Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

17,451 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Briskin is an awesome Dr and surgeon. He is on time, takes care of business at hand and has a great sense of humor. The personnel that work with him are very polite and helpful.
    Debra B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very pleased! Good customer service! Good timing! Good Professional services!
    Juan L.
  • Yelp
    University Foot and Ankle Institute
    5.0
    Dr Bob is simply amazing.  No one else has been able to solve my Achilles tendinitis which was so very painful for a year.  He is patient, and very knowledgeable.  Great bedside manner!  My pain is virtually gone!!
    Robin T.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    I was disappointed that the X-ray machine went down that day, and the whole reason I drove from West Hills to Westlake Village to see the Dr was to get it xrayed.

    If the machine went down, I should have been called and told that before I drove all the way out and back, with my recovering foot. I should have had the option to reschedule as the whole point (in my mind) was to get it prayed to see if it is still broken. When X-ray machines. go down - call patients and give them the option.
    Christopher S.
  • GatherUp
    University Foot and Ankle Institute
    3.5
    I would appreciate a slight bit more time with the doctor and to feel like my questions can be fully answered. I felt a bit rushed and also dismissed in a few of my questions.
    Austin J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    great doctor
    Jacqueline G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    We had a great experience! Dr Franson treated my 17 year old with respect and relatability. We both appreciated him very much.
    Nancy W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always satisfied with my visit.
    Thank you!
    Lisa T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great. Very helpful with my problems.
    Craig C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone was very kind and professional. Great team. Thanks
    Gary W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Gray O’Brien truly knows what his patients need and makes sure they get it in the time that is allotted for the session.
    Patti P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great!
    Diane Y.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Jaffary is very patient and answers all of my questions.
    Thomas T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everything was great!
    GARY M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I appreciate the care I receive at University Foot and Ankle. The doctors and assistants have been great. I appreciate their compassionate care. Everything seems to run smoothly. Also appreciate the convenience of your being close by. Thank you. Patricia Jarosh
    Patricia J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I’ve been going here for many years. The staff has always been very pleasant. This was a new doctor and l thought she was very nice and professional so I will continue on as needed.
    Sue K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I am impressed with the overall performance of your staff and professionals. The patient experience is a reflection of the culture and commitment to meet the expectations of your patients.
    Richard S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Grey and Lydia are awesome!
    Denise H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I had a really great experience - excellent care, clear explanations and quick availability and follow up.
    Joanna B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    They are always very caring.
    David F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have been coming to the practice for years. Dr. Franson is the Best.
    Dr Jafary iis Amazong. I have seen him the last several times and I really like and trust.him.
    Michele M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I really appreciated Dr. Johnson's help and manner. His way of talking, along with the help and information he offered, was helpful and reassuring. His office person Jessica was great. She acted like a real person, not just a role, while efficiently getting things done.
    Sharon S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    On time, not hurried. Friendly.
    Bryce S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I turned my DI portion in the SM office ( I live on the other side of the hill)
    Last month, and was concerned that I’ve not received any disability checks from EDD. When I called the office to ask about the disability account number I was told that they didn’t have it so it’s been a month now with no disability money, and I have to take care of that the 15th of this month when I come back in for a check up. I’m not sure what happened,But it makes it tough to dip into my savings.
    Scott L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very professional
    All my questions and concerns were discussed and answered ‘I
    Horwitz J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very pleased
    Weiss M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was satisfied.
    Freeman M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I hadn't been there for quite a while so I decided to return. I
    Glad I did! :)
    Kate A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I very happy that University Foot and Ankle is so competent and my feet thank them every day!
    Philip W.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    All is well. All of your people are courteous and act professionally.
    Robert S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Doctor provided me with my key problems and game a temporary solution.
    DaeJohn W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    All was great
    Sherry G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have always received excellent service from the Foot and Ankle Institute. This month and 3 months ago, I saw Dr. Jafary and he was patient, gentle and knowledgeable. His office staff is always top notch. I recommend them often!
    Thank you,
    Leane Hepburn
    Leane H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very short wait times and thorough explanation of procedures.
    Anthony T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Jafari is excellent.
    Staff is very friendly and professional
    Stephanie S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Jafary is very kind, professional and knowledgeable.
    I’m recommending him to everyone I know!
    Maria S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    From my 1st appointment the whole staff made me feel welcome. Being new to the area. I am very please with the results of my 1st surgery. Dr Jafary answered all my questions and concerns. I didn’t feel like he was in a hurry to get to his next patient. It is nice to be greeted at the front desk with a smile and asked how you are doing. Staff very friendly and professional. This is important because I am a retired nurse. Keep up the good job.
    Connie R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Staff was very kind, responsive and professional! Office was clean.
    Alex P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thank you for all of your efforts.
    Teryl C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Prompt and professional interaction with doctor and staff.
    Joan S.
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