Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

5,034 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Positive
    Jackson D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I felt like it was great. I really like Dr. Franson and his staff is very friendly and helpful.
    Hayley S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was great!
    Charlotte P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson is pleasant, efficient, and professional.
    Kathleen G.
  • Google
    University Foot and Ankle Institute
    5.0
    Dr. Franson and the staff are always quick, courteous, and friendly. I’m never concerned about my appointment.
    Jacob G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very professional, can’t wait until the Doctor can fix my ankle
    Michael W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Loved it!
    Robert N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    We always feel cared for and comfortable with the medical experiences we receive at UFAI.
    Annick A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is an outstanding doctor and always takes excellent care of me!
    Cynthia F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I am very pleased with my experience. All my questions were always answered. My calls were always answered in a timely manner. Each staff employee was always nice and remembered me. I seriously do not have one complaint.
    Laura C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Wish I could have met you all under better circumstances but given the nature of my injury glad I met you when I did.
    Larry P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Office staff were friendly and efficient. Waiting area was spacious and tidy. Entire facility spotless. Dr. Franson explained everything clearly and welcomed any questions I might have had.
    Andrea T.
  • Google
    University Foot and Ankle Institute
    5.0
    Office staff were friendly and efficient. Waiting area was spacious and tidy. Entire facility spotless. Dr. Franson explained everything clearly and welcomed any questions I might have had.
    Andrea T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Comfortable experience
    Judith C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My experience with your office and the doctor was great. However the physical therapist Dr. Raj had me do Excercises that resulted in an injury to my left knee. I had no pain or issues with my left knee when I started my therapy for my feet. No recourse or help was offered to remedy my knee pain except to offer icing it at end of foot therapy and changing up Excercises to try to not use knee as much in therapy. I have had pain in that knee ever since. My foot pain is gone but I’m not doing as much activity because of my knee pain and I have had to take pain medication for my knee almost daily. Especially if I go out for the day or half day.
    Millie B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    If not for Dr.Jafarey I would not have my right foot today, it has continued to treat my foot problem with top notch professionalism so I can walk today.
    Carol H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    As always I felt cared for. Thank you for being there
    Betty B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Competent, high quality professionalism.
    Roger F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent. The difference between my previous experience with a different medical facility and doctor and UFAI is like night & day!
    Thank you for offerimg such outstanding patient care!
    Sandra G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I always feel heard, respected, and cared for when I visit Dr. Franson’s office!
    Robyn O.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Fred C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great experience
    Julie D.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    The issue that I went in was handled and hopefully resolved
    Alejandro L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great. Everyone has been great
    Michael T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Shirley H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was great they did a very thorough job on my feet and then x-rayed my feet and then measured my feet for the therapeutic souls for my shoes. then I’ll go to therapy for my feet and then I’ll go back to see him when he says to.
    Armando G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great job. I'm always early but usually wait 10 minutes after my appointment time.
    Robert F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Bruce C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Wonderful
    Mary M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Every visit I am treated with warmth, friendliness and kindness.
    Larry S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    From the receptionist to the doctor show professionalism, very informative, patient. Observed the office clean with modern equipments.
    Lita D.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Comfortable
    Christopher H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Well informed
    Irvin H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Extremely pleased!!!
    David G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Over all 10/10. Quite professional and accommodating.
    Karen S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent
    Cynthia G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have a very good experience.
    Ashot G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very patient focused team. We appreciate their patient care.
    Jung Y.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I love Dr. Jafary and the staff. Warm, welcoming, knowledgeable, caring, patient...I could go on!
    Virginia C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I had ankle replacement surgery a little over a year ago by another surgeon and received poor aftercare and suffered from major swelling and scar tissue and was in pain. Dr. Jafary's office arranged an emergency visit and after seeing him he prescribed me Meloxicam and the swelling started going down in 48hrs it's been just over a week since my visit and I've had a major reduction of pain and swelling. He also has put in for nerve test because I've developed neuropathy since my surgery and is getting me back into the right type of physical therapy that's needed to break down the scar tissue. He made me feel good about the future of my foot and ankle recovery when my old doctor left me in the lurch. I would highly recommend him to someone who had foot or ankle problems
    Ira W.
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