well-run office! My experience has been excellent.
    Jennifer Z.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love Dr and his nurses.
    Joseph M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Friendly staff, great doctor!
    Aidan M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Happy with everyone in this office. It takes a village to care for patients and am very happy.
    Mary W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thanks
    Consuelo A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very friendly!
    Shawn S.
  • Google
    University Foot and Ankle Institute
    5.0
    When moving to this area 4 years ago I went to two other podiatrists, Dr Franson is the best. Very professional and thorough in his examination and treatment. The staff is also very friendly and courteous.
    Marilyn R.
Now viewing 3481 to 3520 of 4988