Dr. Justin Franson, DPM, Podiatrist Patient Reviews

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

3,834 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good doctor, friendly staff, nice office.
    Raymond B.
  • Yelp
    University Foot and Ankle Institute
    5.0
    Our family loves Dr. Franson and his staff. We are always well taken care of and his vast knowledge makes us very comfortable with his suggestions and recommendations. In addition, the scooter he designed which my son, Arrden (15 yoa) used for his broken foot, is absolutely incredible!!
    Wendy G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very kind and caring Doctor and staff.
    I highly recommend.
    Margaret J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff is friendly and courteous. The wait time is short and they are very accommodating as they try to fit you in to get you an appointment.
    Susan S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone there is so friendly and professional.
    Michelle H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    great service!
    Susmitha N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I’m still waiting for insurance payments for physical therapy that I had in February from a December surgery. I also need more visits approved and I cannot request them, only UFAI can. I don’t know if the problem lies with UFAI or the insurance company but I’ve called both to no avail. Insurance states that I’ve used up my visits since I also had shoulder surgery but they tell me that it’s easy to get more; the medical facility just needs to request them with a letter of medical necessity. Then they will also pay the back visits. I’ve gotten no feedback from either as to where the hang up is. I’m afraid now that since it’s been so long that they’ll deny more visits and won’t pay the ones I owe.
    Sharon O.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    oh, I had a broken little toe, but it was not notice until the second x-rays,

    (very nice people)
    Robert Z.
  • Google
    University Foot and Ankle Institute
    5.0
    Dr. Franson is great. Physical Therapist Suzanne is great as well, and all the staff. Always satisfied when I go here for treatment. Have been for several different reasons. Highly recommend.
    Tracey T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thank you Dr.Franson
    Jennifer T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Hello,

    I've been inquiring about a billing issue since January. I've spoken to someone six times regarding this issue, (three times in the office and three times with your billing department.), with no resolve. Your billing office could use some help.

    Otherwise, the care has been great.

    Thank you,
    Marie Longworth
    Marie L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love your entire office!
    Jean J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good place
    Rudy A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr and staff are attentive and knowledgeable. Very happy we chose ufai.
    Ron S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is the best! Puts you at ease and is very caring.
    Ernest W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is great. The PT staff is great as well. Love this office!!
    Tracey T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Incredible staff. genuine. Very caring. Dr Franson is knowledgeable, awesome
    Shannon S.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    The waiting time to see the doctor was minimal.
    William F.
  • Google
    University Foot and Ankle Institute
    5.0
    Dr. Franson is a great podiatrist and doctor. The office is super friendly they always have just the right treatment for what I need. I highly recommend this practice our whole family has been coming here and had nothing but good results.
    C M.
  • Google
    University Foot and Ankle Institute
    5.0
    The staff is friendly and helpful. Dr. Franson is very thoughtful, easy to talk to and he truly cares about his patients.
    Mirna Z.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My heel pain is back but not quite as intense as before. I don't want to get another Cortisone shot though, as the shot was much more painful than the heel pain. I'd rather live limping than go through that again. If my heel gets progressively worse I'll give the doctor a call.

    Teresa (Terri) Bradbury
    Teresa B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thanks for everything......
    Shirley B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have been very happy with the doctor and his staff!
    Michele W.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Dr. Franson is very professional and thorough in my care.
    Susan L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    WAS WILLING TO HELP ME WHEN I DIDN'T EVEN HAVE AN APPOINTMENT. VERY GRATEFUL!
    Will H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everything went well. My toe problem was solved.
    Susan F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr.Franson is amazing. I drive an hour and a half just to see him. His staff are awsome as well. Lexi emailed me the info i needed right away and the front desk staff are always friendly.
    Edgar M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great customer/patient service!
    Davis W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Lexie (Alexis) carried on a great conversation while taking care of my toes. Her ministrations were careful, yet quick. Where Dr. Fransom was quick and efficient, Lexie was efficient and pleasant. The conversation was steady and distracting. Both are highly recommended, and, I will return!
    Douglas B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff is friendly and helpful. Dr. Franson is very thoughtful, easy to talk to and he truly cares about his patients.
    Mirna Z.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    all went well!
    Nancy D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson answered every question i had and discussed options i have to better my situation. Lexi did the plaster mold of my feet for my new orthodics and is very knowledgable and answered questions i had too. Although i had a couple more questions for her. Also, the Xray machine was down but someone on the staff fixed it and got it running so that i was able to get the xrays of my left foot which were very important to visually see more problems i have in my foot. Dr Franson and i discussed future options i have to improve some of the issues with my feet. I was very pleased with everyone in that office and i am happy with the information and help i received.
    John H.
  • Google
    University Foot and Ankle Institute
    5.0
    Dr. Franson is a wonderful doctor-professional, friendly and we'll educated in his speciality! I highly recommend him.
    laurie K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Have recommended a number of people to Dr. Fransons office,and they are just as happy as I am with Dr Franson and his staff.Will continue to use him and also recommend him.
    Jan D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is a wonderful doctor-professional, friendly and well educated in his speciality!
    Laurie K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The office is very busy. I feel like he could have talked to me a bit more about trying to relieve my foot pain.
    Laura D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The whole team at UFAI works together smoothly in a knowledgeable and compassionate fashion. They should be proud.
    Susan P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone was very nice. I was seen promptly. Dr Franson was explained everything very well, discussed options and was very gentle
    Sharon K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very professional office. Would recommend to my friends and family.
    Robin B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Orthodox working well.
    Lisa W.
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