Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

5,031 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always caring team!
    Jung Y.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellant
    Lynne W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always feel comfortable coming in to see the doctors and staff. Everyone is always friendly and makes sure that I am comfortable.
    Garrett M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    DR FRANSON IS A CARING, MAGNIFICENT INDIVIDUAL AS WELL AS AN OUTSTANDING SURGEON
    Mark H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great care. Professional and friendly.
    Marjorie V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great!
    JESSICA Q.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone is so nice. The appointments are always great!
    Melissa T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Nancy T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Loved the Doctor
    Tyler Y.
  • Google
    University Foot and Ankle Institute
    5.0
    I have had a great experience with Dr Franson, he is such a nice person, very caring, very knowledgeable, and highly experienced. The entire staff are amazing. so caring and attentive in every way. You always feel welcomed. I would highly recommend him if you need a podiatrist.
    Theresa H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Was a great experience and should have gone to see the dr sooner then later. Best of all my pain has lessened
    John S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    As always Dr Franson and his staff are #1 with me.
    They make me feel comfortable and confident that I am getting the best care available.
    I wouldn't go anywhere else for my foot and ankle care
    Minda P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love Dr. Franson and staff
    Margarita V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is amazing. We wouldn't see anyone else!
    Isabella E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great!
    Mimi H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always good
    Mary T.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    It was a good experience. Everyone is very nice. I really liked the doctor.

    My only "complaint" is that I was told the orthotics would take 2 to 3 weeks and it took 5+ weeks. I lived 50 years without them so it's not like I could not wait a bit longer. In fact - my schedule has not allowed me to get them yet. But the time prediction could be a bit more accurate. This was an issue with my daughter's orthotics as well -- and she did need them in the time frame that was promised. So out of a sample size of two the prediction time was off by multiple weeks 100% of the time.

    That all said. I am looking forward to years of good feet health and will not only come back but will suggest to my neighbors and friends.
    Robert P.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    I am not a really good patient as I have quite a bit of anxiety when it comes to doctors and definitely surgery. All of the personnel that handled my treatment were explained everything in a professional manner while still having a compassionate and caring attitude
    Joanne W.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Very happy with this facility. I feel I am in good hands here.
    Michele W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson is an excellent doctor, and his staff are great. His bedside manner is excellent. I always look forward to seeing him. You can trust in his experience he is extremely talented, passionate and knowledgeable about his work. I choose him as my doctor because he is humble, very caring , genuine and really spend his time on you and he is willing to answer all your questions. I would highly recommend him to anybody. I’m so grateful that he is my doctor. Thank you Dr Franson and your amazing staff.
    Theresa M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great people to work with
    David L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I appreciate getting seen quickly .
    Lisa H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Really was happy with appt and office staff!
    Lori F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I love Foot and Ankle institute! Dr. Franson and his staff are the best!
    Katherine E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I always have a very good experience with Dr. Franson and his staff.
    Debra J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great staff and doctor!
    Kirstin M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Prompt and personable.
    Randell L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I am always confident that I will be taken care of by the entire staff. Every visit has been pleasant and helpful. I have recommended Dr. Franson repeatedly and many friends and family have visited the office. Every single person I know that sees Dr. Franson loves this office. Thank you.
    Dawn G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very satisfied with the staff and service.
    Aldo I.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Wonderful friendly doctor and staff. How I wish all doctors were like Dr. Franson.
    Robert T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    From the surgeon to the therapist, I have experienced a very personal and personable level in care. Everyone has been very attentive as to how I feel with every visit and session.
    Bryan H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Wonderful. Handled all concerns professionally and with humor. Appreciate all he did. Staff equally professional and very courteous.
    Robin M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always great patient centered care!
    Laura H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everything about my experience was excellent
    Justin M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I am very happy with UFAI and Dr. Franson.
    Albert K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was A wonderful atmosphere from when you walk in the door till you leave everyone was very kind the doctor was amazing he addressed all my concerns
    It was refreshing to have a Doctor Who had time to address all your questions concerns and needs.
    Cynthia T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr jafari and Dr.Franston has been an excellent doctor and surgeon! He was polite courtesy, extremely knowledgeable.
    Christopher S.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    very satisfied
    Lois A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was so pleased to get a same day appointment.
    Sharon O.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Doctor Hamef Jafary is fantastic doctor. He answered all of my questions.
    Dr. Jafary explained that my daughter’s knee and hip pain was due to her right leg being shorter. To correct her problem she is getting orthotics.
    Olivia S.
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