Dr. Justin Franson, DPM, Podiatrist Patient Reviews

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

3,834 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Best dr. Office I ave ever been to. Dr transom and staff are amazing.
    Frank C.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Excellent
    John A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    i felt very comfortable in the office. everyone was very nice. very clean office. got pulled in the room very quick and did not have to wait for the dr to see me
    Daniela T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was very happy with Dr. Franson and his whole staff. I have already referred 5 people to UFAI.
    Justin M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Gwendolyn L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I hit major traffic on my way to your offices and was accommodated with an appointment later in the day. As a patient coming in from out of state, I can’t tell you how critical this was for me. Thanks again for working me in! Next time I won’t underestimate the 405 ;)
    Andrew J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Highly recommend.
    Marie L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I always have a great experience. I never have to wait. The Doctor doesn’t over book appointments if you have a 9 AM appointment you are in the examination room at 9 AM. The Doctor will be into see you in five minutes. He is always pleasant and very knowledgeable and always gives you the right diagnosis .The staff is always pleasant and they will help you with any of your needs.
    Terence S.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Easy to get appointment
    Panee B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very pleased with the care and concern for us at each visit.
    Lois A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson and his staff are top are at the top of there game I would highly recommend their team.
    Antonio F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I am very happy with Dr Franson and his staff.
    Vinson V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    great
    Michelle V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The moment that I walked in, the staff had welcoming smiles on their faces. The decor of the waiting room is homey and made me feel more relaxed. Doctor Franson is the best at what he does, and I felt like I was in the best possible hands. Even though my problem seemed relatively unimportant, no one made me feel like less of a priority. Overall, I rate my experience 10/10.
    Stephen M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    very pleased with service, care. So far, orthotics have helped
    Stuart K.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Excellent care!
    Jo W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Check-up was thorough.
    Roger F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great experience. Can’t think of anything negative.
    Barbara H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My feet are always painful due to other conditions and age
    Phyllis O.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great!
    Maya S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I would recommend Dr. Franson to anyone with a foot/ankle problem. He is attentive, and truly concerned about his patients. He is friendly and professional and will supply different options and treatments to suit your particular circumstance. He takes time to listen to your questions and concerns and I never feel like he’s rushed to see the next patient. His office staff is also attentive and friendly. I’ve never had to wait more than 5 minutes for my appointment, which is a rarity these days. He is the only foot doctor I will go to.
    Teresa B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The appointment went well, no problems.
    Gary S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great office. Very good service. Very much enjoy whole staff. Recommend often
    Lisa O.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Good
    Robert K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great experience overall. Staff is friendly and efficient. Took great care of my son.
    Finn F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Doctor and staff take the time to listen to your concerns, and explain everything they plan on doing “to get you back on your feet”.... I am usually the last appointment for the day, but they never rush me out the door.
    Michael J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    As always I am treated very well by Dr. Franson and his staff; from the desk clerks on up.

    Everyone is so pleasant, kind, and caring.
    Truly a blessing from God. Amen.

    I will always recommend Dr. Franson to others.
    Pamella R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    First time going to an orthopedic. It was a great experience. Felt like all of my questions were addressed and we weren’t kept waiting long.
    Sawyer E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great care and customer service
    Mark S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very happy
    Susan G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    very professional and friendly. did not worry about anything.
    Russell H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I love EVERYTHING about my experience IN the Valencia office.

    The concern is when I call for an appointment, I am not greeted or treated with the same kindness, professionalism and care that I receive from the Valencia office. I have, on more than a few occasions, called to make an appointment or ask a question and it feels like I am bothering the person on the phone and she is just short or maybe not.. of being rude. CONSISTENTLY. I wish the calls were answered by the office like they used to be. I would HATE for anyone to think the person answering the phone is located at such a wonderful place. If one doesn't like to answer the phone, maybe they shouldn't? I am afraid it will lose patients and wouldn't be surprised if it already has.
    Melissa M.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    After my first visit I had a lot of problems with my toe which was trimmed , it took a lot of time to heal. I was on a trip and couldn't wear shoes very well. Since then I have had orthotic's made and they are working fine you even made a second pair to get them right. I am 81 yrs old and have several issues and need better explanations of ways to resolve them.
    Sally D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was a great experience. My ankle healed quickly.
    Kimberly R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I didn't have contact with Dr. Franson on my last visit. I only had to pick up my orthotics, which were being redone because of wear.
    Mark G.
  • Google
    University Foot and Ankle Institute
    5.0
    At the age of 73, I had been having pain and swelling in my right foot for 3 months. It was badly deformed from a bunion which pressed on a joint in the top of my foot. Dr. Franson's confidence and prognosis for recovery helped me believe I COULD HAVE A NORMAL LOOKING & FUNCTIONING FOOT even at my age. After 2 hours of surgery and 50 stitches, I have reached that perfection. Four months after surgery, I am able to use Elyptical FOR 20 MINUTES FOLLOWED BY 40 MINUTES OF walking on Treadmill (60 MINUTES STRAIGHT). Thank you UNIVERSITY FOOT & ANKLE INSTITUTE for the miracle of a beautiful looking and functioning foot.Karen Neel-Welling
    BRENT W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson and everyone there is great always willing to help with anything couldn’t ask for a better crew
    Rudy A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Have been going to Dr. Franson & I am always confident with his treatment & care for my feet issues. Have recommended him to others.
    Andre S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    We absolutely love dr. Franzen and Jennifer
    Cameron B.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    We enjoyed our first office visit and were appreciative of the doctor's willingness to allow us (parents) to Facetime during the second one since we could not be present.
    Daniel S.
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