Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

5,031 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My experience with Dr. Franson and his staff has always been very professional and personable on every appointment that I've had in the past. I would recommend Dr. Franson to family and friends for foot care.
    John B.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Overall I had a very good experience with your staff.
    Joseph S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson is one of my favorite Drs!!
    Frederick G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good experience doctor was very helpful staff was great
    Gary M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It would be extremely hard to find a better doctor, doctors office or staff that take care of you at doctor Franson's office. He has all of the top of line equipment including an X-ray tech and machine. Everything is done in-house so there's know reason to go anywhere else.
    Thomas A.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Very good
    Dennis K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone in the office is very helpful. All my questions were answered.
    Deidre V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    great
    Bruce H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I always feel like I am the only patient there. Their attention and focus is on me when I am being treated. The staff is always polite and very helpful. They anticipate the help I will need so I don't have to ask to do this or that. They explain all the medical treatments and terms in a way that a layperson can understand and their demeanor always let me know that they are caring and that there is a concern for me ....if only while I am there...which is fine. I feel very confident that whatever Dr. Franson suggests or recommends in the way of treatment or therapy is in my best interest. He is always sensitive to my sesitivities, and allows enough time that I don't feel rushed or that any corners are cut. He answers all my questions completely and with a comprehensive knowledge of the injury to my foot and legs. He has had innovative solutions and methods that have proved to be effective in resolving to a certain extent, my malady. I would recommend Dr. Franson to any of my friends that had need of his expertise.
    Joi D.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    All went quick and easy
    Joan D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The wait time was great! Was in and out
    Everyone was so nice and felt comfortable
    Brittany E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The doctor explains everything, very kind considerate for his patient that’s me, thank you very much
    Stuart A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent! Informative!
    George C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Going to your office is a pleasant experience.
    James O.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    i was happy to find out what happened to my foot and how to make it better.
    Alvaro S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    friendly staff; short wait; Dr was very responsive and helpful.
    Stuart K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great place, great people
    Jane F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent
    Kelly C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I’ve been dealing with Dr Franson and this office for some time now. It’s always been a positive experience. I have recommended numerous people to him, because of this.
    Eileen B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff is great! Very friendly and accommodating.
    Marie S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    good
    Eleanor S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love this office , my appointments are always on time and they are super efficient.
    Jordine C.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    It was an overall good experience
    Nelson G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was good
    Marc E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    LOVE Dr. Franson. He was attentive, listened to me, asked what I thought to be the appropriate questions for my ailment and got back to me in a timely manner.

    The staff in person was great. Mike especially. For some reason though, the person who answers the phone seemed snotty to me every time I called. The in person staff was so great though, that I couldn't tell who it was I had dealt with on the phone.
    Cathryn S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I felt that I was heard and well taken care of by Dr. Jafary! The staff was kind and helpful!
    Fred R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great. Very prompt and efficient office staff. Dr. Franson is wonderful.
    Cheralyn G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great staff and Dr. Jafary was very helpful and informative. I will return if I have any other issues.
    Cheryl R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The experience is wonderful at this office. I just love the Dr. I Have been there several times
    Alayna B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good, no complaints, would recommend them.
    Michael S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone was knowledgeable and courteous, and Dr Franson had an excellent bedside rapport with our 12-year-old athlete.
    Taylor S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was great!! He is awesome
    Paige M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent doctor, service and staff!
    Jeffrey L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The doctor took care of my issues. He and staff friendly and welcoming.
    Julie S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. was very caring! He explained everything so I could understand. He told me all my options and helped me with everything. He was amazing and his nurse was also amazing!
    Esperanza Villada Jaramillo
    Esperanza V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always a wonderful experience.
    Isaac Z.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great experience again
    Dean M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love dr Franson and his staff. Always great care
    Wendy H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good
    Roger F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good
    Denise O.
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