Dr. Justin Franson, DPM Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

2152 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have been coming here for about 2 years now and I always feel very welcome whenever I go to the office. Everyone is always so helpful and always make sure I'm taken care of. In addition, Dr. Franson is great! He always explains everything to me and lets me know of the different options I have.
    Jessica G.
  • Google
    University Foot and Ankle Institute
    5.0
    Friendly service every time I visit. Dr Fransen is thorough and on time with his appointments which is a blessing since other MD offices I have had to wait for 3 hour or more. It is a pleasure to patronize his office. I crushed my toes in a freaky home accident and I am being treated by Dr Fransen which is not my first office visit. It was good to know him and I felt comfortable because I had established a connection with his practice before the accident. He has been treating my mom 95 yrs old for 3 years now and we both see him regularly.
    Marsha C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love everyone in that office. And I love that they are on time!
    Cheralyn G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The care that I’ve received from Dr. Franson and his staffs, that includes the therapy department ... is one of the best I’ve gotten. They’ve helped me go back to walking normally again after my left bunionectomy. One caring and dedicated team ... and Doctor Franson .... he’s just amazingly great and wonderful.
    Regina C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very well run office. Never kept waiting to see the doctor for more than a few minutes. I appreciate that.
    Linda J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson and all of his staff go way beyond there job title to take excellent care of their patients.
    Thank You
    Paula R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great office. Very well-run.
    Jennifer Z.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff and the doctor are amazing.
    Douglas C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was very pleased with the dr snd staff
    Laurie R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Frandsen and the staff are welcoming, personable and highly capable. I received excellent care.
    Marilyn M.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    I asked for a copy of my x-rays for each appointment (4). I have an authorization form on file. On my last visit I spoke with Gissella who informed me that I need to fill out a new form for a new request. That is not what I had been told by the main office and front desk. Gissella statement was that it may be the standard for the office but not for her. She has quite an attitude about all of this and in my opinion is inappropriate. Additionally I was told that the xrays could be sent via email. Once again Gissella said that it is not true.
    Susan W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I don’t like that I cannot call the Valencia office
    Lisa V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    it is scary when you fear you may have broken a part of your body and Dr. Fransen's staff helped and I am now healing.

    Thank you,
    Marsha Center
    Marsha C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I love this place. Best people ever.
    Kevin A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very friendly and professional.
    George B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Positive experience! Everyone is very nice here!
    Michele W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Not now
    Albert K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    it is all good
    Virginia A.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I appreciate the professionalism. Everyone is pleasant and helpful.
    Catherine C.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    I do not like having to speak with someone in Santa Monica to make an appt. I think it would be helpful to have a telephone number for the Valencia office to make an appt.
    Mary P.
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