Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

38 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good at scheduling.
    William L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very happy with Dr. Johnson and his staff.

    A bit frustrated with the phone service though.....
    Ron W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    nice office, friendly, seemed genuinely interested.
    Alison B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good doctor
    Kim D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The office was pleasant and both the doctor and the receptionist did their job well
    Maria B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Highly recommend. We were very pleased! Dr. Johnson was so helpful.
    Micah S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    i absolutely hate the way you have your phone system set up with the offices. I cannot have a conversation with my doctor directly and it is very upsetting. It makes me think a couple of things:
    1) you do not trust the doctors office to take care of the patients directly and you want to have your hands on everything? It just doesn't work.
    2) I feel its very unprofessional to not be able to reach my doctor when I want to talk to him. I am having this issue now and asked that I get the number for the Doctors office I was told no, I couldn't have it, what is that all about. Control perhaps?
    The receptionist said someone would call me back, my situation is time sensative due to my starting a new job.
    3. If you do not change how you handle this I will not be recommending anyone to this service, even though I love Dr. Johnson, he is very kind informative, and thorough. I also love the receptionist at the office.
    How do you think your doctors feel?
    its very off putting. And makes me think of big corporations who like the money and dont care about taking care of the customer. Having someone else on the phone who does not know the situation makes it really difficult.
    Gloria R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Like doctor very much and stuff Jessica very curtesy and very nice will recommend doctor to family and friends ❤️
    Graciela A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Provided a lot of info and options
    Nancy M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Honestly, great!
    !
    Mario V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I’m driving from LA to Santa Barbara to work with him. Think that should tell you something. I’ll be following up with him on Wednesday.
    Ruth F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My feet and toes were very sore. He was very careful in cutting my nails. He explained everything he did.
    Dennis C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very thoughtful and helpful
    Jeremy H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Johnson was a lot of help for my problems!
    Lynn A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff and Dr Johnson were friendly prompt and professional. Very much appreciated Dr Johnson and his slow approach to addressing my foot pain. I don’t want to jump to therapy and his suggestions to try different options before we go to surgery is much appreciated. Nice calm atmosphere in the office too.
    Kathleen S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Amazing place. Definitely recommend. Even their inserts are better quality than other foot doctors I have been too.
    Maricruz G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I appreciated the way both Dr. Johnson and the woman at the desk took care of me.
    I really liked that Dr. Johnson took x-rays of both my feet, even though my problem was only one foot, and showed them to me adding explanations. I liked that Dr. Johnson recommended two brands of shoes I might wear to help my condition. The shoes allowed me to walk. I liked that he had visited the PT facility he recommended. The PT person was wonderful and skillful, knowing what to do for my not-so-usual condition (attached facia). Thank you.
    Sharon S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Johnson and his staff are exceptional! I am so incredibly thankful to have them in Santa Barbara, as my trips down to L.A. locations were a hardship on us. Dr Johnson was totally knowledgeable about my very painful foot issue, provided an immediate solution that has worked for months now, and was professional, caring, and friendly! A wonderful combination of exceptional care and awesome customer service! Thank you so much, Dr Johnson, and an enthusiastic welcome to Santa Barbara!
    Barbara B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Johnson saved me from so much pain no matter what shoes I wore. Starting with removing the painful callouses then onto new orthotics.
    He patiently helped me choose shoes that were appropriate for my feet (which also affects by back)!! I have full confidence in Dr. Johnson!!
    Sharon B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everything was great. Dr. Johnson is amazing and the staff is awesome!
    Christie C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Johnson is GREAT, he went above and beyond to deliver excellent care and advice! We’re sooooooo happy and thankful that you’ve reopened the Santa Barbara UFAI office and so glad you have Dr Johnson there to expertly help the patients. We’ll spread the word all around town! Thank you!!!
    Barbara B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I got good explanations of what my condition was and what I needed to do to treat it which is something that was badly needed. I hadn't ever gotten that before for my foot so I'm grateful for that.
    Eric H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Johnson was terrific. Great personality and confidence.
    Onofrio B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff is very good
    Ilene C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very professional in resolving my questions and concerns.
    Susan S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Keep up the good work
    Helga H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very positive experience, as always. Dr Johnson is a professional, personable and concerned. I appreciate him
    Bruce T.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Everyone is kind and the doctor answers all my questions.
    Rina S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very pleased…. Dr Johnson is the best!
    Bruce T.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Very pleasant experience overall. Quick to be seen and not very much time waiting in the examination room before seeing the doctor. X-rays were quick and well explained. Follow up appointment pending.
    Cade C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was very comfortable and the entire staff an physician were extremely patient. I left the office feeling well-formed and confident that my foot issues will be resolved under their care.
    Michael W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent, so far. I had a feeling this was the right place to properly diagnose me, I was right! The staff is friendly and helpful, and my doctor is stellar; knows what he's doing and knows the right path forward. I completely trust that my situation will be rectified in a matter of months, and that my doctor will guide me, take the right steps to get my foot back on track.
    Gail B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The Doctor was knowledgeable and professional. A very kind, and concerned Doctor.
    Gloria R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent care
    Michael S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone was courteous and caring. The dr was on time and thorough in his exam, his explanation of my diagnosis and treatment. I was very impressed as well as very satisfied.
    Bruce T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent explanation of my foot issues.
    Harry K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Joanne S.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Maria G.
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