Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

5,031 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I feel extreme confidence in Dr Franson and the entire staff. I’ve had two bunion surgeries and other foot injuries. I trust them fully with my feet!
    Deborah F.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    The staff is amazing! The phone system is horrible, never can through and when messages are left, never any response.
    Patrick S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Jafary took care that I didn’t have any pain associated with taking care of my toe problem. I really appreciated that.
    Duane B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff and doctor were very nice and informative and sincere! Highly recommended!
    Isaiah S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Jafary is a wonderful doctor. Bedside manner is stellar. I trust his recommendations and evaluations. Jennifer is also super special. She always is super helpful and so kind. Great customer service. Great staff!
    Ashley Y.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Fantastic from check-in to the great care provided by the doctor. Highly recommended!!
    Jeff B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thank you
    Robert K.
  • Google
    University Foot and Ankle Institute
    5.0
    The staff and doctor were very nice and informative and sincere! Highly recommended!
    Isaiah S.
  • Google
    University Foot and Ankle Institute
    5.0
    Dr. Jafari and the staff have been wonderful. I’ve been a patient in the Valencia office for a year and a half now and Dr. Jafari has really helped me! I have improved so much! He is very caring and extremely knowledgeable. I am so grateful to have found him and I highly recommend the University Foot & Ankle Institute!
    Debbie A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Professional
    Very thorough
    Don't make you feel rushed
    Take time in answering your questions
    Feel very comfortable
    Cynthia G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It’s been great. Dr. Jafari is knowledgeable and caring and I have gotten a lot better.
    Debbie Q.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love every visit . Entire staff , Dr Jafary always make sure that I understand what’s going on with my feet. I am always comfortable and never left waiting longer than necessary. I am very grateful and thankful to have Dr. Jafary !
    Reznick L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I really like the care I receive from Dr. Jofary. He is one of the best doctors I have ever had, without exception.
    genepalic@gmail.com
    Eugene P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was fine
    Carol Y.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very happy with the out come from the treatment.
    Eleanor V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    comfortable atmosphere
    professional and knowledgeable staff

    I saw Dr. Franson for a second opinion on my foot pain diagnosis.
    I am SO glad that I did. He found that I had a fracture in my large toe that had been misdiagnosed as tendonitis.
    I now have a New foot doctor and highly recommend him!
    Varoujan J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great. Jennifer, followed up my visit with the doctor.
    She called me to discuss PT & my compression hose.

    I appreciate her kindness. I'm in so much pain , the office is helping me.

    Thank you,
    Gail Owens
    Gail O.
  • Google
    University Foot and Ankle Institute
    5.0
    comfortable atmosphere
    professional and knowledgeable staff

    I saw Dr. Franson for a second opinion on my foot pain diagnosis.
    I am SO glad that I did. He found that I had a fracture in my large toe that had been misdiagnosed as tendonitis.
    I now have a New foot doctor and highly recommend him!
    challo
  • Google
    University Foot and Ankle Institute
    5.0
    Saw Dr. Franson in Valencia.
    He’s trying to help me with my ankle. Orthotics are helping.
    David W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Overall my experience with this facility and doctor has been great!!
    Albert K.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Experience was good, just wish faster response time to receive orthotics
    Tony R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent....as always
    Jon Y.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    It was brief. Availability was incredible. Could have used more explanation or direction for my splint.
    Kathryn C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson and his staff were wonderful & accommodating from the beginning to the end. I received excellent follow up care after an extensive foot surgery. Would recommend UFAI to friends and family.
    Josephine M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Exceptional!
    George H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    dr. Franssen is always the best
    Patricia A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was excellent!!
    Debra D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very friendly staff and doctor.. Excellent communication. Very happy with my experience!
    Tom V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was great
    Linda R.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I went in for an ingrown toenail and expected to make an appointment for a treatment visit, instead, he pulled out his tools and took care of it right then. It took me by surprise, but it worked, and that toe has been pain-free ever since. THANK YOU!!!
    James H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Fantastic
    Terri W.
  • GatherUp
    University Foot and Ankle Institute
    3.5
    Fine.
    Lisa W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always professional good work friendly
    Debbie G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great Doctor and staff. I highly recommend them.
    Sharon O.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always a great experience!
    Cynthia F.
  • Google
    University Foot and Ankle Institute
    5.0
    Very friendly staff and doctor.. Excellent communication. Very happy with my experience!
    Tom V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Doctor and care was exceptional
    Rouben G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff, nurses and the doctor are extremely friendly, answer all my questions and are very helpful with anything I need.
    They’re great
    Erik E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It is always a pleasure to come to your office and be treated by Dr. Franson.
    Elaine B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great!!!! Dr a Franson is so wonderful to work with.
    Christina V.
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