Patient Reviews of University Foot and Ankle Institute

Dr Bob is simply amazing.  No one else has been able to solve my Achilles tendinitis which was so very painful for a year.  He is patient, and very knowledgeable.  Great bedside manner!  My pain is virtually gone!!

I was disappointed that the X-ray machine went down that day, and the whole reason I drove from West Hills to Westlake Village to see the Dr was to get it xrayed.

If the machine went down, I should have been called and told that before I drove all the way out and back, with my recovering foot. I should have had the option to reschedule as the whole point (in my mind) was to get it prayed to see if it is still broken. When X-ray machines. go down - call patients and give them the option.

I appreciate the care I receive at University Foot and Ankle. The doctors and assistants have been great. I appreciate their compassionate care. Everything seems to run smoothly. Also appreciate the convenience of your being close by. Thank you. Patricia Jarosh

I really appreciated Dr. Johnson's help and manner. His way of talking, along with the help and information he offered, was helpful and reassuring. His office person Jessica was great. She acted like a real person, not just a role, while efficiently getting things done.

I turned my DI portion in the SM office ( I live on the other side of the hill)
Last month, and was concerned that I’ve not received any disability checks from EDD. When I called the office to ask about the disability account number I was told that they didn’t have it so it’s been a month now with no disability money, and I have to take care of that the 15th of this month when I come back in for a check up. I’m not sure what happened,But it makes it tough to dip into my savings.

I have always received excellent service from the Foot and Ankle Institute. This month and 3 months ago, I saw Dr. Jafary and he was patient, gentle and knowledgeable. His office staff is always top notch. I recommend them often!
Thank you,
Leane Hepburn

From my 1st appointment the whole staff made me feel welcome. Being new to the area. I am very please with the results of my 1st surgery. Dr Jafary answered all my questions and concerns. I didn’t feel like he was in a hurry to get to his next patient. It is nice to be greeted at the front desk with a smile and asked how you are doing. Staff very friendly and professional. This is important because I am a retired nurse. Keep up the good job.