Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

5,031 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Highly recommend this practice
    Paul P.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Dr Franson was friendly and took the time to explain everything to me. He listened carefully to what I had to say. He was the one dr who suggested that I get a nerve conduction survey done, which led to a series of tests that clarified my condition. I would highly recommend his expertise.
    Connie R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very impressive staff, service, and facility.
    Anthony T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Pleasant experience from appointment setting to the actual appointment itself.
    Robert W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Hated breaking my heel but glad for these guys
    Larry P.
  • Google
    University Foot and Ankle Institute
    5.0
    Dr. Jafary is a great doctor. The whole staff there is also very pleasant to work with. He did a killer job on my bunion and hammer toe problem. I will definitely see him again for any other issues he deals with. AAA+++
    Andy C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I think Dr. Franson is a wonderful physician! He is kind and patient, and I receive excellent care from him.
    Patrick Z.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr was great. Fast diagnosis and treatment plan. Overall positive experience
    Michael A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was nervous for my sons procedure but the staff and dr were so friendly, it put my mind at ease.
    Jesse R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Took good care of my problem
    Jake Q.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My dr is the best!!!
    Susan L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Every time I visit this office I walk away with a good feeling of being taken care of and listened to! I highly recommend Dr Jafary….
    Cheryl D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Doctor and staff are very friendly, efficient and make you feel welcome. Was called in right at my appointment time so didn't have to wait long to be seen.
    Tina B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff was friendly and time efficient. The appointment was booked at last minute so I appreciated the quick time it took to see the Dr for my issue.
    Sandra H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent care.
    Susan P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Justin Franson, DPM is a pro’s pro ! His confidence and proficiency is evident and as a result the patient is relaxed and comfortable. He is obviously very skilled in his craft and always exhibits a excellent attitude and demeanor. His support staff is kind and helpful and is reflective of Dr Franson’s approach to his profession !
    Gilbert H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Every one treated very well, KUDOS the doctors and the supporting staff. Service is/ was Top Shelf, Well done indeed!!!
    Eduardo R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franshon is kind and so professional. I am grateful for his care with my diabetic foot care.
    Jacqueline M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great—love the new office, but still the same friendly staff and knowledgeable doctor
    G. A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The experience has been great thus far. I've only had 2 appointments & would recommend Dr Jafary to others..
    Robin J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I had a great experience. Jennifer went above and beyond to get my situation taken care of. Dr was very friendly. Staff was very friendly and helpful.
    Lisa L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I myself have been to see Dr Jafary and was very happy. I brought my daughter for an ingrown toenail. She was so scared but Dr Jafary and staff were amazing. He made her feel comfortable and was able to take care of her toe nail. He listened to all her fears and concerns, answered all of her questions and was so patient. She had to get 2 shots to numb her toe and I didnt even know how he was going to accomplish that as she was so afraid. He used every option available and was able to give both shots to her without any problems. (After she said "that was so easy, i shouldn't have been afraid") Dr Jafary is hands down the best podiatrist in the world. My little girl is finally pain free and living her best life and it is all because of Dr Jafary. The Staff was very friendly and the office was super clean. I will always go to Dr Jafary for all our foot or ankle needs and I will continue to recommend him and his office to everyone. You guys helped a terrified and crying child and turned her appointment into an easy and pleasant experience. Thankyou from the bottom of my heart.
    REBECCA D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    They got me in right away, and Dr. Franson was very knowledgeable. The staff is friendly and accommodating.
    Perri F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    OUTSTANDING
    Stuart N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My experience with Dr. Franson was very good. At a time when I was feeling upset and scared about my broken foot, Dr. Franson and staff were very compassionate and reassuring. I felt satisfied with the care I received and grateful that doctor always took time to listen and answer my many questions. I also really appreciated his conservative approach to giving my body what it needed to heal naturally. Jennifer at the front desk was always a ray of sunshine and so competent. I couldn't recommend Dr. Franson and staff more highly. Thank you to everyone there who helped me through such a difficult time!
    Elizabeth S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was great. My questions were answered and my concerns addressed.
    Caryn K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is very knowledgeable, and was able to diagnose and treat my issue and reduce my pain. The staff is also very friendly and helpful!
    Kenneth R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Surprised that office knew nothing about online check in.
    Allyson H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    You take care of my needs what else can I say
    Gaetano R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson is amazing…. He’s done 3 surgical procedures on me, helped me with bilateral plantar fasciitis, a broken foot and a broken toe… I wouldn’t go to anyone else… His staff is friendly and gets all my paperwork done quickly…
    Rose T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I think your practice is very well managed and I appreciate the care and assistance I receive there.
    You have an excellent team that obviously cares about its patients!
    Robert H.
  • Google
    University Foot and Ankle Institute
    5.0
    Dr Franson is amazing…. He’s done 3 surgical procedures on me, helped me with bilateral plantar fasciitis, a broken foot and a broken toe… I wouldn’t go to anyone else… His staff is friendly and gets all my paperwork done quickly…
    Rose R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always felt heard and understood. The staff and doctors are friendly, professional and extremely supportive.
    Marsha E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I had a amazing experience with my surgery and after follow up visit. The staff and doctor are friendly and caring.
    Elisa M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Wonderful experience, great staff, best doctor!
    Parker S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very comfortable! They took good care of me. Made me feel at home and at the end took me to my car. Thanks!
    Phillip M.
  • Yelp
    University Foot and Ankle Institute
    5.0
    ​I have seen Dr. Franson twice now, once for calluses and once for ankle pain. He is an expert who is able to quickly pinpoint the exact problem and prescribe a treatment that works. The staff is very friendly and kind. Highly recommended.
    Jake C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Justin Franson at the valencia office, what a great Dr. and staff, Dr. Franson has always been very professional and helpful, listening to your needs and concerns and respectfully working with you for the best outcome, Dr. Franson has made it possible for me to walk without foot pain, that was no easy task for him as I had dislocated every bone in my foot several years ago, the outcome could not have been any better.
    Thomas G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson always makes clear to me what is going on with my feet and ankles. I have confidence in his expertise.
    Carolee K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    You’re wonderful!
    Mary M.
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