Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

59 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone was kind, polite and helpful.
    Wendy G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always a great experience there!
    Roberta M.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I was a walk-in patient, literally, and Dr. Nalbandian was able to see me as soon as I finished filling out the paperwork. She took x-rays and gave me a diagnosis with options for treatment. I am happy with the prompt attention and treatment suggestions, Dr. Nalbandian was recommended by a friend who is also one of her patients, I'll do the same if the opportunity presents.
    Robert M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thank you for everyone being so nice and helpful
    Kevin W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very pleased
    Richard H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    There was very little time to wait to be seen. The doctor treated me with professional respect, and discussed my condition to my satisfaction.
    Abbie F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Friendly staff and doctor!
    Joan N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great visit!!!
    Beth W.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I thought the doctor was very competent and friendly, the staff was wonderful I understood the instructions and when I need to I plan to go back to her.
    Lisa B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    She is awesome!
    Leslie C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff in the westlake village office is amazing! They are always so helpful and there is such a good vibe throughout the office. As a patient for over 3 years I feel like they have always taken care of me and I have confidence that I am in good hands with the Drs!! Highly recommend, best Foot Dr in the area!!
    Theodore T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Have always been satisfied with the staff and the doctor.
    Shirley T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The doctor and staff at University Foot and Ankle Institute are very very professional, caring, friendly and always makes me feel comfortable.I enjoy. going for my regular visits.

    I would definitely recommend my friends to go there if they need to see a Podiatrist.
    Marie E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was a great experience and the doctor was excellent.
    Louis A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I feel well, they take care of my condition. They have patience with me. Thank all the staff.
    Francisco C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. N.
    Took such excellent care of my foot issues. Her care has put me on a path to taking better care of my foot, ball of foot and arch in a healthier way.
    Victoria L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My experience with Dr. Gina Nalbandian has been exceptional!!! She is very detailed and precisewith her work. She has always treated me with a kindness and compassion. No matter what questions that I have, she is very professional with her answers. I trust her work.
    Frank P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great service from making appt to treatment.
    Bill W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everybody was so nice and professional! Thank you
    Noemi L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Gina Nalbandian inspires confidence from the first appointment and is really good at communicating what is going to happen and what I need to focus on to get my ankle back to working order.

    Marcie’s is also incredible with follow through on any question or issue that I have and has helped me to cut through the red-tape of insurance companies and the radiologist to get
    Me booked into an open MRI.

    I only had on frustration with the process with Rolling Oaks Radiology. I had multiple MRI’s that I had to pay for:

    - First, only took image of area where tendon had broken off. I am not sure where the communication broke down regarding what area needed to be captured to understand where both ends of the tendon were located. It cost me over $500.00 out of pocket.

    - Second, while MRI captured complete area to see both ends of the ruptured tendon to inform us of the surgical prognosis, I still needed another MRI closer to the actual date of surgery. That cost me another $500.00 out of pocket.

    - Third MRI did the job so we completely understood the locations and conditions of both ends of the ruptured tendon. This required another $500.00 to $600.00 out of pocket.
    Dan S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I had an amazing experience! Everyone was very nice helpful and professional. I love to go back for treatment!
    Aida K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My injury to my foot was handled quickly and professionally. The treatment has been a success and I am walking again with very little discomfort. I am glad Dr Nalbandian got me in so quickly and diagnosed my injury . Thanks
    Marshall R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Felt I was in competent hands, very satisfied with the treatment and outcome .
    Victor T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. N. Has been the best to work with. Wouldn't think of going anywhere else!
    Paul R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was easy to make an appointment. Dr Nalbandian was friendly, attentive and presented several treatment options
    Susan C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I’m very grateful for the way they treat me
    Jose D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent care. Highly recommend.
    Laura S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very happy with everyone! Friendly and kept me informed at all times.
    Colleen T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    You have a great office. The gals at the front desk are terrific. I love everything about your office. I wish more doctors ran their offices the same.
    Kathleen A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I’m grateful that I was able to get a same day appointment. I was in the waiting room fir a very short time and the staff and doctor were great!
    Linda R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent care. Dr. Nalbandian is professional, competent, compassionate & has an excellent sense of humor-which I appreciate. The treatment room is clean & equipment state of the art.
    Pauline M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    "Fantastic "
    Melvin B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very efficient and the Doctor and x-ray tech were great!
    Deborah W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone at this facility is amazing!
    Patrick H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It’s was great .. everyone was very nice and professional.
    Andre G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent communication and professional care by doctor and staff. Highly recommend.
    Phyllis W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Nalbandian is great! Mom, Dad and I are all her patients :-)
    Daisy L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff was friendly and helpful. The doctor was knowledgeable and friendly.
    Himansu D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    She's great! Friendly, knowledgeable, and very gentle! I highly recommend her...
    Jeff G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Gina is great, I love her! She’s kind, professional, knowledgeable, and thorough. The staff was great too, I’ll definitely be back.
    Vincent C.
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