Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

5,031 Total 1st Party Reviews

4.9 out of 5 Stars

University Foot and Ankle Institute
5.0
Very confident
Ronald B.
University Foot and Ankle Institute
4.5
I felt that the office took precautions and put safety first. Dr Franson was very personable and made me feel taken care of
Tracie T.
University Foot and Ankle Institute
5.0
Dr. Franson is knowledgeable and professional and sees me promptly at my appointment time. He is an excellent surgeon.
Douglas L.
University Foot and Ankle Institute
5.0
Everything was great!
Kinsley W.
University Foot and Ankle Institute
5.0
Dr Franson was very communicative, shared the 3 options I had for surgery. Gave me instructions to follow for Pre opt necessities.
My visit was brief but to the point
Kevin G.
University Foot and Ankle Institute
4.5
Well managed, safe, friendly staff, understandable evaluations of what was going on, and really clear follow-up instructions for stretching and caring for the Plantar Fascitis issue that I'm dealing with.
Barbara I.
University Foot and Ankle Institute
5.0
I would never go anywhere else for my foot and ankle needs, I trust Dr Franson and his staff completely!
G. A.
University Foot and Ankle Institute
5.0
good
Brenda H.
University Foot and Ankle Institute
5.0
I received thorough care and Dr. Franson informed me of what was going on and he’s always so friendly and caring along with the rest of the staff.
Janis R.
University Foot and Ankle Institute
5.0
It was s great experience all around.
Deborah E.
University Foot and Ankle Institute
5.0
You all are great! Thank you so much for cutting my toenails--a last minute request!
Anita B.
University Foot and Ankle Institute
5.0
Excellent. Everything was answered of why I was there. Dr is excellent and staff.
Happy New Year!
Cindy N.
University Foot and Ankle Institute
5.0
Excellent... experienced and friendly staff and personnel. Very timely with my appointment. No waiting.
Sharon S.
University Foot and Ankle Institute
5.0
Great office, staff is great!
Would highly recommend this office!
Christine L.
University Foot and Ankle Institute
5.0
Dr. Franson and staff were able to get me in for an appointment quickly to deal with my heel pain.
The front office checked with my insurance benefits for orthotics and were able to apply my benefits before the end of the year.
Very much appreciated.
Blanca O.
University Foot and Ankle Institute
5.0
Great bedside manner. Related well to the patient.
Trevor R.
University Foot and Ankle Institute
5.0
Dr. Francis is wonderful doctor with a lot of patience and compassion for his patients and he is also a very kind person.
Marla N.
University Foot and Ankle Institute
4.5
It was great. I really appreciated having my situation thoroughly explained as well as my options.

I was also grateful for how quick the appointment was.
Christina D.
University Foot and Ankle Institute
5.0
Always professional and courteous
Gary K.
University Foot and Ankle Institute
5.0
GREAT
Mary B.

University Foot and Ankle Institute
5.0
Great service. Definitely returning if need treatment again
Edward A.
University Foot and Ankle Institute
5.0
It was excellent
Debra L.
University Foot and Ankle Institute
5.0
Staff is through. Dr. Franson insures you have all details and options.
Kimberly S.
University Foot and Ankle Institute
5.0
Very Professional and sincere from the administrative front desk team to the physician. Thank you
Avery W.
University Foot and Ankle Institute
4.5
Office staff is always extremely unfriendly, difficult to get info from, not interested in any customer service, It is disconcerting. Medical staff are and always have been great!
Teresa R.
University Foot and Ankle Institute
5.0
A few months after my plantar fasciitis diagnosis, I was referred to this office for a consult. After meeting with Dr. Jafary on a few occasions to treat the plantar fasciitis; I extremely grateful upon each visit and have began my journey to full recovery. Dr. Jafary goes above and beyond and I highly recommend this office to anyone experiencing any kind of foot related issue. Thank you Dr. Jafary and UFAI for all you have done for me.
Justin C.
University Foot and Ankle Institute
5.0
Good
Janet C.
University Foot and Ankle Institute
5.0
Dr. Jafary was excellent in his ability to put you at ease, lay out all options for patients and recommendations, and make himself available to his patients.
Sandra M.
University Foot and Ankle Institute
5.0
Good
Jonah G.
University Foot and Ankle Institute
5.0
I was hesitant to go to a new doctor, especially if I was going to need surgery, but I felt like I was in good hands.
Stephanie M.
University Foot and Ankle Institute
5.0
Dr. Jafary was excellent in his ability to put you at ease, lay out all options and recommendations, and make himself available to his patients.
Sandra M.
University Foot and Ankle Institute
5.0
Dr. Jafary was excellent in his ability to put you at ease, lay out all options and recommendations, and make himself available to his patients. I fractured my toe and went on Yelp to see who was good in my area. I completely based my contact with his office on Yelp reviews. I was not disappointed. Very thankful for pointing me in the right direction. He recommended I do bunion surgery while fixing my fractured toe and I had another procedure to help with plantar fasciitis pain that I didn't even know existed. I am using crutches as well as an awesome knee scooter "JustGo" his partner created, its a pretty impressive machine. Surgery 12/3/20, still healing, and I can see improvements every couple of days. Thank you Dr. Jafary!!!!
Sandra M.
University Foot and Ankle Institute
5.0
Good
Tsentao L.
University Foot and Ankle Institute
5.0
After seeing two other doctors, and still being in a lot of pain I found the Ankle and Foot doctor online. The doctor was thorough and kind. He requested the proper test, a MRI, to determine the cause of the pain and provided me a road to recovery.
Catherine N.
University Foot and Ankle Institute
5.0
Everyone is always great!
Theresa R.
University Foot and Ankle Institute
5.0
Dr. Franson was very informative and after receiving the physical therapy he recommended, I am doing well.
Rebecca W.
University Foot and Ankle Institute
5.0
Very good experience.
Aja A.
University Foot and Ankle Institute
5.0
The doctor explained things in a way that both my children and I could understand. He was very thorough and practical. I highly recommend!
Stacy B.
University Foot and Ankle Institute
5.0
My appointments are always very pleasant and quick.
Maryana V.
University Foot and Ankle Institute
5.0
Very professional and responsive staff. Greatly reduced a complex situation due to an injury occurring before a holiday to a manageable plan/outcome. Very happy with the support and care provided.
Jeffrey C.

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