Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

5,031 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was impressed with the doctor and the staff. They all took good care of me.
    Lisa A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My experience was fine. The Dr saw the problem and addressed the issue with the solution I felt was appropriate.
    Jessica S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Fantastic. Friendly staff. They were very helpful.
    Aiden W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    A great place to take your pedi issues! Friendly and competent.
    Judy S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good
    Elva S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    So far (after my initial visit) I am very pleased
    Joan B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is a perfectionist. When I had my foot surgery years ago, I was very pleased. The healing process was rough but the therapy and final results were excellent! Now when I go in to to get rid of bad corns or calluses, they make my feet like babies skin after I’m done. I have referred other people too and they fell the same way!
    Bobbi B.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Good
    Harold G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    direct and honest...appreciated it
    Jacqueline K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good
    David C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    From first appointment to surgery and now physical therapy all went very well.
    Doctor, office staff and therapist have been wonderful.
    Marie N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Professional and kind!
    Charles M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    We are grateful for excellent care and that Dr. Franson is helping Calista through her process. Because we are so happy there. wishing we could get a bit better cash rate on the physical therapy she needs. We know rates are competitive with other places though...:(
    Calista C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I give it a 10!
    Olivia W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Bruce H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson explained my condition so i could understand, and offered options that I could do to make my feet more comfortable. I didn't have to wait long to see the doctor, so I was able to complete my visit in a short amount of time. The staff was very solicitous and assisted with whatever I needed help with.
    Joi D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very friendly and welcoming. I will definitely recommend this office to my friends.
    Corinne J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Appointment was on time, staff very courteous & helpful, Dr. Franson professional yet very forthright & approachable, and he explained the situation well.
    Raymond B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I love that place that staff is friendly. But most importantly, Dr. Franson us patient and caring. Always tajes the tine to answer questions and explain things to me.
    Edgar M.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Thx!
    Melanie F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Best office ever! Everyone is very friendly and I never have to wait
    Lindsey B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was very pleasant
    Samuel R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great service
    Tamara M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My little toe on my right foot had been bothering me for awhile.
    Dr Franson noticed a callous between my last 2 toes. He removed it and I feel so much better.
    Christine M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very pleasant and welcoming office. Front office staff and nurses friendly and professional. Never kept waiting. Dr. Franson is great! Very informative and thorough. Thank you!
    Jimi G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Confortable good
    Beatriz G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Couldn't have been happier. After 5 years of going to so called doctors who seemed incapable of helping me I was referred by a doctor who was recently relocated from out of state who had heard good things about Dr. Franson. Odd that it was the doc from out of state who helped me to get the right doctor. Dr. Franson and his staff were always friendly, courteous and made me feel at ease. Thank you all! Will actually miss you...…..lol
    Kathleen R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It is always a good experience. The staff is friendly and the doctors are great.
    Marianne S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great service
    Sandra C.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    good
    Robert K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Chantal S.
  • Google
    University Foot and Ankle Institute
    5.0
    Love the care and professional quality of their work, highly recommend this doctor.
    Lois A.
  • Google
    University Foot and Ankle Institute
    5.0
    Count me as an enthusiastic fan of Dr. Franson and the staff!
    Kevin K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always excellent
    Lawrence D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Your staff is amazing! They are so friendly and professional. It feels like I received more information in 1 visit than I have in 7 or 8 with my previous Dr. That’s not saying anything bad about them because I truly like the Dr. and staff, I just never never felt like I was heard. Dr. Franson finally said what I have been feeling this whole time and it’s the first time in 8 months that I don’t feel like I’m crazy. Even without a diagnosis, to hear him say what I have been feeling was a tremendous relief. Every step in this process from scheduling to seeing Dr. Franson was a top notch experience. Kudos to them all for doing an excellent job. A smile and warm welcome at the front desk sets up the Dr. to have a productive appointment with his patients.
    Brian S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I love Dr Franson and his team. I have had numerous issues that he has repaired through the years. I feel however that perhaps he has gotten too busy , or maybe because of the change in the PT department , or maybe because body parts are such a specialty these days , that perhaps he could have been a bit more searching in his diagnosis of my leg pain. He sent me to a knee doctor after I had pain in my leg from wearing the boot . Neither he or the knee doctor considered the pain was coming from my hip. Guess they both missed that the whole leg is connected. It was my physical therapist that figured it out . Not at his office. I ended up suffering in pain for way too long and chasing doctors and tests until finally diagnosed. That being said , I still love and trust dr Franson with all foot and ankle issues, but who do I see for the whole leg if I have multiple issues??
    Robin B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have been coming here for years and bring my 13 year old son here as well. We have always had a good experience here. They are almost always on time with appointments, which I appreciate with a busy schedule. They are always very professional and very good at explaining what’s going on and what needs to be done to treat it.
    Stephanie M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    very easy and quick and polite - thank you!
    Paige B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everything was great
    Mary D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Staff and Dr.J.J. are the best.
    Russell H.
Now viewing 2561 to 2600 of 5031