Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

4,988 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great with the nurse Maria and the doctor, however the front office can use more training experience regarding friendly service and on the billing & the billing department can improve on processing the claims in a more timely fashion so I don’t have to go back to them and request a refund.
    Christina V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It’s always a great experience when I or my kids need to be seen by the doctor or PT.
    Heather A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love Dr Franson. He is awesome !!
    Mary L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Well taking care of
    Gregory W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great staff and current, up-to-date treatment methods. I am very satisfied with my treatment and recovery. I will refer Dr. Franson whenever anyone is searching for foot care.
    Marianne S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Jafary has been very professional and informative throughout my treatment. UFAI had come highly recommended by friends and acquaintances.
    Michelle B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Doctor Franson takes a personal interest in my well being.
    Robert W.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Always a pleasure through the pain.
    Kenneth T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Jafary Is a Excellent surgeon, Extremely knowledgeable friendly polite and very courteous to his patients. He is a pleasure to talk to and explains your condition perfectly to you ,so you can understand. As a patient I feel extremely comfortable around him. I would highly recommend him/UFAI.
    I believe he is a great asset to UFAL!!

    cs
    Christopher S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Staff were helpful. Had to ask a few times for a copy of my surgery report. Things to improve include:please don't call me twice a week to remind me of appts. I have never missed an appt. This is very annoying. Dr. Franson has a great bedside manner and takes his time with patients.
    Roberta R.
  • Google
    University Foot and Ankle Institute
    5.0
    Dr. Jafary Is a Excellent surgeon, Extremely knowledgeable friendly polite and very courteous to his patients. He is a pleasure to talk to and explains your condition perfectly to you ,so you can understand. As a patient I feel extremely comfortable around him. I would highly recommend him/UFAI.
    I believe he is a great asset to UFAL!!

    cs
    Chris S.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    It was okay
    Carolyne S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Fransom was direct, but truthful, which I liked.

    The staff were great, from the front desk up to Raj, Jenn et al. Very caring I might add.
    Manolo G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Wonderful Dr. and staff!
    Maureen H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always pleasant. Almost alway dr franson comes in not in a rush, & listens & cares
    Elva S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It’s a very warm and friendly environment and we feel well supported
    Tyler S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent!!
    GAYLIN S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson and the PT staff are amazing. I had surgery for my Plantar Faciitis and then several months of PT after. The surgery went well and I really appreciate the follow ups with Dr. Franson. The PT has helped tremendously and the staff has been helpful, informative and a pleasure to deal with.
    Wendy H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Fantastic! Dr. Jafary is awesome! He is attentive, responsive, and he did a fantastic job on my surgery. I've had such a good experience and made referrals based on it.
    Terry M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is awesome. He completely explained not only my procedure but provided great information regarding my healing and next steps. Dr. Franson worked dilligently in helping to solve my foot issues.
    Douglas W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Too often I have to leave several messages before I get a call back.
    Christina H.
  • Google
    University Foot and Ankle Institute
    5.0
    Dr. Franson and the PT staff are amazing. I had surgery for my Plantar Faciitis and then several months of PT after. The surgery went well and I really appreciate the follow ups with Dr. Franson. The PT has helped tremendously and the staff has been helpful, informative and a pleasure to deal with.
    Wendy H.
  • Google
    University Foot and Ankle Institute
    5.0
    I found UFAI after failing traditional treatment for plantar fasciitis in our small town. I did everything suggested, to no avail. In near desperation, I made the long trip to Valencia (3 hours one-way). I found Dr. Jafary to be kind and understanding. Within a month after my first visit, I had Topaz surgery with a stem cell injection. It's been eight weeks now and the recovery has been remarkable. I can't remember my foot feeling this near-normal in years--I wrote off so much of the stiffness and pain to aging and felt I was being overly anxious. I still have a bit to go to totally restore my foot mechanics, but that is due to the length of time I had chronic plantar fasciitis without fully realizing the devastation it created. I highly recommend Dr. Jafary and commend him for his fine work with my case.
    Holly B.
  • Yelp
    University Foot and Ankle Institute
    5.0
    Dr Jaffary is amazing. My daughter broke her ankle and immediately went to him first. He saw us and walked us through the next steps. He showed me the X-rays and explained exactly what happened and answered my many questions. Advised us on how to rehab to get her back to playing volleyball as soon as possible and took the time with us to make sure he knew he really cared. We never felt rushed. I'm so thankful for such a wonderful doctor. I would highly recommend him and his amazing staff too.
    Michelle J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Jaffrey was very helpful reg Bill's broken toe; however, he recommended a home test for his leg veins & arteries & it was done. However, he did not call & tell us he had referred us to Dr. Jason because the test showed abnormalities. So we visited Dr. Jason unprepared for why we were there. It would have been helpful if Dr. Jaffrey had called & told us why we were supposed to visit Dr. Jason! Otherwise, we were pleased with Dr Jaffrey's care.
    William S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great!!!
    Saowanee S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was a good and thorough appointment.
    Leslie T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Having P/T at the UFAI in Valencia years ago for my plantar fasciitis I’m not surprised on my recent visit.
    Dr. Jafary and staff are professional, friendly and are very informative on questions and concerns that I had. I would definitely recommend UFAI to others in need of a consultation/treatment.
    Robert J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It is always a good experience and always feel better after I have my Toe nails clipped.
    Thank you Dr. Franson
    Thomas M.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    solid
    Lynn W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have always been treated respectfully by UFAI.
    Steven G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    We feel very comfortable here with the professional care and expedient service at every appointment. Our podiatrist Dr Jaffary is very personable and render compassionate Care for our needs.
    Carrie B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was satisfied with the doctor’s recommendation
    Sharon B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always great care
    Stephanie M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent
    Terry A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson does a great job
    Robert F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always a pleasure to go to your office
    Angela B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Would recommend. Thank you
    Lisa B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I feel like I'm in good hands! Will definitely recommend them. 5 stars for the Dr. Franson and staff!
    Mylene D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I felt like I was well treated, and felt like family. They were quick in diagnosing and coming up with a treatment plan.
    Courtney H.
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