University Foot and Ankle Institute
5.0
Glad to get a timely appointment and the problem was resolved
John P.
University Foot and Ankle Institute
4.5
It was great care
Monica C.
University Foot and Ankle Institute
5.0
Great
Caryn M.
University Foot and Ankle Institute
5.0
Great team!
Maria S.
University Foot and Ankle Institute
5.0
Well taken care of
Gregory W.
University Foot and Ankle Institute
5.0
Nicest staff and facility. Refreshing to feel like the patient means something not just another patient and get in line and we will get to you when we can like some places. Great care here!
Kathrine S.
University Foot and Ankle Institute
4.5
Bought non custom orthotics and asked would they fit in my regular sized heels. They told me yes but that’s not the case will try to send back
Susan H.
University Foot and Ankle Institute
5.0
Dr Franson was very thorough after seeing the xrays he was prescribing the use of a boot for 4 weeks but when I let him know how inconvenient it would be .. he said based on the timing of the initial injury and coming to see him that I might have success by just wearing the lace up ankle brace. I really appreciate him listening to my concerns both before diagnosis and post!!
Kim W.
University Foot and Ankle Institute
5.0
It's nice to see smiles throughout the office. It's always nice when they greet you know you by name.
Thomas A.
University Foot and Ankle Institute
5.0
Felt very comfortable with the staff
Annette S.
University Foot and Ankle Institute
5.0
Great!
Kelly S.
University Foot and Ankle Institute
5.0
Dr. Franson has been incredible with my 11 year old. I always feel like he takes his time to listen to us and provide us with great care.
Madelyn K.
University Foot and Ankle Institute
5.0
I love Dr. Franson with all my heart every step I take I carry him with me and his wonderful hands and how he healed me and my family I love you so much Justine I hope you have a blessed life
Reinaldo F.
University Foot and Ankle Institute
5.0
Dr Franson, his staff and colleagues all checked in on me. Thank you UCLA Orthopedic center.
Jeffrey D.
University Foot and Ankle Institute
5.0
Love the Doctor, and staff! They are a very welcoming group, and really go out of their way to make your experience safe, and they also show you techniques to go home and work on. I would definitely recommend this office.
Corinne J.
University Foot and Ankle Institute
5.0
EXPERIENCE FINE----YOUR SURVEY, BAD!!! DID NOT WORK AFTER ASWERING FIRST QUESTION??? HOPE THIS IS NOT TIED IN WITH YOUR PATIENT ELECTRONIC RECORD KEEPING???????????
Robert S.
University Foot and Ankle Institute
5.0
Feel good!
Ronald B.
University Foot and Ankle Institute
5.0
We made a plan. Hoping to avoid surgery.
Susanna C.
University Foot and Ankle Institute
5.0
Excellent. Was worried about the surgery and Dr Jafary answered all my questions. Left feeling very positive.
Marsha M.
University Foot and Ankle Institute
5.0
Very positive and I am feeling great about my upcoming surgery in September. Dr. Franco’s is very empathetic and is completely knowledgeable about all things ankle and foot. Great demeanor and patient care.
James S.
University Foot and Ankle Institute
5.0
Overall very good. Only area needing improvement is reception
Judith G.
University Foot and Ankle Institute
5.0
Great experience overall. Loved Dr Jafary. The only thing that could have been more helpful is if someone would have mentioned how heavy, bulky and impractical your scooters are. No one ever suggested that I would need help managing such a big scooter or that I should consider the size of my house before choosing to rent it. I asked if I could also have crutches once I saw the size of the scooter and realized I wouldn’t be able to use it at home. It seems to me that you deal with this every day and you should at least mention points to consider before being sending a patient off with something that really won’t work for them. I never used the scooter once after leaving your office. I couldn’t lift it safely out of the back of my car while standing on one foot, and I didn’t think it would be safe to hop all the way to the front, even if I could have lifted it. Also, the attitude I got from the front office (we’re very busy) when I asked if someone could help me bring it from my car back to your office, made me feel like I’d crossed some sort of line. I’m in a cast. I can’t bring it back to you and get back to my car! I’m sure lots of people have that issue!
Jocelyn H.
University Foot and Ankle Institute
5.0
Everything was great. Left knowing everything I needed to know.
KEVIN S.
University Foot and Ankle Institute
5.0
I really like Dr. Jafary a lot. He is very patient and talks you through your health care problems I would recommend him very highly
Gene Palic
Eugene P.
University Foot and Ankle Institute
5.0
No complaints. Everything has been excellent.
Esther A.
University Foot and Ankle Institute
5.0
It was a great experience. It had been 8 years between visits and the doctor was friendly and helpful, as was the staff.
Gary D.
University Foot and Ankle Institute
5.0
Great care!
George C.
University Foot and Ankle Institute
5.0
Great
Ralph P.
University Foot and Ankle Institute
5.0
Good visit, Dr Franzen spent time and answered all my questions
Joan D.
University Foot and Ankle Institute
5.0
Great staff everybody professional
Daniel I.
University Foot and Ankle Institute
5.0
I had a good experience with all the staff.
Pamela W.
University Foot and Ankle Institute
5.0
Dr. Jafary is awesome! I came in with badly ingrown toenails that I have had for years. I recently learned that not everyone has ingrown nails that make it hurt to wear shoes or walk (here I was thinking, that I was a wimp for wanting to see a Dr for my toenails).
Dr. Jafary took all the time needed to lay out my options for treatment, both short and long term. He explained to me the various factors that influenced why I have them, and how treatment would pan out for me. I felt like I was able to make an educated decision for myself. He was kind, gentle, and totally concerned with my well being. His bedside manner is lovely, and I would return to him in a heartbeat for future visits.
Final score... I have only positive things to say about the entire staff that I interacted with at University Foot and Ankle Institute. Without hesitation, I would recommend this practice.
Cassie W.
University Foot and Ankle Institute
5.0
Good experience
Janine F.
University Foot and Ankle Institute
5.0
Doctor Franson is a genius as a doctor, but even more he is concerned with your personal needs. He listens ,gives great advise with honest facts and medical evidence .I was being treated by him for a bone infection brought on by another disease that I have. Also was having some other medical issues. Because of his intelligence he ran several test pertaining to my infection.If it had not been for him ,my discovery of cancer would have not been clearly diagnosed.He was also able to recommend a surgeon for my cancer surgery after a prior surgeon told me I would not survive the surgery. I was in tears when he took the time out of his heavy schedule to listen to me and pass on a phone number if I wanted to call. Because of him I am still alive and starting my radiation therapy.Thank god for sending me to him. He is more than a ten rating and beyond.
Lana S.
University Foot and Ankle Institute
4.5
It was a good experience.
Jeffrey L.
University Foot and Ankle Institute
5.0
The staff at the Valencia UFAI is beyond helpful. They are always very accommodating, cheerful, knowledgeable and friendly. I truly adore them all. A Huge shoutout to all of them.
Dr Franson is most likely the finest physician I have ever had in my life! He never, ever makes me feel rushed or unimportant. He always listens to my complaints as though it’s the first time he has ever heard of them. He is my champion and staunchest advocate to try to get to the root of my many problems. I have proven to be a somewhat complicated case requiring several surgeries. I have only had his full attention and concerns regarding my situation. I would never consider seeing any other doctor for my foot and ankle pains. Dr Franson is my ride or die doctor as far as my foot goes! I highly recommend him.
Thank you, Dr Franson, from the bottom of my foot and 3/4 of the way up to my heart to further up still, to my brain!
Viki M.
University Foot and Ankle Institute
5.0
Can not say enough wonderful things about this office.
Kailey B.
University Foot and Ankle Institute
5.0
Professional and Courteous staff. Dr Franson is awesome. Just received my orthotics. They are great quality. Top notch.
Eric C.
University Foot and Ankle Institute
5.0
I have been very pleased with Dr. Franzen. This was my son's second foot operation with him and it was nothing but a great experience. I highly recommend Dr. Franzen to all my friends and family.
Cameron B.
University Foot and Ankle Institute
5.0
Great Dr Jafary was very knowledgeable, made me feel very comfortable and took care of my issue, he is Great!
Warren M.