Valencia Patient Testimonials

Everyone was pleasant, direct, and professional. Scheduling was well done. Sabrina got everything coordinated, with no issues. Office staff were great. Wait times were never more than a few minutes.

I wish I could give Dr. Justin Franson 10 stars. I went with him because a friend recommended it to me.I broke my ankle back in 2016, still with pain sometimes, my doctor said I had to decide whether to take out the metal and the nails or not. So I was looking for a second opinion when I visited Dr Franson. He was very nice, with a lot of knowledge of what I was going through. Immediately he sent me to do an MRI (same day of my appointment) because he found out that my pain now is coming from my ligaments. Today he sent me an email with the MRI results and his advice. I am so happy that I had this consultation with Dr. Franson. I am so grateful with him.

Dr Franson and staff were excellent. They took the time to answer every question clearly and I didn't feel rushed at all. The wait time in the waiting room to be seen was just a few minutes, which seems unheard of these days. I highly recommend them.

We appreciate Dr. Franson, his staff and the physical therapists in the office. Unfortunately my daughter has had several injuries to her feet and legs and this office has been fantastic. I appreciate that we can easily schedule a convenient time for the appointments and that we never have to wait long before we go in.

Dr. Franson helps my hockey player son w foot injuries and orthotics. I highly recommend. The staff is efficient and easy to deal with. I would say dr. Franson and the team at University foot and ankle are the best in Santa Clarita

I can't say enough nice things about Dr. Franson and his staff. If you need care this is the place to go. He put me back together after an injury and has been caring and compassionate with every visit to this office. You never feel rushed like he doesn't have time for your questions no matter how silly and you never have to wait forever in a waiting room to be seen. That shows that they respect your time. Awesome in every way possible.

Dr. Franson continues to be the best. Their office and staff are great and he is always gentle with injections, etc. Love it here! My husband is a patient too and has had nothing but good results with his surgery. Dr. Franson got rid of his plantar fasciitis. Yaay.

I was really impressed with this medical office. Recently my 89 year old grandmother moved in with me from out of state. I found this office on Yelp and made an appointment since the reviews were so good. Front office woman was welcoming, all the nurses and staff were friendly and helpful. We saw Dr. Franson and he was wonderful, had great bedside manner. He was able to give my grandma the answers she's been waiting for. We were so satisfied with the appointment and getting answers for some of her conditions that other doctors were never able to give her.

I love the staff and Dr. Volkmann in this office. The ladies at the front desk are fabulous as well as the rest of the staff. I can't say enough good things about Dr. Tanler Volkmann. He's just plain awesome. He's courteous, friendly but more important explained everything very thoroughly regarding my issue, the need for surgery and what was done during surgery. I highly recommend Dr. Volkmann and University Foot and Ankle Institute.

I've been seeing Dr Franson for about eight years now best foot doctor awesome staff I trust Dr Franson 100% since I've been going my feet have been a lot better when I have a flare up  I make an appointment I see Dr Franson and he takes care of it I recommend Dr Franson and his staff for everyone.

Was referred to them by my Doctor for an issue with my foot.

The office is neat and modern and the bedside manners of the doctors is exceptional. You know those doctors' offices that make you feel like you are bothering them by showing up? This isn't one of them.

Everyone was friendly and nice. There was almost no wait time. Dr. Justin Franson was the physician who treated me. I have nothing but good things to say about how he conducted himself and genuinely cared for my well being.  

I hope they don't take offense if I say I don't want to seem them on a regular basis, but I know where I will go if I have any issues relating to feet, ankles, etc.

The greatest Doctor!! After suffering for nearly a year with foot problems, Dr. Franson and his team were able to successfully Diagnose and treat a tear in my Achilles, I am happy to say I am on the road to recovery. Great Staff, Great Physical Therapists!

I had a partial tear of my achilles tendon, with several complications that made it a very non-standard and confusing issue. Dr. Franson approached the issue like a detective, clearly explaining to me the issues and options the entire time so I knew what was going on. He was also very patient when I had tons of questions. I'd absolutely recommend him for achilles or any foot/ankle issue. The PRP procedure helped a lot with the severe pain, tears, swelling, inflamation, etc. that I had at the very bottom of the achilles at the attachment all around both sides, where it is very thin with low blood flow, after it was not healing on it's own even with complete rest on crutches for months. I'd definitely recommend this procedure also if the doctor suggests it.I also saw Suzanne Hawson for Physical Therapy. Her expertise with runners and triathletes was invaluable. She understands that I don't just want to get back to walking and moderate activity. I won't be satisfied until I can actually run again, and neither will she. I feel very comfortable that she actually understand and empathizes with exactly what I'm going through. I've seen many PTs throughout my life for all sorts of injuries, and none of them come close to her level of knowledge and expertise, especially regarding the particular therapy needs of athletes, and I can tell that she'd also be very good to help people with less intense goals.And everyone in the office is very friendly and nice to talk to.

The greatest Doctor!! After suffering for nearly a year with foot problems, Dr. Franson and his team were able to successfully Diagnose and treat a tear in my Achilles,   I am happy to say I am on the road to recovery. Great Staff,

I had been to another podiatrist for plantar fasciitis and it went of for a year with no relief and painful continuous injections of cortisone.  Finally I was recommended to Dr. Franson and he perform a minimally evasive new surgical procedure that had me pain free and fully functional after just three weeks.  I have been going back for my check up and orthodic replacements now for 5 years and would not go anywhere else.

Best doctors & physical therapists! I see Dr. Volkmann & Suzanne & Christel for PT. I know I am in such good hands with this practice. I have had an excellent experience on my road to recovery. Highly recommended.

Dr Franson is amazing!!!!!! I had my surgery about a year ago on my left ankle. I waited this just because I want to see if I would heal %100. My left ankle is better than my right ankle. Dr. Franson does work of wonder. I wouldn't recommend anyone else. Plus the whole staff took amazing care of me, from the front desk to the nurse on staff on the way down to the IT guy. You want your foot to be taken care of by the best go see Dr. Franson.

It can be very hard to find a doctor to one's liking but the five star reviews for this office speak to the quality of the doctors they have here. I saw Dr. Volkmann for the removal of two toe nails and I couldn't be happier with the thorough consultation prior to the surgery, the surgery itself, and the aftercare. I highly recommend this office and wouldn't think twice about recommending Dr. Volkmann for any of your podiatry needs.

Dr. Franson is a great doctor! I wish all doctors were more like him. When discussing a treatment plan he makes it a discussion and really makes me feel like I am in control of my care. This is a very nice change compared to other doctors who just say "we are going to schedule a procedure" with no discussion first. The staff are very friendly and personable as well.

The physical therapy department is also wonderful! They really focus on the rehabilitation aspect of the therapy. Although they are working in a foot and ankle institute they do therapy on all parts of the body. They have early morning hours to accommodate people before work which is very helpful.

Top-notch patient services in a comfortable and accessible setting. Appointments can be made online or over the phone. I saw Dr. Volkman and was so pleased with his comprehensive examination of my upper foot pain. He examined my foot, did a few x-rays, and watched me walk to come up with a feasible and workable plan to make my foot better, and he didn't default to expensive and lengthy treatments. It looks like I have the start of breakdown of cartilage tissue (arthritis), exacerbated by a protruding toe bone--or at least that's my layman summary of what he said. He showed me what to look for in a good walking shoe, gave suggestions for retail stores that specialize in wearable comfort shoes, and recommended trying custom-made orthopedic inserts if the problem persists. I am working on number one of his plan, good walking shoes, and will see if that doesn't take care of my issues for the time being. It's good to know that, if it doesn't, I have a quality podiatrist that I can visit in future.

I had my first appointment with Doctor Tanler J. Volkmann. I have been having issues with the bottom of my feet, sensitivity and with a discoloration of one of my toe nails.

In addition, I have always been plagued with squared off toe nails and the issues created by "ingrowns".

I was LAPD for a long time and worked motors. I have seen my fair share of Foot and Ankle specialists with more well known "acronyms".

Looking back at the past 30 years, I just wish I would have known about the UFAI and Doctor Volkmann, he was way too young then, but I would have at least had some "better" relief from the staff if they had existed at that time.

The thing I know for certain is I hate to be "sold".

Doctor Volkmann was straight forward and shot from the hip. He explained to me the issues and told me how to correct the problems. Some of the items I would be able to do on my own - stretching etc. The other items would have to be taken care of on an outpatient basis.

It was comforting to see how clean and kind the operation was. I appreciate honesty and will tell everyone I know about my positive experience!!!

My Feet Thank You Doctor Volkmann...

Great staff!  I saw Dr Yau who was awesome.  Great "bedside manners".  The entire staff and Doctors here are above par - you seldom have a wait, very efficient office.  Dr Yau has a conservative approach which I like.

I have been seeing Dr. Franson and Dr. Yau for more than a year for different problems.  The most recent occurred on the Saturday of Labor Day weekend.  I fell at home and broke my ankle.  ON Monday (Labor Day), evening, I contacted the answering service at the office phone number.  I was immediately connected with Dr. Franson.  He was very concerned about my injury and immediately made a work in apt for the next day and proceeded to set up everything needed for my surgery the following day.  I informed him that I was scheduled to leave for vacation the next day (Thursday), however due to the extent of the injury, my flight was postponed to Saturday with Dr. Fransons ok.  He put me in a boot with the absolute promise of "no weight baring" during the week of vacation, set me up with a knee scooter and printed a letter to the TSA explaining my need for Ice packs on the plane.  Upon my return from vacation, Dr. Franson enthusiastically  inquired about my vacation and if everything and gone okay.   He and his entire staff have been absolutely wonderful.  From Michelle at the front desk to Gisela (just love this girl to pieces) in Xray to Sabrina setting up the surgery, I KNOW I'm in good hands.  I will continue to visit this office and HIGHLY RECOMMEND to everyone I know.

My daughter will be having ankle surgery with Dr. Yau in  a couple of weeks.  I didn't hesitate to suggest she visit this office when she started experiencing problems.  The staff has worked with us to make our appointments together as we live about an hour away.

I decided to make an appt. here after reading the Yelp reviews after I was unsatisfied with my local podiatrist. I have had nothing but a great experience here. My first visit I felt like they really took care of me. Knowing I live 2 hrs. away, they ensured I got everything I needed before I left town. They put me in an aircast boot for my injury, arranged for knee walker, molded my feet for orthotics, filled out my paperwork for my handicap placard and let me I could take care of that at the AAA office less than a mile away. I didn't have to wait long at all to be seen and Dr. Franson and his staff were super attentive.  I've been back two other times and appreciate Dr. Franson's patience and caring attitude.

Dr. Yau is the kindest doctor I have ever had the pleasure of meeting. He is very informative and never makes you feel rushed. As far as his staff goes, I absolutely love them all. They are all very friendly and make you feel like you are their only patient.