Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

19,479 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great service and care. Highly recommend Dr. Franson.
    David B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    If you have to go see a Doctor than this is a great experience.
    Frank M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My doctor was great. Really great
    Rudolph B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good.
    DAVID E.
  • Google
    University Foot and Ankle Institute
    5.0
    I recently had foot surgery by Dr Jafary. Not only is he knowledgeable but also he’s such a great guy! Also, the staff at the Valencia office were super helpful and so pleasant to deal with. I can’t recommend University Foot and Ankle enough!
    Michael M.
  • Google
    University Foot and Ankle Institute
    5.0
    Very happy. When the office found out my insurance was not in network they totally worked with me to pay them. Everyone I interacted with, including staff and Dr. Jafar, was nice, kind, understanding, and knowledgeable. I would recommend this office completely. Location is on Tourney Rd, Santa Clarita, CA
    Deb C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Your Santa Barbara office and Dr. Johnson always give me excellent care!
    Jayne A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Gina Nalbadian was amazing!! I came in with an emergency foot situation and she had wonderful bedside manner and resolved my injury with expertise and care. So grateful to her. Would highly recommend. Thank you Dr. Nalbadian!
    Danielle C.
  • GatherUp
    University Foot and Ankle Institute
    3.5
    I was frustrated that after 3 weeks I still hadn’t heard back about my PT referral status. And I did sit in a room for over 30 minutes before being seen without any indication it might take that long when I went for my 2nd appointment. That said, the staff and doctors are great.
    Sarah C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I’m very pleased with Dr. Kelman.
    Alan S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I had a wonderful experience with Dr Kelman and his staff. He outfitted me with excellent orthotics (which he’ll re-do at no cost if you’re not completely satisfied) and he also recommended a better type of shoe for me to wear. He’s highly skilled, experienced and a super friendly guy. I’d recommend him to anyone wanting an exceptional podiatrist.
    Carolyn M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everything about this appointment was positive. I would recommend Dr. Kelman.
    Larry W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Kelman was very personable & he resolved the issue that was causing me tons of pain.
    Wendy G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was great. Staff and Dr. Kelman are terrific.
    Barbara W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I had a great experience. The staff and Dr were very nice. The appointment was on time. I did not have to wait. The Dr is very knowledgeable and explained things so I could understand.
    Monir K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I always feel well informed and everybody is very professionals but very kind I would definitely tell people to come to you guys I do tell people to come to you
    LORIE Z.
  • Google
    University Foot and Ankle Institute
    5.0
    Very happy. When the office found out my insurance was not in network they totally worked with me to pay them. Everyone I interacted with, including staff and Dr. Jafar, was nice, kind, understanding, and knowledgeable. I would recommend this office completely
    Deb C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Jafary is amazing. Very thorough and spends the necessary time, never rushed.
    Anthony T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Signing up for your portal was over the top challenging for me as an Elder- non techie. Your staff at the front desk said they would be glad to help next time I come in or stop by. So, for now, I have no way to communicate, except by phone.
    Diana M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good and very professional.
    Molly K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Kelman was very thorough and caring. The staff was helpful and kind.
    Susan L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The day Dr Kelman retires will be a sad day for me. He is caring and always has my feet ready for the day!
    Josephine F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent! I have already recommended to friends! Thank you for enabling me to continue playing pickleball!!
    Joanie G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very caring, gentle & ordered x rays of my banged up foot. Toe sleeve provided made walking smoother. Thanks.
    Tanner O.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very happy. When the office found out my insurance was not in network they totally worked with me to pay them. Everyone I interacted with, including staff and Dr. Jafar, was nice, kind, understanding, and knowledgeable. I would recommend this office completely
    Deb C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Johnson is the first podiatrist to really explain what might be the condition of my toes; he has a very professional, yet approachable, manner.
    Mary L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always receive excellent service from Dr. Kelman and staff.
    Janis R.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Unfortunately due to Covid, I didn’t come in to get new orthotics earlier. So when I did returned, I was considered a new patient. My replacement orthotics weren’t covered. I had no idea they are almost $500. I was too embarrassed to say something. I’m super happy that my feet issues was healed but I wish the staff would have warned me about the cost of the orthotics before I came in. I wouldn’t have gotten them. The orthotics are to prevent any future problems. I have no issue currently. I won’t be returning unless I have another foot related problem.
    Sandra T.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    I liked Dr. Johnson but the more I think about it, he seemed to be talking down to me ( which sounds funny since I am 4" 10" and he is a giant). I have also had more toe pain than ever had before. Left toe where it started bleeding he did not use any medication and it STILL looks black from dried blood. When I use peroxide on the toe it still bubbles. When I asked about getting shoes from Medicare he asked if I am diabetic which tells me that he did not look at all the medical information I gave to the office. I am 86 years old, have heart desease, diabetic, Barrets desease, arthritis, etc. I'm also concerned about my doctor not being available any day but Friday. I wanted to ask him about that black spot but knew he wasn't available. I might try one of the other doctors but they also are only there one or 2 days a week. Hmmmm!
    Sandra R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    i'm so happy that I found this office and I definitely like the entire staff. I'm happy that I had met Dr. Bavarian. one thing I really like is that if you have a question they get back to you quickly
    Kathleen M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was a previous Dr. Pengh patient and was highly disappointed I had to ‘start over.’ Dr. Johnson put me at ease right away. Kindly & patiently answered all my questions. Jessica has been helpful in getting what documents I needed to get my LOA started at work. I’ve already given Dr. Johnson’s contact info to a colleague. I deeply appreciated there quick help and flexibility in getting my surgery scheduled so it won’t interfere with our upcoming trip.
    Mari B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    everything was on time and handled well.
    Charles V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    All the staff and Dr. Franson are so amazing! Knowledgeable, friendly, compassionate and prompt.
    Shauna B.
  • Google
    University Foot and Ankle Institute
    5.0
    I was a previous Dr. Pengh patient and was very disappointed I had to ‘start over.’ Dr. Johnson put me at ease right away. He kindly & patiently answered all my questions, giving me the needed confidence to proceed with the surgery. I deeply appreciated their quick help and flexibility in getting my surgery scheduled so recovery will not interfere with our upcoming summer plans. Jessica has been so helpful in getting what documents I needed to get my LOA started at work. I’ve already given Dr. Johnson’s contact info to a colleague. Thank you so much for excellent customer service!
    Mari B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff and doctors are always friendly & attentive. I’ve been a patient for years & have taken great care of me.
    Nancy S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I really like my doctor. He is very gentle handling his precedures on my feet. The office personnel is very upbeat and pleasant to clients.
    Skye A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always a pleasure with Dr. Jafary. Very professional and spends ample time to explain things.
    Rylen K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was only my first visit, but I was totally impressed with Gray's knowledge. Now to do the homework!
    Dorothy J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always excellent treatment.
    George K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My mom is very happy and confortable with the doctor and the staff. Very professional. Thank you!
    Libia A.
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