Westlake Village Patient Reviews

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

2,002 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I always have a good experience with my doctor
    Shaheen H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Kelman is great. Explains everything and provides good treatments.
    Katherine S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It's strange to say about medical appointments, but I always find a visit to your Westlake office to be uplifting. The office itself as well as the support staff are always bright and cheery. And of course the most important part is the quality of the care and it's always first rate.

    One last thing, I've been there several times and have not waited more than 5 - 10 minutes to be taken care of. Respect for the patients' time is important but rarely found in the medical profession.
    Ronald S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very positive
    POLLY G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always very pleasant.
    Curtis B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I am very pleased with my care from Dr. Kelman and his staff.
    Susan H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Appointment went well, and we were in and out pretty quickly.
    Feliciana D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Kelman is kind and pleasant and explains what the problem is and how to fix it. I would absolutely return should I experience any further foot issues. The staff is also friendly and kind.
    Marcy B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Your office was friendly and welcoming and wait time was almost exactly on time. Dr Kelman was thorough and definitely helped with my stress fracture on one foot and a broken toe on the other. Love his personality and I have already referred him to my good friend and she loved him as well.
    Mary A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    All was great!
    Avery R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I go every month. I am NOT filling this out every time.
    Mary I.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent.
    Joseph R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    always a nice experience visiting the office
    Julie W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have been a patient of Dr. Kelman for several years. I came to him because another Podiatrist was unable to solve my problem. Dr. Kelman did it in quick order. I have referred many friends and my family to Dr. Kelman and each of them has been very satisfied with his professionalism and expertise. I would not go anywhere else.
    Neil K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My experience with Dr Gina G went extremely well she took time with me and explained clearly my treatment and therapy l need to follow too very one my injury, I was very happy with Dr G and will continue my treatment and recovery because of her professional care and caring for my injury.Michael O’Shea
    Michael O.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Kelman answered all my questions in easy to understand detail so now I understand better what is going on in my feet.
    Jo K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone in the office was kind and knowledgeable. Between the quick wait time and the help with the billing department and the personalized attention from Dr. Nalbandian, we were very satisfied with our choice to come to UFAI.
    Theodore W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    On time and Dr. Gina knows her “stuff”
    Russell B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Fabulous doctors. Friendly and helpful staff. Always a positive and supportive experience.
    Chloe M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always seen promptly. Doctor did not rush my appointment. Took time to talk over my concerns.
    Joann P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone was very pleasant and answered my questions.
    Sylvia L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Appointment was on time
    Dr Kelman and staff friendly and professional
    Laurie K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I am very happy with the care and with your staff. I will keep coming ack as needed.
    Philip S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was a good experience.
    Randee L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Staff is super. Love Dr. Nalbandian. She is caring and a pleasure to talk to.
    Michelle G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Nalbandian is knowledgeable about cutting edge treatment for my condition and explained things well. She was receptive and was empathetic to my needs and requests.
    The office credit card machine seems to always have issues. Seems like an outdated deliverable. It would be nice to pay online before my visit or have the option to pay my co-pay online.
    The office staff are always really kind.
    Kelly R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very professional and caring.
    Jalal B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    We felt very comfortable and our issue was resolved with professionalism.
    MILAN S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent
    William B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    She was great!
    Carol W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Professional, attended to a bleeding calus
    Conrad K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Kelman and his staff are wonderful. They always make me feel comfortable.
    Sheri L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone was kind, polite and helpful.
    Wendy G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always a great experience there!
    Roberta M.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I was a walk-in patient, literally, and Dr. Nalbandian was able to see me as soon as I finished filling out the paperwork. She took x-rays and gave me a diagnosis with options for treatment. I am happy with the prompt attention and treatment suggestions, Dr. Nalbandian was recommended by a friend who is also one of her patients, I'll do the same if the opportunity presents.
    Robert M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thank you for everyone being so nice and helpful
    Kevin W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very pleased
    Richard H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    There was very little time to wait to be seen. The doctor treated me with professional respect, and discussed my condition to my satisfaction.
    Abbie F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent caring staff and doctor. Efficient, clean office. Doctor was really focused on my care.
    Stewart L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very comfortable.
    Charmaine W.
Now viewing 1 to 40 of 2002