Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

19,957 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good diagnostics and explanation. Both Dr and staff meet my first 5 minute rule.
    Alvin L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The very Best!
    Antoinette O.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very satisfied
    Jay G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Just Thank you! All is always the best services . Highly recommend.
    Ingrid F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent people. Excellent care.
    Bradley S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The personal me trata con respeto mi doctor está tratando de que aser lo mejor para mi perdona gracias
    Armando T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    100% satisfied
    James R.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Hate these surveys.
    Rebecca A.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Dr. Nalbandian provided a good understanding of my options and will follow up in 3 months to see how I am doing and what I should do next.
    William B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Jafary is very professional and kind. The doctor explains everything as so we understand all procedures.
    Christophe C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always a Good job at cutting and cleaning my nails
    Linda S.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Very pleased.
    Margaret S.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Uhhh, why are you on the second floor? Seems like a bad place to have a foot doctor.
    Adjek E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Johnson is a wonderful, warm person with a fantastic smile!
    Mary W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent health care. I was so comfortable with them to share my problems and the did good care of me.
    Christina C.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    My experience with UFAI was hit & miss. Some staff peeps were kind and helpful, others were not experienced in the medical field. (i.e., one female tech thought DME was a company & she didn’t know it stood for “durable medical equipment!” I was stunned to say the least.

    A male ‘fellow’ who was on call during the 1st weekend was dismissive and talked over me. When I came into the office, he turned to a female ‘fellow’ and said: “ I had to take care of your mess this morning .”

    I did call him and when he finally called called back 2 days later, I told him his behavior was abhorrent. He did apologize, but explained it was just banter between him and the other ‘fellow’.

    Nonetheless, I’ve been a patient well over 15 yrs., and will continue to be a patient. But hopefully without any
    more surgeries.

    My humble advice is hire competent and caring people. UFAI is in the medical service industry.

    Thank you.
    Elizabeth W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always so kind and concerned about the condition of my feet. Offer suggestions about what to do with my toes and the arthritic pain I have.
    Dawn M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent!
    Jeffrey L.
  • Google
    University Foot and Ankle Institute
    5.0
    Always so kind and concerned about the condition of my feet. Offer suggestions about what to do with my toes and the arthritic pain I have.
    Sunny W.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Generally, a very well run business--and I trust the doctor. The staff is attentive and professional. It's rare to find a local place that runs as well.
    Stephen M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My recent appt on Thurs., Sept. 19 was a miscommunication somehow. I was down for a recheck and I thought I was having my new orthotics fitted. I am not sure how that happened but I will need to come back again. The whole staff is great and I know that mistakes happen. I am happy to recommend Dr. Frandson and the office.
    Ellen D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have always been pleased with Dr Briskin. My orthotics are the best
    Audrey E.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Appreciated the very determined, patient, and nice nurse or tech who worked on toe nails.
    Manuel J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Johnson is very kind and very careful!
    Mary J.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Great - No issues at all.
    Dr. Franson is well known and thought of.
    I plan to continue with Dr. Franson for future needs.
    Randall P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everything was fine with the appointments I have had at UF&A. Staff are nice, doctors are very good and communicative. No complaints whatsoever.
    Dixie D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great doctor and a great staff. He is very caring, professional, and kind.
    Marla N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    excellent care
    Vicente A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everybody at the office, including the doctor, are very professional and efficient.
    William F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Some of the practicioners don’t cut the nails flat and when they grow they hurt me
    REBECA V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent
    Charlotte S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good
    James N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very Good experience. Dr Franzen
    Only thing I could criticize is one of the front desk ladies (middle aged, dark hair), was a little “salty.”
    Other than that, the techs were very nice and the experience was very good. I brought in Bundt cakes to show my appreciation and as an owner of Sierra Canyon Physical Therapy, I will definitely refer patients to you guys.
    Thank you, Marc Levine.
    Marc L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great staff, and doctor
    Michael F.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Generally good. Front office staff could be a little warmer and friendly - smile a lot etc
    Douglas E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Wish your appointment making process was easier. I miss interacting with your staff for an appointment.
    Lorraine S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was really prepared for this presiger. Thanks much for your hard work.
    Leonid P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great!
    Barbara M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Well done !!!
    Emy L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very quick and kind. Our son healed up in no time. Dr Franson is amazing!
    Blake B.
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