Dr. Justin Franson, DPM Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

2014 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I love EVERYTHING about my experience IN the Valencia office.

    The concern is when I call for an appointment, I am not greeted or treated with the same kindness, professionalism and care that I receive from the Valencia office. I have, on more than a few occasions, called to make an appointment or ask a question and it feels like I am bothering the person on the phone and she is just short or maybe not.. of being rude. CONSISTENTLY. I wish the calls were answered by the office like they used to be. I would HATE for anyone to think the person answering the phone is located at such a wonderful place. If one doesn't like to answer the phone, maybe they shouldn't? I am afraid it will lose patients and wouldn't be surprised if it already has.
    Melissa M.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    After my first visit I had a lot of problems with my toe which was trimmed , it took a lot of time to heal. I was on a trip and couldn't wear shoes very well. Since then I have had orthotic's made and they are working fine you even made a second pair to get them right. I am 81 yrs old and have several issues and need better explanations of ways to resolve them.
    Sally D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was a great experience. My ankle healed quickly.
    Kimberly R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I didn't have contact with Dr. Franson on my last visit. I only had to pick up my orthotics, which were being redone because of wear.
    Mark G.
  • Google
    University Foot and Ankle Institute
    5.0
    At the age of 73, I had been having pain and swelling in my right foot for 3 months. It was badly deformed from a bunion which pressed on a joint in the top of my foot. Dr. Franson's confidence and prognosis for recovery helped me believe I COULD HAVE A NORMAL LOOKING & FUNCTIONING FOOT even at my age. After 2 hours of surgery and 50 stitches, I have reached that perfection. Four months after surgery, I am able to use Elyptical FOR 20 MINUTES FOLLOWED BY 40 MINUTES OF walking on Treadmill (60 MINUTES STRAIGHT). Thank you UNIVERSITY FOOT & ANKLE INSTITUTE for the miracle of a beautiful looking and functioning foot.Karen Neel-Welling
    BRENT W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson and everyone there is great always willing to help with anything couldn’t ask for a better crew
    Rudy A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Have been going to Dr. Franson & I am always confident with his treatment & care for my feet issues. Have recommended him to others.
    Andre S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    We absolutely love dr. Franzen and Jennifer
    Cameron B.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    We enjoyed our first office visit and were appreciative of the doctor's willingness to allow us (parents) to Facetime during the second one since we could not be present.
    Daniel S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very nice staff & Dr.. Did not have to wait very long.
    Marie N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I've been a patient of Dr. Franson's on and off for a few years now. He is always professional, thorough, friendly and a great doctor. The staff are all amazing too. I have had a few problems with the front desk/accounting staff when I've paid my co-pay with cash in the past but we have since resolved these issues after months of dealing with corporate accounting. I now only pay with debit card. At any rate, Dr. Franson and staff are top notch.
    Linda B.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Very good
    The doctor I see is,excellent
    Jairaju G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson and his entire staff are wonderful, professional and kind!
    Stacey B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent Doctor and staff!
    Lisa L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent Staff and service! Dr. Franson is a professional and I highly recommend him!
    Ronald Y.
  • Google
    University Foot and Ankle Institute
    5.0
    I have lived with extreme pain in my left ankle for 25 years due to a compound fracture of my left ankle which killed the cartlidge. My ankle was fused 22 years ago. I have seen several doctors including a world famous orthopedic clinic in Southern California about my pain. The recommendation received from them all was "pain management". This answer is not for me as I don't like taking drugs and is the only solution that 2 pain management doctors really offered. I received a treatment from Dr. Franson during my 1ST VISIT that eliminated 85% of the pain that I was experiencing! He has recommended a surgery to eliminate more and we are working on this now. Everyone's experience is different with doctors BUT I HIGHLY RECOMMEND a visit to him if you are not getting the answers to better your life!
    Pat G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great and caring good combination
    Doris M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson and his staff are the best
    Robin B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I am extremely happy with my experience so far. I have been living in extreme pain for over 20 years and have seen several doctors about it. None have given me results such as Dr. Franson!

    I am looking forward to continuing treatment and improving my quality of life even further!
    Patrick G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great!
    Laverne B.
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