Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

16,733 Total 1st Party Reviews
4.9 out of 5 Stars
  • Yelp
    University Foot and Ankle Institute
    5.0
    I had a bunionectomy on May 2022. Dr. Bavarian and all his staff at the Sherman Oaks office and at the surgery center in Beverly Hills, are amazing! Professional, attentive, knowledgeable, and kind. My surgery went exceptionally  well. At barely 2 months after the surgery, I'm able to wear some of my regular shoes, and do my 3 mile walks with ease. I'm so grateful and satisfied with the service and attention i received.Thank you again Dr. Bavarian and staff.
    Norma C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    This was my first time here and I was very pleased with the service and care that I received.
    Judi C.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    None.
    Regina N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I will be back
    Steven S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My experience has always been fine
    Sue D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    that covers it
    Joseph A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I had a very good experience, and very happy I used Dr. Franson.
    Henry H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    friendly staff and doctor
    Joan N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My experience was way better than I expected. I literally had no pain and my recovery was swift.
    David L.
  • GatherUp
    University Foot and Ankle Institute
    3.5
    The appointment went okay but my foot still hurts.
    Karen S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great visit!!!
    Beth W.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    I am generally well cared for at your facility.
    Robert S.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Very good. Explained what to expect when asked what could improve my crooked toes. Did it that good that it made me think twice about getting surgery.
    Elaine D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thank you, Gray, Lydia, and Carolina. I’m grateful for your treatments and superb customer service. You are the best!
    Yvonne Y.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Therapist was friendly and helpful.
    Theresa D.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I thought the doctor was very competent and friendly, the staff was wonderful I understood the instructions and when I need to I plan to go back to her.
    Lisa B.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    It was good
    Brian S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I got some answers to what the condition of my left foot is. But did not achieve the what I hoped for.
    Steven C.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Only had a consultation, surgery pending. Everything up to now has been fine.
    Marguerite M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    everyone is great
    Judith S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Wonderful experience!
    Wendy W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Doc and everyone else there are terrific
    Steven T.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Occasionally I leave with a bloody toe. Otherwise I like this office and my doctor.
    Susan F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I enjoy going to the office. Everyone is very professional.
    Patricia P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great job
    Mildred B.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I did not have to wait to see the Dr. They were on time. i
    i did not interact with the staff so there is no answer to the 2nd question.
    Roger G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good doctor and staff.
    Cheryl B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Maybe make sure a room is fully cleaned & last patient out of the room before bringing in new patient to the room
    Carol B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent Dr and treatment
    Timothy K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Quick, straightforward, easy visit.
    Justin R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The Dr. was easy to communicate with and very competent in his diagnosis.
    Michael B.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Prompt, nice, communicative
    Linda Y.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    We communicate with our Caretakers well, and get great care in return.
    Richard R.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Very good
    Laura A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My last appointment with Dr. Jaffrey was on 6/15/22. We decided on surgeryand since then I heard nothing from the surgery scheduler, not Dr. Jaffrey. I am in a lot of pain and so I called them on July 14, 2022 to determine the status of setting the surgery up. The message said it would possibly be three business days before I heard from them. This entire experience I find to be completely unacceptable. I see posts on Facebook that it takes just a few seconds to check in with someone. Well, it takes minutes to give me a call and say that they're working on it. That I haven't been forgotten and that's it!!! I felt minimized and uncared for. Something needs to be done in this area. The rest of the office and Dr. Jaffrey are wonderful. This is a big black mark on the practice and needs to have a hard examination and make changes.
    Thanks,
    Virginia Cammarano
    Virginia C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Fast and efficient
    Ruth H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great experience, appreciate the awesome care I received!
    Linda V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great as always
    Linda L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always professional and informative
    Steve S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    As usual I was very pleased with the service. Thank you!
    Lisette M.
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