Westlake Village Patient Reviews

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

2,465 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    excellent
    Denise H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Staff could have been a little more pro active in communication with me. I had to call twice to get the follow up when they said they would contact me
    Richard P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    James M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I will be back
    Steven S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I got some answers to what the condition of my left foot is. But did not achieve the what I hoped for.
    Steven C.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Only had a consultation, surgery pending. Everything up to now has been fine.
    Marguerite M.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I did not have to wait to see the Dr. They were on time. i
    i did not interact with the staff so there is no answer to the 2nd question.
    Roger G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Maybe make sure a room is fully cleaned & last patient out of the room before bringing in new patient to the room
    Carol B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great!
    Corliss K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    excellent
    Susan E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Nalbandian is incredibly knowledgeable, one of the top in her field but she is also one of the most patient and conscientious physicians I've ever met. She thoroughly explained the complex procedure and never rushed through any aspect of the visit. During post-op visits as well, she always makes sure that I'm never left with unanswered questions or concerns and always explains what I should expect and how recovery will unfold.

    Mercy, in the front office, was instrumental in helping me to get through the approval process for surgery. She helped me get in to see a cardiac specialist after I was turned away by their scheduling department. Without Mercy I never would made it to my scheduled surgery date.

    UFAI is a top notch operation and the people who work there are some of the best in the medical profession.
    Erika K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I went to the foot doctor, you can't expect me to get excited. It was as pleasant as possible.
    Mary I.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good.
    Marvin R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good.
    Jan W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Wonderful experience
    Judith S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent
    Joseph R.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Great
    Curtis B.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Great.
    Edward E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    excellent care
    Margaret C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very professional
    Conrad K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent service.
    Hillary M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    They tell me to take care of my feet there the only feet I have.
    Christina C.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Excellent
    Thomas R.
  • GatherUp
    University Foot and Ankle Institute
    3.5
    I know I’ve got a lot going on but I felt like I wanted more of an explanation of how my condition/if anything will negatively affect my feet or back
    I should have asked questions about my high arches and how orthotics will help my feet, knees, back……
    Brian J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thumbs up
    Jason U.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good
    Joseph C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good
    Linda A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Professionable
    Steve R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    good
    Rene T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love your place
    Frank M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Awesome!!
    Iris K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great!
    Leah F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Fantastic
    Edna J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good
    David K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great!
    William K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good
    Ronald S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Chloe M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good.
    Marvin R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent!!
    Maura M.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Good
    Keiko W.
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