UFAI Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

2617 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Jafaray took very good care of me.
    Craig L.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I saw doctor on a Monday and was told his staff would get back to me by end of week regarding surgery and insurance coverage. Didn’t hear from anyone so went into office that Friday around 4 pm. Was told surgery scheduler still had to process my information and I should hear from them by end of day the coming Monday. Waited until Wednesday and still hadn’t heard from anyone so went into office again around 4 pm. Was told surgery scheduled had to clarify some things with doctor and would hear from them on Friday. Still didn’t hear from anyone by 4 pm so went into office again and was able to speak with surgery scheduler. Know everyone is busy but i shouldn’t have to drive the process. Other than that, my experience has been very positive.
    Wenda W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Justin Franson is awesome. I'm so happy to be a patient of his. I can't thank him enough.
    Toni L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I always have a good experience at UFAI.
    Marilyn G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    No issues
    Robin R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff was nice and efficient.
    Michael S.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I have always been pleased with Dr Franson and the entire staff at the Valencia office. They are always attentive, professional and very helpful.

    Ive never had to wait for an appointment with Dr Franson, he has always been on time for appointments and for surgeries which is so rare these days.

    Ive never received any surprise billing after an office visit, surgery, or physical therapy. They always know up front what my insurance is going to pay and what I will be responsible for.

    Its exactly what you would want from every doctor and their staff.
    Lorraine H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    So far it’s been great!
    Vicki C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was well informed
    Sharyn V.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    It was a positive experience
    Michaela H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Pleased.
    Ruben G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Staff, Doctors and facilty very professional , caring and competent. All needs met.
    Laura S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always friendly, professional, precise. Dr Franson always listens to my concerns. Thank you.
    Sylvia N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great care!
    Joyce B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Fast response with insurance issues greatly appreciated
    Debra K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I couldn’t be happier with my experience here. Specially with Dr Jafary. He is great always answered all my questions and made sure I felt confident that everything was going to be ok with my foot. My surgery was fast and my recovery has been great so far. Im glad I stumbled across their website when looking for an orthopedic.
    I fully recommend Dr Jafary and his team at UFAI
    Tania P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great place. I have no complaints.
    Dario R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great thank you!
    Carmen A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Appropriate amount of time with patient. Good communication
    Gary K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Loved the doctor. Very nice and approachable.
    Arely P.
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