Dr. Justin Franson, DPM, Podiatrist Patient Reviews

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

2311 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I appreciate the professionalism. Everyone is pleasant and helpful.
    Catherine C.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    I do not like having to speak with someone in Santa Monica to make an appt. I think it would be helpful to have a telephone number for the Valencia office to make an appt.
    Mary P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love the office! Everyone is so kind and helpful and Dr. Franson is very thorough. Very pleased with this office.
    Michelle H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great care by Dr Franson and Suzanne Hawson and the hardworking support staff. I am up and walking again and I thank them all.
    Kathleen P.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    You guys were excellent
    Yolanda O.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson and the staff is always professional and compassionate.
    Dawn S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Your office staff is very friendly. Dr Franson is incredible and his advise was solutions gave be awesome results. One comment: I was waiting for more than 45 minutes past my appointment time. Perhaps take a look at that. Regardless I was Still very impressed with your organization. Thanks
    Ann K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Rhodes was excellent- put us at ease as parents and was very honest and thorough through every step of the surgery!
    William Y.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Fast service. Great staff. Best experience I’ve had.
    Matthew S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I received excellent care at the University Foot and Ankle Institute.
    Tracy G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Favorite doctor office ever
    Cynthia N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Short wait time, friendly staff and excellent care by Dr. Fransen
    Madeline J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson, quickly new where my foot hurt and he gave me the shot in the right place and now it feels better. I will keep coming back to him for my feet problems.
    Edna R.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Every staff member who served me was excellent.
    Anna E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good experience all around
    Kyle B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love Suzanne!! She was great! Dr. Franson was awesome!
    Debbie M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I would recommend this office and Doctor!!!
    Cynthia H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I had been to two other podiatrists in our area and did not receive relief, Dr. Franson has provided that. The staff is very efficient
    Marilyn R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    they have a vat of knowledge. feel comfortable with them.
    Sandra C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone is a professional
    Ricardo B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    No comments, I am So happy
    Maria P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Recently had a second surgery with Dr. Franson, and always satisfied with his more than competent work.
    Andre S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr fransen and the staff are wonderful. Suzanne in PT pushes you to achieve maximum results
    Suzanne W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Unfortunately the surgery did not reach my personal goal to walk again on walker, but that is no one's fault.
    Donna T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    everything is always great
    Richard F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    great doctor
    Konstanze S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have had previous ankle problems on 2008 and when had same issues this 2018, I definitely had to come back to the same professional and helpful team that I had experienced in the past. Only the best would do and UFAI is the way to go.
    Robertito G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Would highly recommend
    Nancy S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I appreciated Tami working me into Dr. Franson's busy schedule. I was in a lot of pain and could hardly walk.
    Craig L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Quick and painless. I was taken care of on a really busy day. I'll be returning for checkups.
    David C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I wish I hadn’t broken my toe but since I did I am glad you were here to fix it!
    Bianca C.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Good and very kind staff
    Derek H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr.Franso is amazing. There was a female doctor there one time, i think her name was evelyn. She was amazing as well. The girls in the front desk are great as well.
    Edgar M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I appreciate the clean office and especially the clean floor!!
    Megan K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Abrams sent me a medical release form so that my file can be sent to Dr. Franson. I filled it out and returned it to the address he specified. But then, he indicated that Dr. Yoo would be taking over my file. I'll try to straighten this out but please be aware that I'm trying to get my file sent to Dr. Franson.
    Janet C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is great!
    Lauren F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everything went great.
    Robert P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    All great!
    Andrea E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson is amazing patient personable and empathetic. I have sent many friends to him .

    Front desk lady doesn't follow through on requests when needing paperwork for filing extra supplemental insurance I had requested more than twice and still not provided with documentation .
    The young lady sits and appears to hide and is not visible to patients . I challenge you to sit in waiting room and look at the desk and all you will see is computers and screen of stuff that makes her unvisable
    Lyndsey R.
  • Yelp
    University Foot and Ankle Institute
    5.0
    Dr. Franson not only took over my husbands care for a foot wound that was very stubborn in healing, he virtually saved his life with a surgery that stopped an infection that had become systemic. His bedside manner is impeccable and his listening skills are rare in the medical field. He pays attention to every detail and as a patient or family member you are not only consulted you are included in your care. If Yelp gave out 10 Stars Dr. Franson would get all of those and more. I could not give he and his staff a higher rating. I just wish he took care of more than feet! Rest easy; your feet could not be in better hands.
    Melissa H.
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