Dr. Justin Franson, DPM, Podiatrist Patient Reviews

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

3,146 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Geoffrey M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I came in with an ingrown toenail and left without one. Success!
    Linda B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Over the past few years sinc I met Dr. Franson, I have nothing but wonderful experiences with him and the staff.
    Fred S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very well.
    Jennifer M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I am always satisfied with my visits to your office your staff and providers are top notch. I’ll be there again on 11/4! See you then
    Alexander H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I feel like I received excellent care.
    Elizabeth A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson and his staff are the best!
    Maureen H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I had a really good experience. The visit was quick and everyone in the office was very knowledgeable and helpful.
    Mark K.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I think you should have an individual phone line for your office here I think it's very difficult to get through when it has to go through another office far away but your staff is very nice and your doctor is fantastic the only problem was it that when I ordered the Orthotics it took four and a half weeks to get it and I've had other experiences that it only took two two and a half and I was really needing them sooner cuz my feet were really bad but the quality of my orthotics are fantastic so all-in-all I would give you a score of 8 + and I would definitely recommend you
    Debbie G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is a very kind and caring foot and ankle surgeon. He’s staff is excellent and prompt.
    Penelope H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great—very likely to schedule surgery here.
    Katherine T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    very well.
    John M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    great
    Bruce H.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Efficient and knowledgeable.
    Maria R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson and Maria are fantastic!
    Elisabeth B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I appreciated the doctors concern of my problems and hopeful resolution to the problems.
    Debbie O.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Had no issues with appointment. Wait time was reasonable and the Dr. was pleasant. Will be back again.
    Kikue F.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Fine with everything.
    Dennis K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Well taken care of.
    Bruce F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My treatment has been great all around
    Maria P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone had been so helpful and friendly. Things were taken care of that I didn't even know needed to be done!
    Robert W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Loved my visit to UFAI,
    Dr. Franson and staff were awesome!
    Darrell F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is warm and friendly without being sentimental; he took his time reading my MRI film and discovered an additional injury, and was able to calmly explain it and the surgery required to repair it. He spoke to me just before the surgery and then called me at home later that night to make sure I was ok. Two acquaintances spoke very highly about Dr. Franson and I understand why.
    Douglas L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I went to several podiatrist before I found Dr Franson. I’m very picky about drs and by far he is one of the best! He takes the time to really figure out what’s going on and then makes a strategy to fix it. The people in his office are very personable and get to know each patient. Would highly recommend this practice!!
    Cynthia D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Best Dr in Valencia
    Frank C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone does a great job, Dr. Franson is wonderful.
    Robert H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone at the Valencia location was awesome!! My concern is that I don’t think the credit card authorization form I completed was not handed in a secure manner as there was fraudulent activity on this account shortly after my visits, and the only time I’ve used this card in the last 4 months was for these visits
    Beth M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson is a phenomenal surgeon - and even more importantly, a truly good person. A great man who is great because his compassion is not worn on his sleeves but demonstrated in his natural kindness and humanity.

    Staff at UFAI/Valencia is similarly kind and thoughtful. A wonderful practice.
    Mark H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very happy with Dr.Franson.Very knowledgeable.Vary pleasant atmosphere. Helpful staffs.Will continue to come for service...thank you
    Michael B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff is always very friendly @ they do whatever they can to accommodate me .
    Judith A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very satisfied with my office visit thank you very much
    Merrie U.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My experience at UFA was excellent. I felt like the medical attention I needed for my foot was amazing and even more.
    Mason C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Have been going to Dr Franson since 2009, continues to give me good quality care.
    Andre S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    We had a great experience. I feel confident my son is getting the best care possible.
    Thank you!
    Jonathan K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff is kind and professional. Dr. Franson is patient and knowledgeable. Appreciate not having to wait long to meet with the doctor.
    Abigail P.
  • Google
    University Foot and Ankle Institute
    5.0
    Dr. Franson is a surgical genius. I have never had to wait long. They know how to bill insurance properly, and they have an on-site MRI that doesn't cost me hundreds of dollars after insurance! The staff is amazing. The offices are clean and welcoming and smell fresh but not "medicinal". I cannot say enough about them. They are exceptional. Very highly recommended.
    Karen L.
  • Google
    University Foot and Ankle Institute
    5.0
    Dr. Franson and his entire staff have always been great! Ive had three surgeries and physical therapy over the last 3 years and I really couldn’t be happier with the care I have received there.
    Lori H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have never had a bad experience with this office. I never have to wait long and the staff is amazing.
    Karen L.
  • Google
    University Foot and Ankle Institute
    5.0
    I am accident prone and have been using University Foot and Ankle for a number of years. Have seen Dr. Jafary an Dr. Franson. Both are excellent doctors. Highly Recommend.
    Greg K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very pleased. Efficient and effective.
    Jeffrey L.
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