Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

2812 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I really like Dr. Jafary a lot. He is very patient and talks you through your health care problems I would recommend him very highly
    Gene Palic
    Eugene P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    No complaints. Everything has been excellent.
    Esther A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was a great experience. It had been 8 years between visits and the doctor was friendly and helpful, as was the staff.
    Gary D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great care!
    George C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Ralph P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good visit, Dr Franzen spent time and answered all my questions
    Joan D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great staff everybody professional
    Daniel I.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I had a good experience with all the staff.
    Pamela W.
  • Yelp
    University Foot and Ankle Institute
    5.0
    Dr. Jafary is awesome! I came in with badly ingrown toenails that I have had for years. I recently learned that not everyone has ingrown nails that make it hurt to wear shoes or walk (here I was thinking, that I was a wimp for wanting to see a Dr for my toenails).

    Dr. Jafary took all the time needed to lay out my options for treatment, both short and long term. He explained to me the various factors that influenced why I have them, and how treatment would pan out for me. I felt like I was able to make an educated decision for myself. He was kind, gentle, and totally concerned with my well being. His bedside manner is lovely, and I would return to him in a heartbeat for future visits.

    Final score... I have only positive things to say about the entire staff that I interacted with at University Foot and Ankle Institute. Without hesitation, I would recommend this practice.
    Cassie W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good experience
    Janine F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Doctor Franson is a genius as a doctor, but even more he is concerned with your personal needs. He listens ,gives great advise with honest facts and medical evidence .I was being treated by him for a bone infection brought on by another disease that I have. Also was having some other medical issues. Because of his intelligence he ran several test pertaining to my infection.If it had not been for him ,my discovery of cancer would have not been clearly diagnosed.He was also able to recommend a surgeon for my cancer surgery after a prior surgeon told me I would not survive the surgery. I was in tears when he took the time out of his heavy schedule to listen to me and pass on a phone number if I wanted to call. Because of him I am still alive and starting my radiation therapy.Thank god for sending me to him. He is more than a ten rating and beyond.
    Lana S.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    It was a good experience.
    Jeffrey L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff at the Valencia UFAI is beyond helpful. They are always very accommodating, cheerful, knowledgeable and friendly. I truly adore them all. A Huge shoutout to all of them.

    Dr Franson is most likely the finest physician I have ever had in my life! He never, ever makes me feel rushed or unimportant. He always listens to my complaints as though it’s the first time he has ever heard of them. He is my champion and staunchest advocate to try to get to the root of my many problems. I have proven to be a somewhat complicated case requiring several surgeries. I have only had his full attention and concerns regarding my situation. I would never consider seeing any other doctor for my foot and ankle pains. Dr Franson is my ride or die doctor as far as my foot goes! I highly recommend him.

    Thank you, Dr Franson, from the bottom of my foot and 3/4 of the way up to my heart to further up still, to my brain!
    Viki M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Can not say enough wonderful things about this office.
    Kailey B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Professional and Courteous staff. Dr Franson is awesome. Just received my orthotics. They are great quality. Top notch.
    Eric C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have been very pleased with Dr. Franzen. This was my son's second foot operation with him and it was nothing but a great experience. I highly recommend Dr. Franzen to all my friends and family.
    Cameron B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great Dr Jafary was very knowledgeable, made me feel very comfortable and took care of my issue, he is Great!
    Warren M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always caring team!
    Jung Y.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellant
    Lynne W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always feel comfortable coming in to see the doctors and staff. Everyone is always friendly and makes sure that I am comfortable.
    Garrett M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    DR FRANSON IS A CARING, MAGNIFICENT INDIVIDUAL AS WELL AS AN OUTSTANDING SURGEON
    Mark H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great care. Professional and friendly.
    Marjorie V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great!
    JESSICA Q.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone is so nice. The appointments are always great!
    Melissa T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Nancy T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Loved the Doctor
    Tyler Y.
  • Google
    University Foot and Ankle Institute
    5.0
    I have had a great experience with Dr Franson, he is such a nice person, very caring, very knowledgeable, and highly experienced. The entire staff are amazing. so caring and attentive in every way. You always feel welcomed. I would highly recommend him if you need a podiatrist.
    Theresa H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Was a great experience and should have gone to see the dr sooner then later. Best of all my pain has lessened
    John S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    As always Dr Franson and his staff are #1 with me.
    They make me feel comfortable and confident that I am getting the best care available.
    I wouldn't go anywhere else for my foot and ankle care
    Minda P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love Dr. Franson and staff
    Margarita V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is amazing. We wouldn't see anyone else!
    Isabella E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great!
    Mimi H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always good
    Mary T.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    It was a good experience. Everyone is very nice. I really liked the doctor.

    My only "complaint" is that I was told the orthotics would take 2 to 3 weeks and it took 5+ weeks. I lived 50 years without them so it's not like I could not wait a bit longer. In fact - my schedule has not allowed me to get them yet. But the time prediction could be a bit more accurate. This was an issue with my daughter's orthotics as well -- and she did need them in the time frame that was promised. So out of a sample size of two the prediction time was off by multiple weeks 100% of the time.

    That all said. I am looking forward to years of good feet health and will not only come back but will suggest to my neighbors and friends.
    Robert P.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    I am not a really good patient as I have quite a bit of anxiety when it comes to doctors and definitely surgery. All of the personnel that handled my treatment were explained everything in a professional manner while still having a compassionate and caring attitude
    Joanne W.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Very happy with this facility. I feel I am in good hands here.
    Michele W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson is an excellent doctor, and his staff are great. His bedside manner is excellent. I always look forward to seeing him. You can trust in his experience he is extremely talented, passionate and knowledgeable about his work. I choose him as my doctor because he is humble, very caring , genuine and really spend his time on you and he is willing to answer all your questions. I would highly recommend him to anybody. I’m so grateful that he is my doctor. Thank you Dr Franson and your amazing staff.
    Theresa M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great people to work with
    David L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I appreciate getting seen quickly .
    Lisa H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Really was happy with appt and office staff!
    Lori F.
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