Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

4,988 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    A good experience from initial contact to continuous treatment
    John C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    An Amazing Staff!!
    Tracy L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good experience, everyone was very nice to friendly
    Yousif O.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Jafary showed his care for his patients as always!!
    Jung Y.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    On our appointments, we discuss our concerns. We are fully understand they are addressed properly.
    Richard R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Kevin F.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Good
    Lois A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My experience was great!
    Anthony L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    You always take the time to be friendly, caring and compassionate.
    You LISTEN to what I have to say about why I’m there.
    Marianne W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent
    Gursharan B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great experience from start to finish.
    Hook V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Clean, efficient, and helpful. Dr Jafary and staff were great!
    Leland W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great experience
    Margaret B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I thought Dr. Branson was very thorough and communicated well what his diagnosis was and was able to treat it right on the spot
    John R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always a Great Experience, Have Recommended a few Friends to You.
    Thomas M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Cared for
    Nantawan T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was really pleased and happy with Dr. Franson and his staff. Thank you all for taking care of me.
    Mojgan T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great and thoughtful
    Steven M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good care and concern
    Robert F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    They are always great. Love the staff and Dr Franson.
    Kristin D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great!
    Walter N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Sohail T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent experience! You guys are awesome thank you .
    Rylan C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very positive. The staff is nice as the doctor is as well.
    Lori B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson always does a good job!
    Patsy C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent competent care!!!
    Marilyn M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    You are great! Always pleasant. Easy to get an appointment
    Heather T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great.
    Matthew H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson is very caring and outstanding !
    Jairaju G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson and his staff did an outstanding job caring for me. He is Informative and compassionate. He is willing to explore a variety of options to tackle my unusual foot problems. I’m grateful that he applies book knowledge and creativity to find solutions. I am beyond appreciative of their help throughout the years. I have recommended his services to many of my family ands friends.
    Julie F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always feel comfortable in the office environment
    Larry S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have always received great care at UFAI
    Daniel S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I never have any problems !! :) My only problem is getting these surveys!
    Lawrence M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    good
    Constance M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always a great experience and I trust this office where my feet are concerned and they are planted right here for the foreseeable future
    Sheri E.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    My experience with Dr. Frandson and his staff has always been extremely positive.
    Anna E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I arrived on time and was soon taken to the examination room, after the staff followed health protocol, taking my temperature.
    When Dr. Franson came into the room, he was his usual friendly self. He treated my feet and I was on my way.
    This office is very clean and I feel safe there, as Covid protocol is being followed in all areas. Even before Covid, this office was very clean.
    Checkout was a breeze, as I made my next appointment.
    The entire staff is friendly and professional.
    Carol B.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Staff members including Dr.
    Franson were very accommodating and friendly.
    Julius Y.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The care/attention I received was excellent. I would recommend this location. The only area of improvement is that when I call, I tend to get routed to a central call center and then I have to leave a message for the Valencia location...I am not sure if this is normal.
    Henry S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Overall great experience here. The office staff were great and accommodating. Dr. Franson was awesome and right to the point and got business done. Very happy with the service here.
    Daniel C.
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