Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

5,033 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    everyone here is very nice. You dont have to wait a week to see the Dr. and they get you in and out but you dont feal rushed. i had questions about somthing the after seeing the Dr i called they answered my questions rigght away, the Dr. even took the time to get on the phone and talk to me for a moment. Great Dr office!!!
    Kayla A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I find it frustrating that there is no direct phone line to communicate with the Valencia Physical therapy office for appointment changes.
    Jennifer K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I had a foot problem which needed to be taken care of right away. Tami was able to work me into Dr. Franson's busy schedule.
    Craig L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Courteous, friendly staff. Dr. Franson is always great.
    George C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Best office in Santa Clarita!
    Elaine B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My husband and I are always happy with everyone at the front desk, and in the back with Dr. Franson. For whatever reason, we waited in the waiting room for over 30 min. and then back in the room for another 10-15 before seeing Dr. F. Usually, my appointments have been much more on-time!
    Carol H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    i really like it there. great service. really nice staff. Carring doctor. frinedly.
    Carlos D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson was great, very knowledgeable and took his time every visit to to answer any questions and explain the treatment so my 9 year would understand her condition.
    Maya M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The nurses are so helpful and made me feel comfortable. Dr Franson knew what was wrong before even seeing the x-ray. Very knowledgeable.
    Bryana V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Amazing staff!
    Cory V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have been very happy with the office and Dr Franson.
    Barbara T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I continue to refer people to your practice. You guys are the best!
    Amy G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was happy with the time and the thorough explanations given.
    Anne R.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Could have spent time with me when I picked up the new orthotics instead of sending me off to figure it out .
    Ann S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The best Doctor and staff I’ve ever been too, very caring, friendly, very proffesional, courteous and take their time.
    Theresa M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always treated great on all my visits. Top notch organization and staff. I left positive reviews online as well.
    Kevin A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Suzanne is the best!!
    Valencia staff is amazing!!!
    Grateful to have found this place!
    Connor C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My pleasure, I really like the doctor and the hospital.
    Barbara A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Doctor Franson and all his staff are excellent!
    Gregory L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    everyone there is perfct
    Gary D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Suzanne is awesome
    Luke W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Been going here since 2009
    Carol H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff is great.. I really like Dr Franson. He listened to me and I was great full.
    Gail B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always the best and always so considerate. Dr. Franson is the man. He and his team are true professionals!
    Ambyr D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson and his staff are the best. Jennifer is so great, and was very nice with her care in removing the casts and the stitches. Dr. Franson always takes time to explain procedures and answer questions. I would not go anywhere else!
    Lisa V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great care
    Gabriella R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very friendly environment!
    Pamela K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I had sought out a podiatrist when we first moved here, this office was the third.
    This doctor and the office staff are the very best, professional, caring and efficient. I have recommended them to several friends
    M. Raggio
    Marilyn R.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    The doctor who saw me last time was not near as caring and pleasant as Dr. Volkmann who had treated me in the past. Dr. Franson was very short and barely spoke to me and ignored my complaints that he was hurting me. Additionally when he finished with me he gave me no followup directions etc.
    Samantha H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I wish every doctor's office I went to was as efficient, professional and friendly as the staff at your office.
    Also, I can't say enough wonderful compliments about Dr. Franson. He is the perfect doctor for me.
    I don't live close to Valencia but coming to your office is always worth the trip.
    Thank you
    Minda Price
    Minda P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was an avid hiker until I got side tracked with Hallux rigidus. I spent a few years researching solutions, but it wasn’t until I met with Dr. Franson that I felt I had the confidence to move forward. My left MTPJ fusion went great and I just had my right done a few weeks ago! The staff are great! Very friendly and competent. I’m really looking forward to getting back on the trail!
    Loren D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I really like Dr. Franson he takes good care of me
    Sandra T.
  • Yelp
    University Foot and Ankle Institute
    4.0
    Great experience with Dr. Franson. He's knowledgeable, personable, and going straight to the most expensive surgical option isn't his first choice for action. This was my first visit, and I'm sure I'll be back! Anecdotal note, his daughter is in school to be a DPM and is working in the practice. She made my cast for custom orthotics and shares her Dad's great people skills! I suspect there will soon be 2 "Dr. Fransons" in the office soon.
    Carol M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everything was great
    Paul L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Since the first visit, had a very positive experience. The staff is great and Dr. Franson was honest and open with his consult on my situation.
    Marie S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson's office is run very efficiently. I have never needed to wait more than 10-15 minutes past my appointment time to see Dr. Franson. The staff is friendly and Dr. Franson is easy to talk to and explains everything in clear details.
    Laurie K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have been coming here for about 2 years now and I always feel very welcome whenever I go to the office. Everyone is always so helpful and always make sure I'm taken care of. In addition, Dr. Franson is great! He always explains everything to me and lets me know of the different options I have.
    Jessica G.
  • Google
    University Foot and Ankle Institute
    5.0
    Friendly service every time I visit. Dr Fransen is thorough and on time with his appointments which is a blessing since other MD offices I have had to wait for 3 hour or more. It is a pleasure to patronize his office. I crushed my toes in a freaky home accident and I am being treated by Dr Fransen which is not my first office visit. It was good to know him and I felt comfortable because I had established a connection with his practice before the accident. He has been treating my mom 95 yrs old for 3 years now and we both see him regularly.
    Marsha C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love everyone in that office. And I love that they are on time!
    Cheralyn G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great folks!
    Nancy D.
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