UFAI Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

2408 Total 1st Party Reviews
4.9 out of 5 Stars
  • Yelp
    University Foot and Ankle Institute
    5.0
    The greatest Doctor!! After suffering for nearly a year with foot problems, Dr. Franson and his team were able to successfully Diagnose and treat a tear in my Achilles,   I am happy to say I am on the road to recovery. Great Staff,
    Catherine L.
  • Yelp
    University Foot and Ankle Institute
    5.0
    This review is for the PT department. They're amazing! Positive atmosphere and very thorough. I love the PT team and couldn't imagine my recovery from a few different injuries, without them!!
    Ashley S.
  • Yelp
    University Foot and Ankle Institute
    5.0
    I had been to another podiatrist for plantar fasciitis and it went of for a year with no relief and painful continuous injections of cortisone.  Finally I was recommended to Dr. Franson and he perform a minimally evasive new surgical procedure that had me pain free and fully functional after just three weeks.  I have been going back for my check up and orthodic replacements now for 5 years and would not go anywhere else.
    Gabe T.
  • Yelp
    University Foot and Ankle Institute
    5.0
    Best doctors & physical therapists! I see Dr. Volkmann & Suzanne & Christel for PT. I know I am in such good hands with this practice. I have had an excellent experience on my road to recovery. Highly recommended.
    Sharon D.
  • Yelp
    University Foot and Ankle Institute
    5.0
    Dr Franson is amazing!!!!!! I had my surgery about a year ago on my left ankle. I waited this just because I want to see if I would heal %100. My left ankle is better than my right ankle. Dr. Franson does work of wonder. I wouldn't recommend anyone else. Plus the whole staff took amazing care of me, from the front desk to the nurse on staff on the way down to the IT guy. You want your foot to be taken care of by the best go see Dr. Franson.
    Sev A.
  • Yelp
    University Foot and Ankle Institute
    5.0
    It can be very hard to find a doctor to one's liking but the five star reviews for this office speak to the quality of the doctors they have here. I saw Dr. Volkmann for the removal of two toe nails and I couldn't be happier with the thorough consultation prior to the surgery, the surgery itself, and the aftercare. I highly recommend this office and wouldn't think twice about recommending Dr. Volkmann for any of your podiatry needs.
    Lauren B.
  • Yelp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is a great doctor! I wish all doctors were more like him. When discussing a treatment plan he makes it a discussion and really makes me feel like I am in control of my care. This is a very nice change compared to other doctors who just say "we are going to schedule a procedure" with no discussion first. The staff are very friendly and personable as well.

    The physical therapy department is also wonderful! They really focus on the rehabilitation aspect of the therapy. Although they are working in a foot and ankle institute they do therapy on all parts of the body. They have early morning hours to accommodate people before work which is very helpful.
    Rhonda E.
  • Yelp
    University Foot and Ankle Institute
    5.0
    Top-notch patient services in a comfortable and accessible setting. Appointments can be made online or over the phone. I saw Dr. Volkman and was so pleased with his comprehensive examination of my upper foot pain. He examined my foot, did a few x-rays, and watched me walk to come up with a feasible and workable plan to make my foot better, and he didn't default to expensive and lengthy treatments. It looks like I have the start of breakdown of cartilage tissue (arthritis), exacerbated by a protruding toe bone--or at least that's my layman summary of what he said. He showed me what to look for in a good walking shoe, gave suggestions for retail stores that specialize in wearable comfort shoes, and recommended trying custom-made orthopedic inserts if the problem persists. I am working on number one of his plan, good walking shoes, and will see if that doesn't take care of my issues for the time being. It's good to know that, if it doesn't, I have a quality podiatrist that I can visit in future.
    Brittany B.
  • Google
    University Foot and Ankle Institute
    5.0
    Great doctors. Easy to make an appointment. Great staff.
    Francheska A.
  • Yelp
    University Foot and Ankle Institute
    5.0
    I had my first appointment with Doctor Tanler J. Volkmann. I have been having issues with the bottom of my feet, sensitivity and with a discoloration of one of my toe nails.

    In addition, I have always been plagued with squared off toe nails and the issues created by "ingrowns".

    I was LAPD for a long time and worked motors. I have seen my fair share of Foot and Ankle specialists with more well known "acronyms".

    Looking back at the past 30 years, I just wish I would have known about the UFAI and Doctor Volkmann, he was way too young then, but I would have at least had some "better" relief from the staff if they had existed at that time.

    The thing I know for certain is I hate to be "sold".

    Doctor Volkmann was straight forward and shot from the hip. He explained to me the issues and told me how to correct the problems. Some of the items I would be able to do on my own - stretching etc. The other items would have to be taken care of on an outpatient basis.

    It was comforting to see how clean and kind the operation was. I appreciate honesty and will tell everyone I know about my positive experience!!!

    My Feet Thank You Doctor Volkmann...
    Tiernan M.
  • Yelp
    University Foot and Ankle Institute
    5.0
    Great staff!  I saw Dr Yau who was awesome.  Great "bedside manners".  The entire staff and Doctors here are above par - you seldom have a wait, very efficient office.  Dr Yau has a conservative approach which I like.
    Deb M.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    Great staff who put up with my questions and bad jokes. Hope I will not have to return, but if I do have foot problems again, I will go back to these folks.
    Eric F.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    Everyone at this group is awesome!!
    Helena O.
  • Yelp
    University Foot and Ankle Institute
    5.0
    I have been seeing Dr. Franson and Dr. Yau for more than a year for different problems.  The most recent occurred on the Saturday of Labor Day weekend.  I fell at home and broke my ankle.  ON Monday (Labor Day), evening, I contacted the answering service at the office phone number.  I was immediately connected with Dr. Franson.  He was very concerned about my injury and immediately made a work in apt for the next day and proceeded to set up everything needed for my surgery the following day.  I informed him that I was scheduled to leave for vacation the next day (Thursday), however due to the extent of the injury, my flight was postponed to Saturday with Dr. Fransons ok.  He put me in a boot with the absolute promise of "no weight baring" during the week of vacation, set me up with a knee scooter and printed a letter to the TSA explaining my need for Ice packs on the plane.  Upon my return from vacation, Dr. Franson enthusiastically  inquired about my vacation and if everything and gone okay.   He and his entire staff have been absolutely wonderful.  From Michelle at the front desk to Gisela (just love this girl to pieces) in Xray to Sabrina setting up the surgery, I KNOW I'm in good hands.  I will continue to visit this office and HIGHLY RECOMMEND to everyone I know.

    My daughter will be having ankle surgery with Dr. Yau in  a couple of weeks.  I didn't hesitate to suggest she visit this office when she started experiencing problems.  The staff has worked with us to make our appointments together as we live about an hour away.
    Joan A.
  • Yelp
    University Foot and Ankle Institute
    5.0
    I decided to make an appt. here after reading the Yelp reviews after I was unsatisfied with my local podiatrist. I have had nothing but a great experience here. My first visit I felt like they really took care of me. Knowing I live 2 hrs. away, they ensured I got everything I needed before I left town. They put me in an aircast boot for my injury, arranged for knee walker, molded my feet for orthotics, filled out my paperwork for my handicap placard and let me I could take care of that at the AAA office less than a mile away. I didn't have to wait long at all to be seen and Dr. Franson and his staff were super attentive.  I've been back two other times and appreciate Dr. Franson's patience and caring attitude.
    Diana S.
  • Yelp
    University Foot and Ankle Institute
    5.0
    Dr. Franson and his staff are awesome. He's real patient and thorough. Excellent bedside manner. Really cares and listens to everything you say. Super nice and very professional. Simply the best!
    Oscar D.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    This is by far the best doctor/doctors office experience I've ever had!
    Theresa M.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    Dr. Yau is the kindest doctor I have ever had the pleasure of meeting. He is very informative and never makes you feel rushed. As far as his staff goes, I absolutely love them all. They are all very friendly and make you feel like you are their only patient.
    Lisa W.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    Would not go anywhere else.
    Stacy B.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    Dr. Sydney Yau has been so helpful.
    Laura H.
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