Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

2812 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very happy with my care and service. Great doctors and team
    Mark S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I felt very comfortable. I felt heard and understood. I do think they could really help with my condition. However, my insurance does not cover this until a $3K deductible is met and unfortunately, I just can't afford. I would recommend this doctor to others.
    Lisa M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    They all made me very at ease.
    Susan G.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Suzanne T. Hawson, was personable, attentive, and knowledgeable. Great therapist, and very nice person. It’s rare to look forward to a medical appointment, but I find myself doing just that! Keep up the great work!
    Benjamin S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Grandson and his team are very empathetic and professional. I would highly recommend them!
    Michele M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I appreciate Dr. Franson and his staff for their ability to treat patients personally and they are willing to work with their patients schedule.
    Teresa J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson is great. I chose my insurance based on Dr Franson taking it.
    David F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Since the first time I came into the UFAI, I have been treated with care and compassion and would definitely recommend
    Barbara D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have been very satisfied with every visit, I especially like not having to wait for long periods to see the doctor. Best no wait time of any doctors I've been to. Keep up the good work. : )
    Gary S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great medical office. I appreciate the care and open dialogue about my situation.
    Patricia D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very satisfied with the experience.
    Eric H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Staff is courteous and very friendly. When they are in the room with you, you feel as if you are getting undivided attention.
    Marie S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love dr Franson and staff
    Cynthia N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great staff!!
    Linda R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great experience
    Fred S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was very pleased with my last visit..

    The service that was provided was excellent!!!!
    Robert G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson and his staff are truely amazing. Dr. Franson listened and was confident that I would recoup with the right treatment. I was recommended to Dr. Franson from a family member, and I plan to do the same with anyone else that needs a good foot doctor.
    Marcos B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    great place , would not go anywhere else
    George Z.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Coffee in the morning!
    Cornelius E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Nope
    Wendy H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Awesome!
    Matthew S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson and his office staff are incredible! I wouldn't go anywhere else!
    Ryan H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    nope
    Shelley O.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very prompt, explained everything, would recommend
    Kathleen S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    We love Dr. Franson. He was attentive and considered all options and then gave treat w t based off everything.
    Lacey P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent and sensitive attention!
    Martin W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I love Dr Franson and his staff it doesn’t get any better I have 11 specialists and he’s one of my faves
    Robin B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I would highly recommend this Doctor and office!
    Cynthia H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    very happy with entire staff
    Gabriel Y.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    No, thank you
    Laird W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent overall treatment I received from Dr. Franson and his staffs and the rehab group
    Regina C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    You guys are terrific and Dr. Franson is a great doctor!
    Richard T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff is very friendly, efficient, and gets a patent in fast to be seen
    Anita P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Satisfied
    Filomena P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I love Dr. Franson and all the staff at the Foot and Ankle Institute and I have recommended them to family and friends!
    Summer C.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Appreciate that they got me in to see the Dr fairly quickly
    Maxine F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love the staff and Dr. Franson
    Margarita V.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Good visit, will definitely recommend!
    Mylene D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thank you very much!!
    Fredrik H.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    To further solve my issue, Dr. Franson allowed me to go home and get my orthotics and come back and he would re-adjust while I wait and see if that would solve the problem I was having. Taking time out of his busy schedule to do this was commendable. There did seem to be an issue between the front desk communicating with the back office staff that I had returned though. But overall great service!
    Susan R.
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