Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

5,032 Total 1st Party Reviews
4.9 out of 5 Stars
  • Google
    University Foot and Ankle Institute
    5.0
    Dr. Franson is the best and so is his staff. The people in the front office are very pleasant and the people in the back that assist the doctor are very professional, on time, and helpful.
    Marla N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was great, on time, received the insight and next steps I needed.
    Lauren S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Fransen is the best !
    Ann K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson and his staff are the best! They do an amazing job with kids and adults alike. Dr. Franson’s knowledge and experience lend to his ability to diagnosis and treat just about every foot and ankle issue that exists. We are so fortunate to have him in SCV.
    Thomas H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Perfect, office staff is very nice and I was in and out in reasonable time.
    Colleen G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very satisfied with my treatment.
    Holly H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The doctor was very informative and explained my condition very well he also gave me options on what to do next.
    Ruth A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff was very knowledgeable and very friendly.
    Fanny L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson is extremely thorough with his patients. I can’t say enough good things about Dr Franson and her office staff. I’ve had several procedures with Dr. Franson and have been treated with so much kindness and expertise. I’m so grateful for Dr. Franson. His staff are extremely friendly and knowledgeable and his office is very clean and the location is perfect.
    Theresa M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    As always, excellent!
    George C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I always trust Dr. Franson and his staff to take great care of me and my family!
    Cynthia F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I've always had a great experience
    Debra L.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    It was helpful
    Alexis E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I am always very happy with both the staff and doctor.
    Carolyn C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always professional and nice. Everyone is very friendly and helpful.
    Siranush T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was efficient and professional and I left having my issue resolved
    Maureen M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    This is the second time i had to go in due to fungus growing back, but the doctor is amazing and helpful and redid the laser treatment and gave me tips.
    Veronica Z.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Wonderful staff and doctor
    Vania G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Jafary is awesome and very thorough. I have no complaints! :) Had stem cell injected into my foot. They allowed me to bring in my husband as I was being a cry baby. Thank you everyone so much! I would refer anyone to this office and Dr Jafary!
    Nicholle A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was late to my appointment but they still took me and still took their time with me !!
    Marc M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always an amazing experience. Doctor is very thorough.
    Ceres S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent! Anytime you bring up an issue or a condition and the doctor knows exactly what to do, accurately articulates the length of time for the condition, gives me various choices that I have for solving the issue, tells me the level of percentage of success with each, speaks of the risks and corrects the problem almost to the day, I’m impressed. Furthermore, provides me with things and apparatus that I should use in the future for prevention, that’s icing on the cake. All doing it with care and concern. Well done!
    Irvin H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone has been very kind and helpful.
    Jacqueline B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is an excellent doctor. My family are all patients. We like the entire staff too.
    Linda B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My feet are in good hands!
    Francis A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good experience. Dr Jafary is one of the best doctors I've seen and the staff is organized and friendly. Really couldn't ask for more.
    Leland W.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    My experience was great
    Everyone was very nice and helpful
    Erik E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Best treatment I could have ever received. Kind, compassionate doctors and staff.
    Marianne W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have never visited a doctor that was more positive, respectful and competent than the doctor. His name is Dr. Hamed Jafary.

    He has a great bedside manner. He also has confidence that he can solve whatever the problem is. I never felt like he was rushed. It was a great experience.

    I highly recommend.
    Stephen J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Jafary, Dr. Franson and their assistants are great!
    Teresa R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Courteous and professional
    Heidi K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Sincere friendliness!
    Wayne H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    We feel great to see how much you care about your patients, you show respect and compassion.
    The medical care is great!
    Everyone we have met is kind and cordial reasons why we keep coming back.

    Thank you for your services!
    Rosalba G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    All the staff were nice and doctor was very nice. He explained well, we were happy with how everything went.
    Nolan Y.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very professional and they were very helpful.
    Michael D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very comfortable with the staff and felt Dr. Jafary was thorough with the examination.
    Barbara R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love Dr Fransom and staff! Always listens and cares. And I am a RN which means we have high expectations but they always go above and beyond
    Terri W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Overall good, helpful, informative visit.
    Hilary H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Assured I would be ok even with 3 broken bones and I am doing just that!
    Sharon C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    no complaints always there for us
    Rebecca H.
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