Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

5,031 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Doctor was professional and friendly.
    Sherry G.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Fine
    Germaine J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Staff is always very friendly. Waiting room is clean chairs spaced to covid guide lines. as soon as there is a room and it has been cleaned they move you to wait to see the Dr.
    Thomas A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Office staff all friendly and knowledgeable. Very organized office.
    Joanne H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always on time
    Fred T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    First class. The Doctor was on time for every appointment and has Great bedside manor. Professional yet compassionate as well
    Michael B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    As always, Dr. Franson handled the situation with respect and consideration.
    Fred S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson is one of my favorite Drs! I always going to his appointments?
    Frederick G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    As always Dr Franson answered all of my questions. He has been professional
    Gail B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great experience with the Drs
    Georgina A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is great!
    He listens and explains what the problem is very well.
    He knew exactly what my problem was and took care of it!
    It healed very nicely.
    Kimberly H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I feel everyone was very accommodating and informative.
    Darla B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was told by another doctor that it would "heal on its own", but it didn't. Dr. Franson listened and worked with me. He gave me options I didn't know existed. Now, for the first time this year I feel like there is hope that I can walk (and hopefully run) without pain. The PT workers were also very caring and helped me a lot.
    Vicki V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My experience was great. Dr. Franson explained everything very clearly and I was able to get a less expensive medication.
    Beverly H.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Satisfied and pleased
    Randy B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great. So easy!
    Christopher B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    A pleasure to come to your office. One of the best in Santa Clarita.
    Elaine B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great!
    Carol C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Short wait time polite office staff smart doctor.
    Charles V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great experience. Immediate X-ray and consultation with Dr Franson.
    David L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Angela E.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Overall, a great experience. Only negative was one time I got time wrong for appointment. It was totally my fault, I apologized. However, receptionist was very angry and rude. It was my first appointment after the surgery so they had to fit me in. Everyone else is great there! Would recommend
    Marisa R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I am a patient of Dr. Fransen. I feel confident that he has a comprehensive understanding of my condition, prognosis and subsequent treatment. He is very helpful with suggestions and remedies that will improve my comfort and quality of life. The staff is always kind and helpful, and makes sure that I feel comfortable and cared for and about while I am in his office.
    I would recommend Dr. Fransen to any of my friends that had an orthopedic question.
    Joi D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    i am very please with the entire staff and Dr. Franson
    Barbara P.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Everything went great
    Wendy D.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    It was ok.
    Lawrence D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson told me he will take care of me as patient t. He really did! His team is very helpful and the instruction is very clear! I am very grateful the process I have been through and have a good recover!
    Xuechang L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Supportive staff removed and distant
    Jean P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Front desk great..doctor seemed very concerned and caring. Didn't rush to any treatment and sure enough, pain went away on its own.
    Steven A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    You were great!
    Maureen J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I always feel like I’m in good hands when I need a foot doctor!
    Michelle P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone is very friendly and always takes care of any needs that I have right away.
    ASHLEY R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Was great everyone was awesome
    Roger F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great staff!
    Jake T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone is very professional and addresses any concerns of discomfort immediately.
    Lynn W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great office staff, great xray tech, and Dr. Jafary was wonderful. Was very happy with the care
    Melody H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The care and treatment were first class. They entire staff is professional, knowledgeable, and takes great care of their patients. I could not be more pleased and have nothing but great things to say about them. I would highly recommend them.
    Douglas W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Happy with everything an everyone.
    Cheryl C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Would highly recommend to friends & family who have issues with their feet & ankles. Great staff & doctors!
    Anthony K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very satisfied
    Giselle V.
Now viewing 1521 to 1560 of 5031