Dr. Justin Franson, DPM Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

2014 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    4.0
    I asked for a copy of my x-rays for each appointment (4). I have an authorization form on file. On my last visit I spoke with Gissella who informed me that I need to fill out a new form for a new request. That is not what I had been told by the main office and front desk. Gissella statement was that it may be the standard for the office but not for her. She has quite an attitude about all of this and in my opinion is inappropriate. Additionally I was told that the xrays could be sent via email. Once again Gissella said that it is not true.
    Susan W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I don’t like that I cannot call the Valencia office
    Lisa V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    it is scary when you fear you may have broken a part of your body and Dr. Fransen's staff helped and I am now healing.

    Thank you,
    Marsha Center
    Marsha C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I love this place. Best people ever.
    Kevin A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very friendly and professional.
    George B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Positive experience! Everyone is very nice here!
    Michele W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Not now
    Albert K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    it is all good
    Virginia A.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I appreciate the professionalism. Everyone is pleasant and helpful.
    Catherine C.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    I do not like having to speak with someone in Santa Monica to make an appt. I think it would be helpful to have a telephone number for the Valencia office to make an appt.
    Mary P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love the office! Everyone is so kind and helpful and Dr. Franson is very thorough. Very pleased with this office.
    Michelle H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great care by Dr Franson and Suzanne Hawson and the hardworking support staff. I am up and walking again and I thank them all.
    Kathleen P.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    You guys were excellent
    Yolanda O.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson and the staff is always professional and compassionate.
    Dawn S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Your office staff is very friendly. Dr Franson is incredible and his advise was solutions gave be awesome results. One comment: I was waiting for more than 45 minutes past my appointment time. Perhaps take a look at that. Regardless I was Still very impressed with your organization. Thanks
    Ann K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Rhodes was excellent- put us at ease as parents and was very honest and thorough through every step of the surgery!
    William Y.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Fast service. Great staff. Best experience I’ve had.
    Matthew S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I received excellent care at the University Foot and Ankle Institute.
    Tracy G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Favorite doctor office ever
    Cynthia N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Short wait time, friendly staff and excellent care by Dr. Fransen
    Madeline J.
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