Dr. Thomas Shin, DPM Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

97 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    professional
    Elpidio B.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    I do not like the several calls to confirm appt. I’ll get a call Tues, confirm & then again Wed. Too many calls
    Elaine B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The advice and service was great.
    Ida T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very professional and caring staff. Dr Shin readily answers my questions and address any concerns, makes helpful suggestions
    Joyce D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very happy. Wait time was very short and the staff very friendly. I give Dr. Shin an A+ on care.
    Marie L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good.
    Elizabeth R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Shin and all his staff are wonderful, which is why i keep going back.

    Amy Cox

    p.s. this is the second such feedback i have, and replied to in as many seconds
    Amy C.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Great
    Gayle U.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very satisfied.
    Please keep up the good work.
    George W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very satisfied
    Clarence O.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The doctor saw the problem and fixed it.
    Dalia D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    as always the 2 staff assistants are prompt, courteos and professional . I have been coming to Dr Shin for follow ups for the last tear, and am impressed at how consistent the quality of care I receive from his assistants and from Dr Shinhas been.
    Eli A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I enjoy my follow ups with Dr. Shin
    Alexander L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everything went well.
    Myra R.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I was told that Dr. Shin was not going to be working at the UFAI office anymore. However, when I asked him about it, he looked perplexed.

    Is he or is he not going to continue working at the Good Sam annex?

    Olga
    Olga G.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    The office staff and Dr are very pleasant to deal with and are very helpful. I usually enjoy my visit and I rarely have to wait very long when I have an appointment with the Dr..
    Jeruel R.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I didn’t like the reminders by automated call
    Elaine B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Samantha is always helpful at the front desk. The Doctor and his assistant are thoroughly professional and respectful. Wonderful practice!
    Sharon S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thank you to doctor for taping my foot. It helps
    Xiomara A.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Receptionist never smile and she is not friendly. If she is talking in the phone she should ask patient to wait or say sign-in. She just ignore me and waited till she put down the phone.
    Elizabeth C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    everyone was very polite and professional Aplus
    Diane K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Que continuen dando buen servicoi y buena atencion por que eso es lo que necesitamos los pacientes que d nos den la atencion muchas gracias por su ayuda buenas tatdes
    Maria A.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Not much to tell. I went in, they took my shoe size, let me select the type shoe I wanted, billed me $60 and let me go home.
    Jerald B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The office staff didnt follow through with calling prescription to Pharmacy.
    Dalia D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great staff. I love how Dr. takes his time with each patient and makes you feel you are in good hands.
    Sanjuana P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Heamin Shin is fabulous. I just saw him yesterday. That’s why I’m responding now. It was confusing to receive this evaluation a week ago. Made me think I had missed my appointment. I think you should send the survey AFTER a patient sees the Dr. I did one after my last appointment so this 2nd one before was not good.
    Elaine B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thanks
    Robert K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good
    Audrey W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    dr. shin and his staff are excellent at what they do. they make me feel welcome and dr. shin is a wonder. he is so sweet and gets to the business of fixing my foot as soon as i walk in the door. i am lucky to have found him.

    amy cox
    Amy C.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    I like my Dr & staff. The are very helpful and answer all my questions well when my concerns come up. I like to thank them for their care for me with my feet.

    Thank you for asking.
    Jeruel R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good
    Elpidio B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I always have a good experience when I visit University Foot and Ankle care.
    THANK YOU
    Colleen H.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Good service
    Ana R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Shin had changed his office location since my previous visit, and I wasn't notified in advance. However, this could have been due to my malfunctioning cell phone. Overall, I am very satisfied with, and grateful, for Dr Shin and his staff.
    George W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The only negative thing about the UFAI is that you can’t call the office directly. This is annoying.
    Elena S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I got a bill for two $160 appointments and my copay is supposed to be $55 per appointment. I was never made aware there was an issue with my insurance, the office sent me the large bill without notifying me of any issues. I contacted my insurance to help me correct the bill.

    Even though it may be a small clerical error, it makes me feel like they're trying to rip me off and capitalize on my potential absent-mindedness. I essentially had to do the work they were supposed to.
    George C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very professional. Doctor takes great care with his patients.
    Elizabeth R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr, Shin is an outstanding doctor.
    Mayra U.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    My wait to see my Doctor was pleasant, all staff members were polite and Dr. Carter explained everything about the health of my feet, and how to take care of them. I give them a big thumbs up.
    Colleen H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I am very satisfied with rhe service and care I have received from Dr Shin and his staff. It is no wonder his office is always busy!
    Eli A.
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