UFAI Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

2408 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I adore Dr Franson. I only wish that we could find the secondary problem and fix it, once and for all!
    Suzanne, Jennifer, Krystal and Noemmy are wonderful and I love them. I also think the world of Jen and the others at the front desk.
    Viki M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    On my recent visit, I had my steristrips removed, and the Dr spent some time answering questions that I needed explained, since I had no literature explaining what at home care I needed to do. The only thing I can think that needs to be addressed was, no one came in to clean the incision and I was left in the room needing assistance to get my boot back on.
    The staff is very plesent and Dr Franson has a great bedside manner.
    Heather C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Lovely! Thanks
    Stacy H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    This is one of the best doctor offices I have ever been to. I love everyone from the front office to the back! Thanks for taking care of me!
    Lindsey B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    EVERYTHING PERFECT!
    Judi C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I had great experiences with both Dr. Franson as well as Hawson and would recommend to anybody with ankle and foot issues. They are very professional, but communicate very well at down-to-earth level of detail.
    Shinya N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great!!
    Joel L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson conveyed my surgery prognosis for healing time with complete honesty and accuracy after extensive bunionectomy surgery on my extremely deformed right foot. After prescribing physical therapy for healing and returning mobility, after just four months, I am able to use the elyptical for 20 minutes and immediately following it with 40 minutes of walking on the treadmill (a total of 60 minutes). I am thrilled with how my NOW NORMAL foot looks and my ability to walk on it.
    Karen N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Phoenix W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great!
    Arthur M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I thought your office was fabulous. I thought the doctor was awesome. He listened to what I had to say. He didn’t just let it go in one ear and out the other. We had an actual conversation. He was running on time. I will definitely revisit this office and recommend it all the time. I can see why the doctors office recommends him.
    Melanie H.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Had to wait over 45 minutes as people who came after me were called in to the exam area.
    William K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Fantastic!
    David B.
  • Google
    University Foot and Ankle Institute
    5.0
    I feel Dr. Franson & staff are very caring in helping their patients.
    Diane L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good Doctor and everyone that works there. I also love they never make me wait long when I come in with my appointment time.
    Cindy N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It’s my first and, hopefully,only need for a podiatrist. My questions were answered. A game plan was made. I seem to be making headway.
    The staff was friendly and efficient.
    Dr. Franson was terrific!
    Susanna C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My experience was excellent. It’s really good to walk in and see smiling faces and upbeat staff. That carries over to the docs as well
    Delane J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Staff is friendly and well-trained. Appointments are usually on time. I realize there are extenuating circumstances at times that require rescheduling (my most recent appointment had to be rescheduled twice!), but generally I'm seen on my original appointment day and time. Dr. Franson is worth waiting for!
    Carol B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I feel Dr. Franson & staff are very caring in helping their patients.
    Diane L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I felt the visit went reallly well with the doctor. Staff is friendly.

    Feedback I would give is follow up. I had my feet casted for inserts and was never called on the status that they were not in yet due to a manufacture backlog or when they did come in no one called me. I had to call twice.
    The doctor also ordered more inserts for my work shoes when I received my first inserts and I still have not received a call that they are in. This was before Christmas!
    Melissa F.
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