Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

17,066 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone was very pleasant and answered my questions.
    Sylvia L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Had a pre op appointment and was well instructed about my procedure. Had post op appointment and was pleased with the results
    Daniel S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent.
    Pamela S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I went to the vein doctor and I assumed they sent the results to you. I will call them Monday and make sure they. Now I have an upcoming appointment on the 18th to meet with the doctor. I will make sure is findings are sent to you.
    Thsnks
    Rose B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It is always a pleasure to see Dr Franson and staff. Their quick, courteous and extremely helpful.
    Angela B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Appointment was on time
    Dr Kelman and staff friendly and professional
    Laurie K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    University Foot and Ankle is the best place to go for all you foot needs. So glad I was Introduced.
    Maureen S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Bob is a skilled surgeon with great bedside manner. His staff is wonderful!
    Stacy M.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Very good customer service
    Javier M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I feel that I bgot an honest evaluation of my condition and the potential remedies.
    Steven S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good
    Christina R.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Wait line was way too long - especially for a high-end medical provider.
    Nathan M.
  • Google
    University Foot and Ankle Institute
    5.0
    The foot and ankle institute was very knowable and helped in two areas of my feet. Plantar Fasciitis and toenail fungus. Orthotics we’re prescribed for my fasciitis and after trying other exercises and Acupuncture which never gave my condition a permanent fix. As a runner it was very painful and frustrating. After about two weeks with the orthotics the fasciitis went away. Also when I told them I wanted to treat my toenail fungus holistically they were helpful with suggestions that would be beneficial.
    Stephen L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I am very happy with the care and with your staff. I will keep coming ack as needed.
    Philip S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was a good experience.
    Randee L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love it
    Lynne W.
  • GatherUp
    University Foot and Ankle Institute
    3.5
    Doctor gave good advice on holistic way of handling my fungus issue.
    Stephen L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Grateful for Dr Franson and the staff for getting right to the solution of my visit. I was pleasantly surprised at the cost of my treatment. Thank You
    Bryan H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very comfortable and doctor and staff were very professional.
    Mee K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I’ve been so happy with everything and I’m really hopeful for my future once I recover from my next surgery. Thank you Dr. Franson
    Emily C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    They are professional and courteous to their patients.
    Maria S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    We love Dr. Franson and the staff is always helpful and kind.
    Kara K.
  • GatherUp
    University Foot and Ankle Institute
    3.5
    I was really pissed about that questionnaire that I was supposed to take on my cell phone.

    I don't mind writing things out -- on paper, but I am old and I don't know how to use a cell phone. Luckily for me, my husband did it for me.
    Myra F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Staff is super. Love Dr. Nalbandian. She is caring and a pleasure to talk to.
    Michelle G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great!
    Linda M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    All good!
    Elva S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Y’all are the best! So friendly, helpful, and easy to book appointments :)
    Lauren E.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Had a brief meeting/exam with Dr. B. on Oct 6, but surgery will not be done until Dec 9.

    Ask my opinion after that.

    Ken
    Kenneth K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very clear, thoughtful, and timely scheduling and treatment.
    Daniela M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I always enjoy my visits with Dr. Franson and appreciate the care he provides.
    Anna E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The doctor made my visit an enjoyable occasion and I will definitely refer friends and family to him in the future
    Victor B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My issue was completely resolved and the doctor was a great communicator.
    Sean M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Johnson and his staff are exceptional! I am so incredibly thankful to have them in Santa Barbara, as my trips down to L.A. locations were a hardship on us. Dr Johnson was totally knowledgeable about my very painful foot issue, provided an immediate solution that has worked for months now, and was professional, caring, and friendly! A wonderful combination of exceptional care and awesome customer service! Thank you so much, Dr Johnson, and an enthusiastic welcome to Santa Barbara!
    Barbara B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I feel very well. Dr. Kelman took the time to fully understand my condition and my lifestyle and offered great solutions.
    Brian M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    LOVE the facility- the Dr Franson and his staff are absolutely THE BEST!!
    Easy to make appointment/ not much of a wait (although it would be WORTH IT) I can't imagine going anywhere else - been here for 18+ years
    Melody U.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Kelman has been terrific with his treatment and care! My only thought would be to try and be more punctual with the appointment time. Not a big deal.
    Dana R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Nalbandian is knowledgeable about cutting edge treatment for my condition and explained things well. She was receptive and was empathetic to my needs and requests.
    The office credit card machine seems to always have issues. Seems like an outdated deliverable. It would be nice to pay online before my visit or have the option to pay my co-pay online.
    The office staff are always really kind.
    Kelly R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The doctor was so great. She really listened to you!
    Lauren W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Johnson saved me from so much pain no matter what shoes I wore. Starting with removing the painful callouses then onto new orthotics.
    He patiently helped me choose shoes that were appropriate for my feet (which also affects by back)!! I have full confidence in Dr. Johnson!!
    Sharon B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone shows kindness and willing to share information about the process
    Mary F.
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