Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

19,656 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Johnson was so kind and explained everything so well.
    Robin M.
  • Google
    University Foot and Ankle Institute
    5.0
    Dr Jafary was very thorough and gave me effective treatment and advice. After months of pain, I feel great now.
    Michelle
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was given some CBD cream to use on my foot, but was not told that it cost $60 until we strated doing the charge card process.
    Kathleen L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Have already referred friends to Dr. Nalbandian. She is wonderful! I’m only sorry that I didn’t find her sooner.
    Joan G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very professional
    Richard M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have yet to see the Doctor.
    Ebrahim M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I absolutely am in awwww over the ENTIRE STAFF and Dr.Kelman! It so wonderful to find an office that cares so much about patients, what a blessing I have to be able to go see them for my ailments, especially my poor feet.
    Tiffany D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Kelman takes time listens in detail. Suggest the best option. Caring.
    Rajnish K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    thanks
    Dyrian B.
  • Google
    University Foot and Ankle Institute
    4.0
    Kind staff, doctor didn't act rushed and listened to me, explained everything
    Carol M.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Marvelous.
    Clifford B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Timely /professional/friendly /
    Carol B.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    My ONLY complaint was that I had to fill out all my data 3 weeks after I had my first appointment and had submitted the same data. The email link I received before the recent appointment directed me to a link (which didn't open) that I presume was to fill it all out again at home. I realize your office had changed your software but to need to fill out EVERYTHING was annoying.
    Otherwise I had a very pleasant experience - and I feel for your staff who had to endure this change over.
    Carol M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Hoda Nael is excellent and I enjoy our appointments very much!
    Harlow S.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Everyone that I’ve come in contact with from the front office staff, surgery coordinator, medical asst., to the have doctor have all been easy to deal with and thorough.
    Hilary S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent
    Katherine B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Attentive and thorough staff.
    Francis G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It's been great overall. Dr Jafari really cares and is super knowledgeable. I am getting better and better and I'm so happy. The office staff is friendly and competent. I would definitely recommend this office and Dr. Jafari specifically to anyone needing help in this area.
    Debbie Q.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Doctor is great
    Front desk can be a little short with people. Overall a good visit
    Emily C.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Dr. Naei is the best podiatrist I’ve ever had. She is highly skilled, has a wonderful sense of humor, and an awesome bedside manner. She’s truly a pleasure.
    Loren F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    This is a very well-run office. Dr. Briskin is outstanding. I'm lucky to have found him!
    Eric W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Jafary is superb! You all are fortunate to have him on your staff!
    George H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My visit to Dr Johnson have always been positive. He is friendly, knowledgeable, and kind.
    Margaret D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Kelman is the BEST!
    Neil K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good customer service
    Arturo F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    fantastic
    Cataerine G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone I have encountered each time I have been there have been
    JEANNE G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    They are professional with the right amound of humor, caring and sensitivity.
    Virginia C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The only negative is not being able call the office. Very frustrating having to go through a call center just to get no answers. I had to actually drive to the office to get answers. Not convenient. Everyone at the office was great! But you need to revamp the way you handle patient calls
    Aaron M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everything was great
    Valerie S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I like that I can get an appointment within a reasonable time. This office is professional, wait times are almost non existent. Everyone is great and helpful.
    My experience has been fantastic and I have to say that this office should be an example for other offices. UCLA should visit to see how professionals do it!!
    Thank you.
    Joeri H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone was great and seemed to care about their patients
    Eugenia K.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I very much appreciated Dr Johnson paying attention to the wound on my leg and very quickly got me into the Wound Clinic. The wound was benign and is finally starting to heal after weekly visits to the clinic.
    Carla S.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I specifically purchased the recommended walking shoes; they hurt my feet in places. The OTC orthotics make my feet hurt more when I am wearing them than when not wearing them. I’m not sure what to do next.
    Ann C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great!
    Sharon O.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Nothing
    Katherine T.
  • Google
    University Foot and Ankle Institute
    5.0
    I am a retired R.N. Have suffered painful problems for many years .always treated successfully by my Podiatrist, Dr Gary Briskin. My latest problem , I injured my .big toe ripping the nail partially from its bed. Dr Briskin ‘s care and expertise resulted in my not losing the nail. Thank you Dr Briskin!
    patricia M.
  • Google
    University Foot and Ankle Institute
    5.0
    I saw Dr Franson in Valencia office.
    tony B.
  • Google
    University Foot and Ankle Institute
    5.0
    We had the most amazing experience this afternoon with Dr. Naei!

    Dr Naei shows so much care and sympathy for her profession. Dr Naei has an incredible disposition and a beautiful aura! Dr Naei is true gift to Southern Californians. Great job Dr Brisken on bringing Dr Naei to your prestigious practice!!!
    marc P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I had a very good experience once difficulties reaching Sabrina (due to new system issues) were resolved.
    I will continue to use Dr Franson for any foot problems that need medical attention.
    Barbara H.
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