Dr. Justin Franson, DPM, Podiatrist Patient Reviews

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

3,856 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson is great. He does a great job and really cares about his patients. He spends time to listen and answer questions and is so nice. The staff are really amazing too. They all have such good energy and took care of my disability paperwork for me. They are so thorough and helpful. I love how efficient the office runs. I never have to wait too long to be seen. I love that I am in and out and all of my needs are taken care so quickly. They are such an effective, well oiled machine in that office. I would definitely recommend this office and my doctor.
    Wendy N.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I saw doctor on a Monday and was told his staff would get back to me by end of week regarding surgery and insurance coverage. Didn’t hear from anyone so went into office that Friday around 4 pm. Was told surgery scheduler still had to process my information and I should hear from them by end of day the coming Monday. Waited until Wednesday and still hadn’t heard from anyone so went into office again around 4 pm. Was told surgery scheduled had to clarify some things with doctor and would hear from them on Friday. Still didn’t hear from anyone by 4 pm so went into office again and was able to speak with surgery scheduler. Know everyone is busy but i shouldn’t have to drive the process. Other than that, my experience has been very positive.
    Wenda W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Justin Franson is awesome. I'm so happy to be a patient of his. I can't thank him enough.
    Toni L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    No issues
    Robin R.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I have always been pleased with Dr Franson and the entire staff at the Valencia office. They are always attentive, professional and very helpful.

    Ive never had to wait for an appointment with Dr Franson, he has always been on time for appointments and for surgeries which is so rare these days.

    Ive never received any surprise billing after an office visit, surgery, or physical therapy. They always know up front what my insurance is going to pay and what I will be responsible for.

    Its exactly what you would want from every doctor and their staff.
    Lorraine H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    So far it’s been great!
    Vicki C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was well informed
    Sharyn V.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    It was a positive experience
    Michaela H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Pleased.
    Ruben G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always friendly, professional, precise. Dr Franson always listens to my concerns. Thank you.
    Sylvia N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great care!
    Joyce B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Fast response with insurance issues greatly appreciated
    Debra K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great thank you!
    Carmen A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Appropriate amount of time with patient. Good communication
    Gary K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Loved the doctor. Very nice and approachable.
    Arely P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Cory M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson and his staff are very skilled and friendly. Every visit has been a good experience!
    Lella D.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Very professional, no wait time. Clean & welcoming.
    Jacqueline A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone working there is friendly and caring. I highly recommend Dr. Franson .
    Marian N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I had a wonderful experience. Explained everything in detail n answered all my questions.
    Theresa C.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    The first time I called, I was told your office did not accept UHC-the PPO plan I have. I called UHC who told me that I was covered and called back your office to inform them. I lost about a week with appt scheduling.
    Cathy F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I felt taken care of.
    Christopher J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great!
    Christopher K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always look Forward to having Dr. Franson trim my Toe Nails.
    Thomas M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    They show they care.
    Sandra C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is one of if not THE BEST
    FOOT DOCTORS⭐️⭐️⭐️⭐️⭐️
    He is one of the most proficient Doctors my daughter Hannah, and I have ever had the privilege of being treated by.
    Dr. Franson wears his heart on his sleeve when he treats you...and his soul in his smile♥️
    There is no one like him. He is the best
    Joanne Woodard
    Joanne W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Michelle M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone was so kind and knowledgeable. Loved the way they explained everything to me.
    Ilene G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I am very impressed in a positive way.
    Mary D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Wonderful, caring staff.
    Kimberly B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Friendly staff at front desk. All around, care was great! Will return!
    Elyse T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very curtious, fast, pleasant.
    Rita R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone has always been great to me!! I highly recommend doctor Franson!!
    Bruce L.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    It was great care
    Monica C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Caryn M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great team!
    Maria S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Well taken care of
    Gregory W.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Bought non custom orthotics and asked would they fit in my regular sized heels. They told me yes but that’s not the case will try to send back
    Susan H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson was very thorough after seeing the xrays he was prescribing the use of a boot for 4 weeks but when I let him know how inconvenient it would be .. he said based on the timing of the initial injury and coming to see him that I might have success by just wearing the lace up ankle brace. I really appreciate him listening to my concerns both before diagnosis and post!!
    Kim W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It's nice to see smiles throughout the office. It's always nice when they greet you know you by name.
    Thomas A.
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