Westlake Village Patient Reviews

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

1,908 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    excellent
    Susan E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff in the westlake village office is amazing! They are always so helpful and there is such a good vibe throughout the office. As a patient for over 3 years I feel like they have always taken care of me and I have confidence that I am in good hands with the Drs!! Highly recommend, best Foot Dr in the area!!
    Theodore T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff is very kind and patient with us.
    Dr Nalbandian is an excellent doctor with compassion and patience.
    Susan G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Mercy, in the front office, was instrumental in helping me to get through the approval process for surgery. She helped me get in to see a cardiac specialist after I was turned away by their scheduling department. Without Mercy I never would made it to my scheduled surgery date.

    Dr. Nalbandian is incredibly knowledgeable, one of the top in her field but she is also one of the most patient and conscientious physicians I've ever met. She thoroughly explained the complex procedure and never rushed through any aspect of the visit. During post-op visits as well, she always makes sure that I'm never left with unanswered questions or concerns and always explains what I should expect and how recovery will unfold.

    UFAI is a top notch operation and the people who work there are some of the best in the medical profession.
    Erika K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Friendly, Caring, Professional Doctor and Staff
    Debasish M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The specimen collection procedure went well. However I think that you need to use better quality Band-Aid.
    When I woke up the following day I discovered that my pajama arm sleeve and my bed sheets had large blood stains. The Band-Aid didn't come off. The blood kept oozing through the Ban-Aid material.
    Amnon L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I felt I was in good hands.
    Jerome R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was quite happy with everyone
    Anne S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I would highly recommend Dr. Kelman. He is a kind, caring doctor who sincerely cares.
    Dionne M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I went to the foot doctor, you can't expect me to get excited. It was as pleasant as possible.
    Mary I.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Kelman walks on water.
    Margaret C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was very impressed with Dr. Kelman and his staff. He took care of my ingrown toenail efficiently and painlessly. He was very friendly and his staff made me feel comfortable and confident that they would take care of my problem.
    John H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everything was great. Great Doctor and great staff.
    Mary N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very happy with the treatment I received from Dr. Kelman and staff. Just don't want to get bunion surgery if I can avoid it.
    Thank you.
    CAROLYN O.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Mercy - as always - is wonderful - and Dr Gina was excellent.
    Deborah L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    She listened to me and gave me options. Got some insoles and will see if it really helps!
    Sylvie D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My experience with Dr. Gina Nalbandian has been exceptional!!! She is very detailed and precisewith her work. She has always treated me with a kindness and compassion. No matter what questions that I have, she is very professional with her answers. I trust her work.
    Frank P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The most pain free injection I have ever received for plantar fascitis!
    Laura A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everything was fine, Dr. Kelman explained what he would do in full detail. Follow up appt. we’re on time.
    Robin M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have been a patient of Dr. Kelman for many years. His advice regarding the cure of my foot injuries have been excellent
    Vahe A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I felt very well taken care of.
    Dr Kelman is very professional and explain everything so I could understand. Also a funny guy, that helps us patients in many ways.
    Frank M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Was very pleased with all concerned. It is always difficult whe shopping for new doctors after moving and I was pleased at finding University Goot and Ankle.
    Penelope V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very happy with their knowledge and professionalism.
    Richard J.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Very approachable staff and great care by Dr. K. We agreed that “time wounds all heels” and he still got me up and running again! I would definitely recommend this practice to my friends and family.
    Quinn M.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Doctor was very friendly!
    He explained what needed to be done!
    My visit went very well!
    Lucinda L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was great very knowledgeable and friendly
    Michael K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great service from making appt to treatment
    Bill W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I had an amazing experience!
    Everyone was very nice helpful and professional. I love to go back for treatment!
    Aida K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was all good and informative
    Kevin L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love Dr. Kelman and Mercy who runs the office The entire staff is awesome
    Gina B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very thoughtful and very professional
    Dennis W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I am very happy with the visit. I got to answer which pathogens are infecting my toes. The doctor gave me options to treat it. He took the time and patience to explain it. The staff was great. Will definitely go back if there is a need.
    Moshe C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very prompt service and knowledgeable staff and doctor. Highly recommend.
    Christina O.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Been a long time patient and I hope they will continue to practice for a very long time. Dr. Kelman is great, and the staff very supportive.
    Gloria C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My injury to my foot was handled quickly and professionally. The treatment has been a success and I am walking again with very little discomfort. I am glad Dr Nalbandian got me in so quickly and diagnosed my injury . Thanks
    Marshall R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Felt I was in competent hands, very satisfied with the treatment and outcome .
    Victor T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. N. Has been the best to work with. Wouldn't think of going anywhere else!
    Paul R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The receptionists and medical assistants and nurses are the BEST!!!
    Michael M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love how they truely go out of their way to make you feel good.
    Kendall J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always a positive experience. Dr. Kelman and the staff are very friendly and professional. The best in the field!
    Aja S.
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