Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

5,031 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always happy with you all
    Julie C.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Very good.
    Harold G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I ALWAYS enjoy seeing Dr. Franson. I know that he will spend as much time as needed to address the issues so we come to a successful solution.
    Braeden M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was great. The doctor really took his time to Kailey to address the injury and all concerns with her foot
    Kailey B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was hesitant to seek treatment for an ingrown but UFAI was very professional and friendly and made me feel comfortable throughout the whole process. Everything was literally quick and painless. I would definitely come back if needed or recommend family and friends.
    Bryant R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good experience, thank you.
    Bailey W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Best dr. Office I ave ever been to. Dr transom and staff are amazing.
    Frank C.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Excellent
    John A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    i felt very comfortable in the office. everyone was very nice. very clean office. got pulled in the room very quick and did not have to wait for the dr to see me
    Daniela T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was very happy with Dr. Franson and his whole staff. I have already referred 5 people to UFAI.
    Justin M.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Would definitely return in the future and refer others to this firm
    Adam B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Connor G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Gwendolyn L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    BEST STAFF IN THE WORLD TAKING CARE OF ISSUES BELOW THE KNEE
    Jeffrey H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I hit major traffic on my way to your offices and was accommodated with an appointment later in the day. As a patient coming in from out of state, I can’t tell you how critical this was for me. Thanks again for working me in! Next time I won’t underestimate the 405 ;)
    Andrew J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Highly recommend.
    Marie L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone is amazing
    Robin S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I always have a great experience. I never have to wait. The Doctor doesn’t over book appointments if you have a 9 AM appointment you are in the examination room at 9 AM. The Doctor will be into see you in five minutes. He is always pleasant and very knowledgeable and always gives you the right diagnosis .The staff is always pleasant and they will help you with any of your needs.
    Terence S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very pleased with the care and concern for us at each visit.
    Lois A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson and his staff are top are at the top of there game I would highly recommend their team.
    Antonio F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I am very happy with Dr Franson and his staff.
    Vinson V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    great
    Michelle V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The moment that I walked in, the staff had welcoming smiles on their faces. The decor of the waiting room is homey and made me feel more relaxed. Doctor Franson is the best at what he does, and I felt like I was in the best possible hands. Even though my problem seemed relatively unimportant, no one made me feel like less of a priority. Overall, I rate my experience 10/10.
    Stephen M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    very pleased with service, care. So far, orthotics have helped
    Stuart K.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Excellent care!
    Jo W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great!
    Stephanie H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good
    Robin P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Check-up was thorough.
    Roger F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great experience. Can’t think of anything negative.
    Barbara H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My feet are always painful due to other conditions and age
    Phyllis O.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great!
    Maya S.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Good
    Jacob P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I would recommend Dr. Franson to anyone with a foot/ankle problem. He is attentive, and truly concerned about his patients. He is friendly and professional and will supply different options and treatments to suit your particular circumstance. He takes time to listen to your questions and concerns and I never feel like he’s rushed to see the next patient. His office staff is also attentive and friendly. I’ve never had to wait more than 5 minutes for my appointment, which is a rarity these days. He is the only foot doctor I will go to.
    Teresa B.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    I really have been happy with my care with Dr Jafary. I have only had one therapy app and it was okay. Because it was the first one I really expected a bit more time to discuss things. I still have NO IDEA how long I should be expecting the therapy and or what I should be expecting to happen as I go Thur it. I will wait to truly understand how things will work after a few more.....but I believe the first one should be more personal and time consuming with questions and answers with the professional. After that, it an be business as usual. I had therapy on my shoulder about 7 years ago and my first appt was like that.....time spent on what was going to happen, what my job was, things I need to know about pain, what to do if there are problems, etc. I was disappointed, although Suzanne is quite a lovely person. If given a choice, I might have gone elsewhere.
    Peggy S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The appointment went well, no problems.
    Gary S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great office. Very good service. Very much enjoy whole staff. Recommend often
    Lisa O.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Good
    Robert K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great experience overall. Staff is friendly and efficient. Took great care of my son.
    Finn F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Doctor and staff take the time to listen to your concerns, and explain everything they plan on doing “to get you back on your feet”.... I am usually the last appointment for the day, but they never rush me out the door.
    Michael J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    As always I am treated very well by Dr. Franson and his staff; from the desk clerks on up.

    Everyone is so pleasant, kind, and caring.
    Truly a blessing from God. Amen.

    I will always recommend Dr. Franson to others.
    Pamella R.
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