Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

19,957 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent treatment by Dr Briskin and staff
    Kelly S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I always have a great experience. Staff is kind and thoughtful as well as the Drs. Awesome
    Sarah S.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Very good. Staff premises and procedures were done very professionally
    Chris K.
  • Google
    University Foot and Ankle Institute
    5.0
    Dr Franson located in Valencia is very professional. He takes the time to listen to the patients and confirms his diagnosis and offers the best treatment that’s the least invasive. I highly recommend the Univ Foot & Ankle Institute.
    Cheryl S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Nalbandian answers all my questions clearly and tries to find a solution to make my feet feel better in spite of their shortcomings.

    Her staff is cordial, efficient and gracious. It's a pleasure to interact with them and with Dr. Nalbandian.
    Jennifer P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    You sure had me wait a long time before I saw the doctor, but Alex was fine and came in to see me twice.

    K
    Katherine D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    This is the second foot medical issue I’ve experienced. Both times, I went to UFAI. Both experiences were great! Thank you!
    Paulette A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was a very pleasant experience.
    Sylvia L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I love the 7:00 appointments.
    Everyone I dealt with was great!
    Tom D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everything went well. Dr. Franson is an amazing doctor.
    Constance M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always a pleasant experience with Dr. Franson and his staff…
    Estella C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thorough medical history questions and prompt follow up to blood work tests
    Melissa H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Positive. I will continue to see Dr Brisken as needed.
    Bonnie G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Still working with Dr Franson to resolve the issue.
    Cheryl S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love your staff - especially at desk. So kind.

    I am very grateful to Dr Bob and his staff- I know he starts out conservatively and for that I am so deeply appreciative. I have seen 3-4 other podiatrist and no one recommended custom orthotics- something that has helped out...and they also just want to turn to cortisone even as sustained treatment protocol. I happily do the drive for his experience, knowledge, but also great " bedside manner"- seeing the human that is seeking his care!
    Katia G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I always receive friendly,
    polite, and excellent quality of service.
    Donna N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Perfect
    Barbara B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very efficient office. Very short wait time.Very nice office staff.
    Very impressed
    Janet C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent! Dr. Briskin provided me a pleasant experience and answered my questions to my satisfaction. I would definitely recommend.
    Karen B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always great! Love the way Dr. Bob is so attentive and answers his email within moments most of the time.
    Helen M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    so far so good
    Norman R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Best service and attention to patients from the doctor to the nurses,
    Helgar P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is always prompt, courteous and treats my problem accurately.
    Stephen G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I Had an amazing experience. The staff are very kind. The doctor was amazing. Barely had to wait, was in out barely anytime The doctor listened to all my concerns, even had some remedies to some of the concerns.
    Danielle W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I had a positive experience.
    Bernadette S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Comfortable and very happy.
    Stella G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson is always outstanding. I feel fortunate to have such a caring and skilled physician. His staff is excellent.
    Mark A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Likeable Doctor and receptionist.
    John P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Doctor Johnson was great!
    Melinda M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    They have the best customer service I ever had
    Marcus C.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    The physical therapy side is great but the podiatrist side can be crowded and overbooked at times.
    Lalida S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    They were kind and extremely informative.
    Assal H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My visit was really great! They took X-rays of my foot and told me I had two broken toes. They showed me how to wrap the toes and everything is healing nicely!
    Diane W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Gray & Lydia are the best!!!
    Lydia M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good
    Joseph C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have a monthly appointment and your entire staff is always so friendly.
    I feel I am cared about!
    Thank you
    Suzanne M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My appointment went very well.
    I am quite pleased with the treatment I received.
    Susan S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Appointment time on time and staff is very kind to accommodate your needs.
    I would definitely recommend too, if I could. But this comes from my insurance
    Carmelita L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I needed to be seen on a very quick basis, so called the office. Office staff got back to me right away and set me up quickly with s podiatrist who treated me right away on the first visit. Every time I had a follow-up question or needed a visit, the response came quickly. I now use UFAi for all my podiatry needs.
    Suzanne G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson and his staff as well as the staff at Provident did an AMAZING job prior, during and after my surgery. I have had surgeries in the last 2-1/2 years at UCLA. (Valencia) and a hospital in Beverly Hills, (name escapes me currently, my apologies) and HANDS DOWN, Provident Surgical Center and Dr. Franson and staff are far superior in EVERY facet.
    Robert G.
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