Dr. Justin Franson, DPM Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

2014 Total 1st Party Reviews
4.9 out of 5 Stars
  • Yelp
    University Foot and Ankle Institute
    5.0
    Saw Dr. Franson for an issue with my foot. He was patient and took his time to explain everything. Would definitely recommend.
    Eric M.
  • Yelp
    University Foot and Ankle Institute
    5.0
    I can't say enough nice things about Dr. Franson and his staff. If you need care this is the place to go. He put me back together after an injury and has been caring and compassionate with every visit to this office. You never feel rushed like he doesn't have time for your questions no matter how silly and you never have to wait forever in a waiting room to be seen. That shows that they respect your time. Awesome in every way possible.
    Michelle P.
  • Google
    University Foot and Ankle Institute
    5.0
    He's an amazing doctor. Friendly and very excellent when it comes to diagnosing and doing procedures. I definitely recommend going to Dr. Franson.
    Caitlin T.
  • Yelp
    University Foot and Ankle Institute
    5.0
    Dr. Franson continues to be the best. Their office and staff are great and he is always gentle with injections, etc. Love it here! My husband is a patient too and has had nothing but good results with his surgery. Dr. Franson got rid of his plantar fasciitis. Yaay.
    C M.
  • Yelp
    University Foot and Ankle Institute
    5.0
    I was really impressed with this medical office. Recently my 89 year old grandmother moved in with me from out of state. I found this office on Yelp and made an appointment since the reviews were so good. Front office woman was welcoming, all the nurses and staff were friendly and helpful. We saw Dr. Franson and he was wonderful, had great bedside manner. He was able to give my grandma the answers she's been waiting for. We were so satisfied with the appointment and getting answers for some of her conditions that other doctors were never able to give her.
    Lydia H.
  • Yelp
    University Foot and Ankle Institute
    5.0
    I've been seeing Dr Franson for about eight years now best foot doctor awesome staff I trust Dr Franson 100% since I've been going my feet have been a lot better when I have a flare up  I make an appointment I see Dr Franson and he takes care of it I recommend Dr Franson and his staff for everyone.
    David C.
  • Yelp
    University Foot and Ankle Institute
    5.0
    Was referred to them by my Doctor for an issue with my foot.

    The office is neat and modern and the bedside manners of the doctors is exceptional. You know those doctors' offices that make you feel like you are bothering them by showing up? This isn't one of them.

    Everyone was friendly and nice. There was almost no wait time. Dr. Justin Franson was the physician who treated me. I have nothing but good things to say about how he conducted himself and genuinely cared for my well being.  

    I hope they don't take offense if I say I don't want to seem them on a regular basis, but I know where I will go if I have any issues relating to feet, ankles, etc.
    Steve B.
  • Google
    University Foot and Ankle Institute
    5.0
    The greatest Doctor!! After suffering for nearly a year with foot problems, Dr. Franson and his team were able to successfully Diagnose and treat a tear in my Achilles, I am happy to say I am on the road to recovery. Great Staff, Great Physical Therapists!
    Catherine L.
  • Google
    University Foot and Ankle Institute
    5.0
    I had a partial tear of my achilles tendon, with several complications that made it a very non-standard and confusing issue. Dr. Franson approached the issue like a detective, clearly explaining to me the issues and options the entire time so I knew what was going on. He was also very patient when I had tons of questions. I'd absolutely recommend him for achilles or any foot/ankle issue. The PRP procedure helped a lot with the severe pain, tears, swelling, inflamation, etc. that I had at the very bottom of the achilles at the attachment all around both sides, where it is very thin with low blood flow, after it was not healing on it's own even with complete rest on crutches for months. I'd definitely recommend this procedure also if the doctor suggests it.I also saw Suzanne Hawson for Physical Therapy. Her expertise with runners and triathletes was invaluable. She understands that I don't just want to get back to walking and moderate activity. I won't be satisfied until I can actually run again, and neither will she. I feel very comfortable that she actually understand and empathizes with exactly what I'm going through. I've seen many PTs throughout my life for all sorts of injuries, and none of them come close to her level of knowledge and expertise, especially regarding the particular therapy needs of athletes, and I can tell that she'd also be very good to help people with less intense goals.And everyone in the office is very friendly and nice to talk to.
    Brian R.
  • Yelp
    University Foot and Ankle Institute
    5.0
    The greatest Doctor!! After suffering for nearly a year with foot problems, Dr. Franson and his team were able to successfully Diagnose and treat a tear in my Achilles,   I am happy to say I am on the road to recovery. Great Staff,
    Catherine L.
  • Yelp
    University Foot and Ankle Institute
    5.0
    I had been to another podiatrist for plantar fasciitis and it went of for a year with no relief and painful continuous injections of cortisone.  Finally I was recommended to Dr. Franson and he perform a minimally evasive new surgical procedure that had me pain free and fully functional after just three weeks.  I have been going back for my check up and orthodic replacements now for 5 years and would not go anywhere else.
    Gabe T.
  • Yelp
    University Foot and Ankle Institute
    5.0
    Dr Franson is amazing!!!!!! I had my surgery about a year ago on my left ankle. I waited this just because I want to see if I would heal %100. My left ankle is better than my right ankle. Dr. Franson does work of wonder. I wouldn't recommend anyone else. Plus the whole staff took amazing care of me, from the front desk to the nurse on staff on the way down to the IT guy. You want your foot to be taken care of by the best go see Dr. Franson.
    Sev A.
  • Yelp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is a great doctor! I wish all doctors were more like him. When discussing a treatment plan he makes it a discussion and really makes me feel like I am in control of my care. This is a very nice change compared to other doctors who just say "we are going to schedule a procedure" with no discussion first. The staff are very friendly and personable as well.

    The physical therapy department is also wonderful! They really focus on the rehabilitation aspect of the therapy. Although they are working in a foot and ankle institute they do therapy on all parts of the body. They have early morning hours to accommodate people before work which is very helpful.
    Rhonda E.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    Everyone at this group is awesome!!
    Helena O.
  • Yelp
    University Foot and Ankle Institute
    5.0
    I have been seeing Dr. Franson and Dr. Yau for more than a year for different problems.  The most recent occurred on the Saturday of Labor Day weekend.  I fell at home and broke my ankle.  ON Monday (Labor Day), evening, I contacted the answering service at the office phone number.  I was immediately connected with Dr. Franson.  He was very concerned about my injury and immediately made a work in apt for the next day and proceeded to set up everything needed for my surgery the following day.  I informed him that I was scheduled to leave for vacation the next day (Thursday), however due to the extent of the injury, my flight was postponed to Saturday with Dr. Fransons ok.  He put me in a boot with the absolute promise of "no weight baring" during the week of vacation, set me up with a knee scooter and printed a letter to the TSA explaining my need for Ice packs on the plane.  Upon my return from vacation, Dr. Franson enthusiastically  inquired about my vacation and if everything and gone okay.   He and his entire staff have been absolutely wonderful.  From Michelle at the front desk to Gisela (just love this girl to pieces) in Xray to Sabrina setting up the surgery, I KNOW I'm in good hands.  I will continue to visit this office and HIGHLY RECOMMEND to everyone I know.

    My daughter will be having ankle surgery with Dr. Yau in  a couple of weeks.  I didn't hesitate to suggest she visit this office when she started experiencing problems.  The staff has worked with us to make our appointments together as we live about an hour away.
    Joan A.
  • Yelp
    University Foot and Ankle Institute
    5.0
    I decided to make an appt. here after reading the Yelp reviews after I was unsatisfied with my local podiatrist. I have had nothing but a great experience here. My first visit I felt like they really took care of me. Knowing I live 2 hrs. away, they ensured I got everything I needed before I left town. They put me in an aircast boot for my injury, arranged for knee walker, molded my feet for orthotics, filled out my paperwork for my handicap placard and let me I could take care of that at the AAA office less than a mile away. I didn't have to wait long at all to be seen and Dr. Franson and his staff were super attentive.  I've been back two other times and appreciate Dr. Franson's patience and caring attitude.
    Diana S.
  • Yelp
    University Foot and Ankle Institute
    5.0
    Dr. Franson and his staff are awesome. He's real patient and thorough. Excellent bedside manner. Really cares and listens to everything you say. Super nice and very professional. Simply the best!
    Oscar D.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    This is by far the best doctor/doctors office experience I've ever had!
    Theresa M.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    Would not go anywhere else.
    Stacy B.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    We love Dr. Franson & staff!
    Michael M.
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