Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

5,031 Total 1st Party Reviews
4.9 out of 5 Stars
  • Yelp
    University Foot and Ankle Institute
    5.0
    I was treated by Dr. Franson last summer after waking up to a debilitating ankle pain.  I had been to several doctors in the weeks leading up to Dr. Franson's office visit with no real diagnosis or treatment.
    Dr. Franson and his staff were patient and attentive in assessing my pain source.  Within weeks of my first office visit and PT sessions with their excellent on site physcial therapy, I was seeing major improvements. Dr. Franson went the extra mile to not only diagnosis my issue, but to get behind what has caused the problem.  He ordered orthotics and spent months tweaking and adjusting until we got it just right.
    I can say 6 months later I have been able to resume all my sports activities and daily routines with a stronger foot & ankle and no signs of pain.
    Thank you!
    Ecole L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great!
    Gay C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very comfortable
    Darien B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good.
    Shirley B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Robert N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great outfit very thorough
    Carl B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good.
    Ronald S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Once I found your building….no address #s on the buildings…& I went to each one & walked around all 3 of them till someone graciously helped me. She worked in one of the buildings♥️. When I got there the girl in the front was so sweet & had compassion as I’m a resent widow & cried. The young man who took care of my my toes & explain well my options. He was gentle, kind & seemed to know his ‘stuff’ thank you.
    Terry B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very pleased
    George B.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    It was good
    Gary S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good!
    Yuriko E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Heide P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Positive
    Sheila Z.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Informed and cared for.
    Waiting for info re alternative treatment plan to see if insurance will cover. Thanks.
    Michelle D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Experience was fine. Just want this problem solved.
    Susan R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    We greatly appreciate Dr. Jafary for his competence, efficiency and great care. Our only concern is for maintaining the integrity of the practice when:

    Your address is still incorrect on the maps app.

    Your off-hours appointment people do not relate information to your office.

    Thanks for great podiatrist care!
    Marjorie V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great experience, Dr. jafray is caring, very patient , listens , good personality. Thank him for calling back the Scoi Dr. And discussing my case.
    George B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Grandson has been my Dr. for sometime and I feel very happy with his care.
    Virginia M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It’s always a pleasant office. I wasn’t told about the office moving when I made my appointment. I went to the old office first and then had to hurry to your new location.
    Suzanne L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Awesome.
    Angela S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Positive
    Glenda A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Michael K.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    I was only getting my orthotics refurbished. After a month, when I followed up to see when they would be done I was told someone had tried to leave me a message and they were ready. I had called the week before and been told they were not. I had no record of a message or a call.
    Eric J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Kevin F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Gary W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Gloria G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good.
    Ronald S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very positive
    Jerry F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very thoughtful
    Dale T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Edward G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good
    Pamela W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always good
    Mary T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good
    Constance M.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    good teatment
    Lynn W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Colleen F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I like the new office it's closer to the freeway for me since I already have to drive 30 miles to see doctor Franson. very well pleased with the number of years that hes been taking care of me his staff is always Excellent And when I'm on time there never seems to be awake more than 2 minutes to get me into a room. Thank you for your
    Thomas A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good I just wish the billing department would process the claims faster.
    Christina V.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    The service was really good. I just wished my insurance covered it. I had to pay out of pocket.
    Jennifer D.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Initial contact with the doctor was through but the follow up was lacking…my prescription never got taken care of. I had to ask several times for the lifts the doctor said I should use.
    Leslie B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everything was great. It would have been helpful to have a verbal notice that the office moved to a new location. I want alerted to it, so I didn’t focus on the address on the confirmation text and email.
    Dr. Franson is very pleasant and does a great job.
    Rita N.
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